What is our primary use case?
I am a systems integrator. I sell this solution to our customers.
Our customers use this solution to protect their on-premise environment. To protect virtualization, physical servers, and for protecting their database for customer safety. They even use it to protect cloud workloads and Office 365 for their customers.
Sometimes our customers use it for PR purposes or for business continuity purposes.
Some of our customers have 400 users. Other customers of ours have 200 users and some more of our customers have 150 users using Rubrik Go. We also have a customer in Saudi Arabia with almost 1000 users.
We definitely plan to keep reselling this solution.
What is most valuable?
Rubrik Go is very simple to use.
What needs improvement?
You should be able to add more workloads to Rubrik Go.
Also, they have a cloud product called Polaris — they should make it available on-premise, as well.
For how long have I used the solution?
I have been dealing with this solution for almost four years.
What do I think about the scalability of the solution?
Rubrik Go is both very scalable and stable.
How are customer service and technical support?
The technical support is wonderful. Very cooperative and informative.
How was the initial setup?
The initial setup is very easy and straightforward. It's much easier to set up than other products I have worked with.
Deployment only takes two days.
What's my experience with pricing, setup cost, and licensing?
It's an expensive product if you compare it to traditional backup solutions; however, if you compare it as a total cost of ownership for a solution, it is not.
What other advice do I have?
I would absolutely recommend Rubrik Go to other businesses.
On a scale from one to ten, I would give this solution a rating of nine.
Which deployment model are you using for this solution?
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