VMware Horizon View Review

The most valuable features for us are the Horizon-linked clone desktops, App Volumes, and UEM.

Valuable Features

  • Horizon-linked clone desktops
  • App Volumes
  • UEM

Improvements to My Organization

With Horizon view, it requires less administration from us and it provides much more flexibility for our users.

Room for Improvement

Integration of app volumes with Horizon View and integration of App Volumes with UEM would be nice additions.

Use of Solution

I've used it for three years.

Deployment Issues

App volumes introduces longer login times, printer mapping issues (print spooler crashes), and short cut configuration timing issues.

Stability Issues

We didn't encounter any issues with stability.

Scalability Issues

We didn't encounter any issues with scalability.

Customer Service and Technical Support

Customer Service:

Customer service is good.

Technical Support:

Horizon: good. App Volumes and UEM: bad. Their support does not have good knowledge of the product.

Previous Solutions

We previously used Citrix. VMware is a better integrated solution for virtual desktops.

Initial Setup

The initial setup was straightforward, but minimal. It takes time to configure all details. The default configuration should be better.

Implementation Team

We are a consultancy partner. We implement it.

Other Solutions Considered

We evaluated Citrix XenDesktop.

Other Advice

Always use VMware Horizon Enterprise Suite. It has deep integration with the hypervisor. It is total solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're an enterprise partner.
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