VMware vSphere Review

It's provided our company with a solution that has High Availability and is scalable, although VSAN is not as reliable as I expected.

Valuable Features

  • High Availability
  • Storage vMotion
  • Strong support loads

Improvements to My Organization

  • Scalability
  • Cost reduction
  • Efficient resource utilization

Use of Solution

I've used it for two years.

Stability Issues

VSAN was not as reliable as I expecting and it crashes when we get to 90% memory.

Customer Service and Technical Support

Customer Service:

VMware support escalation tickets are so slow to answer.

Technical Support:

It's poor.

Previous Solutions

We switched because in most cases, support was slow, so we had to find forums and internet articles for solving our issues.

Initial Setup

It was straightforward, just following the step by step guide.

Implementation Team

We did it in-house.

Pricing, Setup Cost and Licensing

VMware products are expensive.

Other Solutions Considered

  • Microsoft
  • Citrix

Other Advice

Look at the scalability and pricing, as well as the ease of implementation.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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