VMware SRM Review

Easy to use and with lowest RPO can protect the main site; add a function to detect the business critical applications.


What is most valuable?

Centralized recovery plans for thousands of VMs, Non-disruptive recovery testing, Automated DR workflows.

How has it helped my organization?

Lowers the cost of DR management, Eliminates clexity and risk of manual processes, Enables fast and highly predictable RTOs.

What needs improvement?

In my opinion if Vmware added some function to detect the business critical applications like oracle, exchange to help monitor these applications for disaster recovery .

For how long have I used the solution?

7 years on many international projects.

What was my experience with deployment of the solution?

In the earlier versions I had some issue, however all of them resolved now.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Customer Service:

Excellent, I had some issues for trouble shooting which was far from my knowledge and vmware customer service remotely solved the problem.

Technical Support:

Excellent

Which solution did I use previously and why did I switch?

Yes, I used other products like Storage replications or some other software like "double take.” The problem with storage replication was that it was so risky and unstable to manually bring the application up on DR site, besides taking more time to restore.

Other software, like double take, we needed to do lot of effort on each application separately which makes the solution more complex.

How was the initial setup?

In some basic installations, it is very straightforward, but for enterprise customers it makes sense to do some extra steps to protect applications and boot order.

What about the implementation team?

Both, In my experience vendor teams like HP, EMC or net app, didn’t have much experience with this product, especially for the last 5 years, I mainly have to help them understand the solution.

What was our ROI?

Based on average of downtime cost on DR and how automation can help to bring the business on, SRM can reduce the cost nearly 50 percent; moreover you don’t need to have SAN storage on DR.

What's my experience with pricing, setup cost, and licensing?

Setup cost was based on number of vms and protection plan, and if communication DR site has no any issue, within two weeks all setup can normally be finished and cost is around $300- $350 per day.

Which other solutions did I evaluate?

For some customer who want to protect small number of of applications, I will recommend to go with vendor disaster recovery solution, like Oracle data guard for oracle DB or Microsoft exchange replication or SQL log shipping for Microsoft SQL products.

What other advice do I have?

Vmware SRM can handle all of the challenge of replication and disaster recovery in a simple way.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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