Stonebranch Universal Automation Center Review

Originally purchased as a replacement for CA7/11, now used for full-blown enterprise automation


What is our primary use case?

Originally purchased as a replacement for CA7/11, now used for full-blown enterprise automation. We utilize agents on Linux, Windows, iSeries, and zSeries machines.

How has it helped my organization?

Made the job of automating tasks easier, especially tasks that cross application boundaries.  Since we have applications that cross multiple platforms, this simplified where tasks get automated from several locations down to a single controller.

What is most valuable?

Workflows in general. It's great to automate across multiple servers through multiple applications. It is also useful to be able to use the universal templates to create our own automation types. We have found this useful for several different applications, as well as our own internal FTP task type.

What needs improvement?

The FTP tasks. Ever since UAC changed to using cURL for FTP, we have had a lot of issues.  90% or more of our FTP tasks have been moved away from the UAC task type to our own FTP task using WS-FTP pro (which has more flexibility, that UAC does not offer such as PGP encryption)

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

In some of the earlier releases (5 and prior). Nothing in newer releases.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

Customer support was superb! I can't say nearly enough great things about Lisa and the whole gang!

Which solutions did we use previously?

CA7/CA11 - switched due to cost.

How was the initial setup?

I was not there for the initial set up of the single environment. That being said, I implemented a tiered environment and it was very easy to set up.

What about the implementation team?

StoneBranch assisted setup.

What was our ROI?

Unknown to me.

What's my experience with pricing, setup cost, and licensing?

The pricing of this product, compared to competitors is great. There is a general ease of set up for agents on all systems (except the mainframe which can be a little trickier).

Which other solutions did I evaluate?

I was not there at the time of the switch.

What other advice do I have?

UAC is a wonderful product, and as an end user, I would fully suggest looking into this product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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