VMware vSphere Review

It's provided our company with a solution that has High Availability and is scalable, although VSAN is not as reliable as I expected.


What is most valuable?

  • High Availability
  • Storage vMotion
  • Strong support loads

How has it helped my organization?

  • Scalability
  • Cost reduction
  • Efficient resource utilization

For how long have I used the solution?

I've used it for two years.

What do I think about the stability of the solution?

VSAN was not as reliable as I expecting and it crashes when we get to 90% memory.

How are customer service and technical support?

Customer Service:

VMware support escalation tickets are so slow to answer.

Technical Support:

It's poor.

Which solution did I use previously and why did I switch?

We switched because in most cases, support was slow, so we had to find forums and internet articles for solving our issues.

How was the initial setup?

It was straightforward, just following the step by step guide.

What about the implementation team?

We did it in-house.

What's my experience with pricing, setup cost, and licensing?

VMware products are expensive.

Which other solutions did I evaluate?

  • Microsoft
  • Citrix

What other advice do I have?

Look at the scalability and pricing, as well as the ease of implementation.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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