VMware vSphere Review

Has kept our business running with very little downtime and our clusters balanced with DRS/HA


What is our primary use case?

vSphere 6.5 is the primary virtualization technology in use at our firm and supports the entire organization infrastructure.

How has it helped my organization?

Has kept our business running with very little downtime and our clusters balanced with DRS/HA.  We are able to patch our hosts during production hours with the ability to keep services running.  It has also given us the HA capabilities for our vCenter servers using the new built-in HA option for the appliance and never having to worry about downtime.

What is most valuable?

vCenter Appliance, DRS, HA, Update Manager and SRM help us keep our business running smoothly.  Having the vCenter Appliance has allowed us to save costs on Windows licenses and have a more stable platform for managing hosts.  Also having Update Manager now as well it makes the move to VCSA that much better.  SRM has allowed us to failover our Tier1 services in under 30 minutes for each whereas it would take over an hour the old fashioned way.  DRS and HA have kept our cluster stable and VMs running optimally.  With the built in Update Manager now in the vCenter Appliance it is easy to scan and remediate our Hosts even during Production hours as we can use HA/DRS with Maintenance Mode.

What needs improvement?

Get the HTML5 client to 100% parity to replace the Flash client.  When the next release comes out ensure all bugs/fixes are implemented as there was some pretty nasty ones on initial 6.5 release.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

There were some initial bugs with PSOD and certain hardware vendors but patching and updates have resolved most.

What do I think about the scalability of the solution?

There are no scalability issues other than purchasing additional licensing when adding hosts or scaling up/out.

How are customer service and technical support?

Technical Support has been good but better communication at times could help improve it even more.

If you previously used a different solution, which one did you use and why did you switch?

No other solution has been used.

How was the initial setup?

It was simple and straightforward as we have upgraded as versions have come out.  6.5 will be our last upgrade as it will be a hardware refresh next.

What about the implementation team?

In-house implementation as we have VMware certified users.

What was our ROI?

Has allowed us to run our HPE DL580 G7 servers still without issues so spend on hardware has been next to nothing.

What's my experience with pricing, setup cost, and licensing?

VMware is costly versus other competitors but is still one of the market leaders and expanding now with partners like AWS.  Ensure you get the right licensing for the feature sets you want within the product and research what those are.  Setup can be easy if you have someone that has worked with VMware before or costly when hiring external help, but research in to implementers prior to hiring them is always the best method to get good ones.

Which other solutions did I evaluate?

No other options were evaluated as VMware has been the primary hypervisor since I have been with my company.

What other advice do I have?

vSphere 6.5 has been a great release with the vCenter Appliance and will only get better in the next release with the HTML5 client becoming 100% in parity to the flash client.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 Comment
Chris ChilderhoseReal UserTOP REVIEWERELITE SQUAD

Great review on vSphere.

29 August 19
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