What is most valuable?
I like vCenter Server since you can monitor and control your whole environment from there. Also, the Web Client is nice to have, but I have heard from my colleagues that there are a lot of issues with it and it doesn’t work as good as it should do to make the C# client invane.
How has it helped my organization?
I think in our own way, it has it made the administration a lot easier, reduced maintenance time and made us more flexible in terms of large and quick deployments.
What needs improvement?
From what I have encountered, the Web Client should be improved so it loads faster locally, and certainly over a VPN connection, as I have experienced a very slow loading when using it over VPN.
For how long have I used the solution?
The company has been using it for over three years, starting with v5.5, but I've only used v6.0.
How are customer service and technical support?
Very good, I have opened a few calls with VMware already and I am very satisfied. I like the flexibility to open calls from the portal.
Which solution did I use previously and why did I switch?
No previous solution was in place prior to v5.5.
What about the implementation team?
We implemented everything through our in-house administrator team, but I wasn't involved.
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We are a VMware Partner and sell as well as implement this product for our customers in their environment.
Oct 18 2015