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VMware vSphere Review

We are able to scale up with densities of 10:1 or 20:1. Stability and manageability need improvement.

What is most valuable?

Core virtualizaton
Basic hypervisor functions with HA

How has it helped my organization?

We are able to scale up far better with densities of 10:1 or 20:1 and provide robust, flexible computing to our increasing application demands.

What needs improvement?

Stability and manageability need improvement. The core product has not changed much over the years and has large deficiencies in manageability and how they implement certain features. The basic hypervisor works OK, but all the management and bolt-on products have issues and at times overwhelm the core hypervisor.

For how long have I used the solution?

I've used it for seven years.

What do I think about the stability of the solution?

We have repeated reliability issues with anything other than core functionality.

What do I think about the scalability of the solution?

SRM has been a disappointment in its scalability and reliability.

How are customer service and technical support?

We pay for business critical support and that is still bad. I think VMware's biggest weakness is their support organization - 5/10.

Which solution did I use previously and why did I switch?

We had Hyper-V, but the older versions had issues. When the 2016 version releases, we are going to re-evaluate it.

How was the initial setup?

The initial setup was fairly straightforward.

What about the implementation team?

We did most of the implementation ourselves, but we did have some initial consultation on some design thoughts.

What's my experience with pricing, setup cost, and licensing?

VMware is consistently expensive and their pricing arrogance is what will drive us and other customers away. Compared to physical systems, it is a bargain, but compared to other solutions, it is losing its appeal due to pricing.