The features which are most valuable are:
1. Easy installation
2. Plugins community
3. Third party integration
4. Ability to extend
5. Affordable for beginners
7. Multi language support
8. Backup support and availability out of the box
Improvements to My Organization
Improvements to our organization include quick blog installation, article publishing and SEO optimization for search engines.
Room for Improvement
There are several areas for improvement: You can extend the core, you have to comply with GNU GPLv2 license, you can build your own front end theme, you can use a theme out thousands free and commercial themes, you can build any plugin to do your desired functionality, thousands of plugins available to supplement extra functionality, freelance developers are available easy with reasonable pricing to develop your desired functionality.
Use of Solution
I have been using WordPress for 5 years.
We are facing issues with outdated plugins and shared hosting security issues, only if WordPress is implemented in dedicated environment it is highly secure.
WordPress is scalable, with reasonable efforts and time, but you need experienced engineers to do it.
Customer Service and Technical Support
WordPress has very good customer support. Technical Support
WordPress provides very good technical support.
We used to use PHPNuke and Xoops, but switched from both because WordPress is a more mature product.
Setup is straightforward.
This product has excellent value, and good reward for the purpose.
Pricing, Setup Cost and Licensing
Initial cost of setup is my time and say to day cost, is via vendor newsletters to implement patches.
Other Solutions Considered
We evaluated PHPNuke, Xoops and Drupal.
To use any product, write down your desired goals and usage scenarios, implement the core product. Spend enough time using the product and testing its functionality. Start by searching readymade plugins to supplement your functionality. Do not rush to write your own code until you did enough search on readymade plugins. If any functionality is available through third party plugin with fees, do not write it if you can afford paying the price and asking for third party developer support and development. Act as the end user, do not deal with the product as a developer. Measure your results with users satisfaction and goals achievement, do not measure results with your own developer mindset. Work with users from day one, do not build and build for long time before you get users feedback. Implement the product, and monitor how your users are using it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Aug 27 2015