How has it helped my organization?
Virtualization manager’s cost analysis comparison report identified areas in which specific customers were being grossly undercharged for their resource consumption levels, as compared to rates available through AWS. Being able to pull up an itemized cost analysis anchored in real-world pricing was an asset when renegotiating contracts and adjusting rates.
What needs improvement?
Out of the box support for a wider array of hardware vendor/device-specific SNMP mibs could be improved upon.
For how long have I used the solution?
I was only involved in deployment and initial configuration in production of SolarWinds. I have been using SolarWinds Network Performance Monitor (NPM) with Server & Application Monitor (SAM) and Virtualization Manager. I have followed the SolarWinds suite of software for at least five years.
What was my experience with deployment of the solution?
No issues with deployment.
There is a healthy online community (http://thwack.solarwinds.com) and testing of pre-release software is open to customers with an active support contract, starting with initial Beta and continuing through to the final Release Candidate.
What do I think about the stability of the solution?
No, the development life-cycle is solid.
What do I think about the scalability of the solution?
No, in my experience SolarWinds products scale well although it may require purchasing additional licensing for additional pollers.
Which solution did I use previously and why did I switch?
Prior to SolarWinds, multiple products were deployed, which resulted in an overlap, redundancy and ‘alert fatigue.’