Stonebranch Universal Automation Center Review

It has really helped scale automation efforts, but FTP tasks have been an issue

What is our primary use case?

We had no enterprise solution in place for our application. This was meant to support Linux and Windows.

How has it helped my organization?

The organization supports an application which impacts multiple platforms. This has helped a great deal with the initial setup and ongoing maintenance, in terms of being able to do so in one place.

What is most valuable?

  • The layout of the UI is solid.  
  • It has really helped scale automation efforts.
  • I also like the existing templates.

What needs improvement?

  • FTP tasks have been an issue. 
  • It has also been challenging to support PGP encryption which is a fairly standard encryption method.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No issues with the stability of UAC, it has really never been a problem for us.

What do I think about the scalability of the solution?

The tool is consistently executing large batch jobs. Issues that we attempt to correct are more often than not within the application itself and not UAC.

How are customer service and technical support?

Not much interaction personally.

Which solution did I use previously and why did I switch?

At other organizations, I have used CA Unicenter. It was OK, but on working with UAC, I prefer this tool.

How was the initial setup?

There were some complexities, but that was our own doing in terms of our application and the platforms we support.

What about the implementation team?

We used Stonebranch, they were solid.

What was our ROI?

We have far fewer folks running jobs manually from a command prompt. We have visibility into our job streams. ROI continues to grow.

What's my experience with pricing, setup cost, and licensing?

Found it to be reasonable and worth the investment.

Which other solutions did I evaluate?

Yes, CA Unicenter was considered.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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