Veritas NetBackup Appliance Review

Backs up all of our servers and our in-house programs


What is our primary use case?

We use the on-premises model of this solution. Our primary use case of this solution is to get backups for all of our servers and backup for our in-house programs. 

What needs improvement?

The recovery backup has been problematic. 

They need to make the licensing more clear. They should give all of the licensing details for the portals and be more clear. I have accidentally purchased the incorrect license because it's not clear.

For how long have I used the solution?

I have been using Veritas for the last eight years.

What do I think about the stability of the solution?

Stability is good. We haven't had any issues when restoring backups. If you do a regular backup I would give the process a nine out of ten. But for the recovery side of this process, I would rate a four out of ten. It needs improvement. 

What do I think about the scalability of the solution?

Scalability is good. Technical support helps us with this. 

How are customer service and technical support?

We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied. 

How was the initial setup?

The initial setup was straightforward. 

What's my experience with pricing, setup cost, and licensing?

The licensing costs are approximately 150,00 Saudi Riyals. It's a costly enterprise. 

What other advice do I have?

I would rate this solution a nine out of ten. I would recommend it to somebody considering it. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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