What needs improvement?
There are not enough templates, and the reporting is weak with this solution. It would be great if there were more templates for the analytical reports, such as patch management reports. At present, these do not exist.
In addition, there are false positives.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and technical support?
The tech support is quite good.
Which solution did I use previously and why did I switch?
I have previously used Qualys, and I find the Rapid7 is a bit limited in terms of reporting.
How was the initial setup?
The initial setup was easy and straightforward.
What's my experience with pricing, setup cost, and licensing?
The price is cheaper than other products on the market.
Which other solutions did I evaluate?
What other advice do I have?
Users need to customize the policy compliance in order to optimize usage.