VMware vSphere Review

The solution has given us a faster time to market our services and lower overall total costs.

What is most valuable?

The features we most value are:

  • High availability (in ESXi)
  • Disaster recovery (via SRM)
  • Self-service portal via vRealize automation

How has it helped my organization?

The solution has helped us to achieve the following:

  • Faster time to market our services
  • Lower overall TCO

What needs improvement?

Commercially, the stock keeping units have changed with the latest iteration of the product.

For how long have I used the solution?

We have been using the solution for five years.

What do I think about the stability of the solution?

We had some stability issues but VMware support has made the experience manageable.

What do I think about the scalability of the solution?

We did not have any scalability issues.

How are customer service and technical support?

I would rate the technical support as 8/10 mainly due to the speed in delivering resolutions to concerns encountered.

Which solution did I use previously and why did I switch?

We did have a previous solution but it lacked the functionalities.

How was the initial setup?

The setup was straightforward and vendor support is available from planning, to setup, to maintenance.

What's my experience with pricing, setup cost, and licensing?

The cost might be higher than other products offered by the competition but, if implemented correctly, it is worth the investment.

Which other solutions did I evaluate?

We evaluated the Oracle VM solution.

What other advice do I have?

This software is just another tool to get things done. Ensure that you have laid out your requirements and have carefully evaluated your priorities before acquiring a cloud solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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