What is most valuable?
I like vCenter Server since you can monitor and control your whole environment from there. Also, the Web Client is nice to have, but I have heard from my colleagues that there are a lot of issues with it and it doesn’t work as good as it should do to make the C# client invane.
How has it helped my organization?
I think in our own way, it has it made the administration a lot easier, reduced maintenance time and made us more flexible in terms of large and quick deployments.
What needs improvement?
From what I have encountered, the Web Client should be improved so it loads faster locally, and certainly over a VPN connection, as I have experienced a very slow loading when using it over VPN.
For how long have I used the solution?
The company has been using it for over three years, starting with v5.5, but I've only used v6.0.
How are customer service and technical support?
Very good, I have opened a few calls with VMware already and I am very satisfied. I like the flexibility to open calls from the portal.
Which solution did I use previously and why did I switch?
No previous solution was in place prior to v5.5.
What about the implementation team?
We implemented everything through our in-house administrator team, but I wasn't involved.