Red Hat Satellite Review

Scalable with good integration capabilities and fair pricing

What is our primary use case?

We use Satellite to distribute updates to all our Linux apartments. It's our content management platform for Linux Operating Systems. We use this to orchestrate our entire network and also to validate the configurations.

What is most valuable?

The integration with Ansible and the orchestration itself is a highly valuable aspect of the solution. It's basically the core function of the product, the way to handle orchestration and management patching in our Linux environment is great.

Technical support has been good.

The solution can scale. 

The stability is good.

We've found the pricing to be fair.

What needs improvement?

One of the challenges we have at the moment is managing the subscriptions for Red Hat. Apart from managing the patching for the Linux systems, we also use Satellite to manage the subscriptions that are associated to reach operating systems. There needs to be some margin for improvement in terms of the way Satellite manages subscriptions. It is still very confusing when we have different contracts or different bundles of subscriptions, and we need to manage those within Satellite in a way that's very user-friendly.

There is still some margin for improvement in terms of integration with the Ansible. Perhaps, it would be nice to be able to extend the usage of Satellite to other operating systems.

For how long have I used the solution?

We've been dealing with the solution for about six or so years at this point.

What do I think about the stability of the solution?

There is no reason for complaints in terms of scalability. There are no bugs or glitches. It doesn't crash or freeze. It's been a good experience so far.

What do I think about the scalability of the solution?

Right now, we have a team of 7 administrators which is relatively small. We use it on a daily basis. 

It's been easy to scale. It is based on a distributed architecture. We have some essential nodes, however, then we can have multiple proxies for different geographies and different talents. Therefore, it's flexible and scalable.

How are customer service and technical support?

We have a technical account manager from Red Hat. We have weekly meetings to discuss many different topics. Satellite is also a subject on the table, trying to find some ways to improve our usage of the product. They have been pretty good. They are insightful and knowledgeable. We have no complaints about the level of service we receive.

How was the initial setup?

The initial setup was relatively complex. Six years ago, we didn't have much experience. We did the first deployment with some external help from a partner. Since then, we have been improving our expertise on prototypes, and we are much more autonomous now. Therefore, I'd say that it does get easier to implement with time and experience. 

For maintenance, we do need to keep the products up to date, It is something we do every six months at least. It hasn't been a big effort.

What about the implementation team?

When we first deployed the solution, we did get help from our partner.

What's my experience with pricing, setup cost, and licensing?

The pricing was reviewed about three years ago. We like the pricing setup as it scales up and down easily, as we are charged by the number of med notes. The pricing is fair. We simply have to pay for the subscription to get access to the software and the support system and don't have any costs above that. 

What other advice do I have?

We're just a customer and an end-user.

We are a vendor that works with Open Source Solutions, mostly Linux-based. It was recently - maybe two years ago - acquired by IBM, so it's not part of the IBM group. We work a lot with the branded products from Red Hat Enterprise Linux to Satellite to Automation Solutions.

We are working with the latest version of Satellite, as we've recently upgraded it about three months ago.

I'd recommend it to anyone who manages significantly sized Linux environments.

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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