VMware Horizon View Review

Instant Clone feature is helpful, but it does not scale to large organizations

What is our primary use case?

I am a system engineer and this is one of the products that I assist people with by providing support.

What is most valuable?

The most valuable features are Instant Clones and AppStacks.

What needs improvement?

Sometimes when we log on, there are applications that are not visible.

Technical support is only average and can be improved.

In general, there are many things that can be improved.

For how long have I used the solution?

I have been using VMware Horizon View for about three months.

What do I think about the stability of the solution?

As much as I have used this product, the stability looks good. We don't have many issues that require support.

What do I think about the scalability of the solution?

I feel that Horizon is more for a small business, rather than a large organization.

In our organization with 250 users, it works fine but if you're talking about 10,000 to 15,000 users then I don't know whether it would support a scale at that size.

How are customer service and technical support?

Technical support from VMware is all right, although I would not say that they're great. Overall, they are average.

Which solution did I use previously and why did I switch?

I am much more familiar with Citrix and work with it regularly. I have only been working with Horizon View for fine-tuning. I also use a similar product from Microsoft.

Ranking these, I would say that Citrix is first with a mark of 80%, Microsoft is second with a mark of 60%, and VMware is third with a mark of 50%.

How was the initial setup?

The installation process is really fast.

What about the implementation team?

We use a team that sets up solutions and then moves on. They remain only for the deployment.

What other advice do I have?

In my short experience, I would say that this is a really good product that can be installed quickly for a small scale organization with not many users.

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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