vCloud Director Review

Our customers can take care of their virtual data centers with the self-service portal. It could be more stable.


What is our primary use case?

We using it for the public cloud.

What is most valuable?

The self-service portal is the most valuable. We are acting as a service provider, so our customers can take care of their virtual data centers with the self-service portal. Therefore, we don't need staff for it.

We consider it intuitive and user-friendly. It offers a variety of functions for the customer to control the networking, virtual workloads, disk snapshots, and all of vSphere's core features.

What needs improvement?

vCloud Director could use the vCenter database to store information. This way, we don't end up in a situation where we have things going out of sync.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It could be more stable. We have had issues with multiple different versions. However, we are managing it.

What do I think about the scalability of the solution?

The scalability works as it should.

How is customer service and technical support?

The technical support could be better. We managing with the current support though.

Which solutions did we use previously?

We did not use a previous solution.

How was the initial setup?

The setup is complex as we have our own customized portals which we integrated with the product. It's quite a complex solution.

What about the implementation team?

We did the deployment in-house.

Which other solutions did I evaluate?

The solution is costly, efficient, and robust versus alternative solutions.

What other advice do I have?

Do a proof a concept before making a decision.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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