StorSimple Review

You can recover disk images from 5 minutes ago in a second but I would also like link aggregation vs MPIO.


What is most valuable?

  • This product is easy to use and does all the work in the background for cloud replication and migration.
  • Cut costs by 80% on average compared to other co-located storage solutions.
  • Connectivity and ability to snapshot in the cloud.
  • Recover disk images from 5 minutes ago in a second and only recover the live data that is immediately needed.

How has it helped my organization?

We had multiple backup scenarios and Business continuity plans. With StorSimple we can replace a lot of manual process with the automation and cloud functions built in.

What needs improvement?

I would like more options besides iSCSI. I would also like link aggregation vs MPIO.

For how long have I used the solution?

3 Years. Provided support to other teams deploying them and maintained our deployment.

What was my experience with deployment of the solution?

Only false alerts that needed to be read other than that after a long back and forth with support all was well. Nothing actually failed.

What do I think about the stability of the solution?

No, not in the entire time we have used the product.

What do I think about the scalability of the solution?

No we could scale out by using head units and multiple controller configurations, it was never needed. As we grew Azure took on the responsibility to host more storage.

How are customer service and technical support?

Customer Service:

I had one issue and although it took a while to get pointed in the right direction the support people listened.

Technical Support:

Good. The technician was knowledgeable.

Which solution did I use previously and why did I switch?

Previously used Synology and Dell. There was no true cloud integration.

How was the initial setup?

It was extremely straightforward. I can't think of anything complex about the setup.

What about the implementation team?

We did in house it was not terribly complicated.

What was our ROI?

So far in manual processes we save about 15% of our overall IT budget now.

What's my experience with pricing, setup cost, and licensing?

The only cost is in the purchase of Azure storage the device was free. There is no day-to-day cost a quarterly maintenance cost for patching is about it.

Which other solutions did I evaluate?

No we wanted Azure it was about finding the right solution with Azure.

What other advice do I have?

Keep it simple and use MPIO. You need network redundancy.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a Gold Managed Partner with Microsoft and help other companies looking to use the product, we also use it ourselves for hosting our customers with MSP Services.
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