Veritas NetBackup Appliance Review

A great solution for deploying and backing up data

What is our primary use case?

We have a library attached that we back up and store off-site, on a weekly basis. 

It only offers NDMP backup capabilities, we follow a traditional method. Mostly, we are creating backups of NetApp's shares.

How has it helped my organization?

We think the latest products and hybrid solutions are great, but considering the amount of data backup we have to perform — hundreds of BB data —, the hybrid model is not that efficient if we want to off-site data; it takes a lot of time to upload the data on a regular basis. 

What is most valuable?

The reporting is very good compared to other tools. Even though Commvault has some better features, the Veeam/Veritas center is a very good feature; it's really helpful for our reporting purposes. To clarify, I am referring to Veeam and Veritas NetBackup, as we have applied them both.

What needs improvement?

Because Veritas NetBackup Appliance is integrated with the cloud, it's hard to say. The block-level backup features could be improved.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the scalability of the solution?

This solution is both scalable and stable. Everyone in our company uses it and there are no issues.

How are customer service and technical support?

The technical support is very good; I would give them a nine out of ten.

They have a standard two-hour response time but sometimes the response times vary. That needs to change.

Which solution did I use previously and why did I switch?

We have been using Veritas NetBackup Appliance for a long time and never switched. Initially, we were using NetBackup. 

How was the initial setup?

The integration was easy.

What other advice do I have?

Overall, Veritas is a good solution; the problem is the cost. For a large enterprise, it's great.

On a scale from one to ten, I would give this solution a rating of eight.

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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