VMware Horizon View Review

The most valuable features for us are the Horizon-linked clone desktops, App Volumes, and UEM.

What is most valuable?

  • Horizon-linked clone desktops
  • App Volumes
  • UEM

How has it helped my organization?

With Horizon view, it requires less administration from us and it provides much more flexibility for our users.

What needs improvement?

Integration of app volumes with Horizon View and integration of App Volumes with UEM would be nice additions.

For how long have I used the solution?

I've used it for three years.

What was my experience with deployment of the solution?

App volumes introduces longer login times, printer mapping issues (print spooler crashes), and short cut configuration timing issues.

What do I think about the stability of the solution?

We didn't encounter any issues with stability.

What do I think about the scalability of the solution?

We didn't encounter any issues with scalability.

How are customer service and technical support?

Customer Service:

Customer service is good.

Technical Support:

Horizon: good. App Volumes and UEM: bad. Their support does not have good knowledge of the product.

Which solution did I use previously and why did I switch?

We previously used Citrix. VMware is a better integrated solution for virtual desktops.

How was the initial setup?

The initial setup was straightforward, but minimal. It takes time to configure all details. The default configuration should be better.

What about the implementation team?

We are a consultancy partner. We implement it.

Which other solutions did I evaluate?

We evaluated Citrix XenDesktop.

What other advice do I have?

Always use VMware Horizon Enterprise Suite. It has deep integration with the hypervisor. It is total solution.

**Disclosure: My company has a business relationship with this vendor other than being a customer: We're an enterprise partner.
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