Atlassian ALM Reviews

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Real User
Software Engineer at a financial services firm with 1,001-5,000 employees
Aug 07 2016

What is most valuable?

With Confluence, the most valuable feature for me is when I tag a ticket in JIRA, Confluence becomes aware of the ticket's status. Bitbucket automatically links them, but I haven't found that to be particularly useful. If I open a pull request, Bitbucket is not good at giving me a link to JIRA, which is something that I would expect it to be smarter about. In... more»

What needs improvement?

The connection between JIRA, Bitbucket and Confluence feels like an afterthought. In Confluence, if I'm documenting some meeting, then I can tag the tickets and easily see the status, which is nice, but it's not like a super big deal. I use all three products, but the interaction between them isn't extremely helpful. I haven't found any useful way of integrating... more»
Real User
Senior Consultant IT Infrastructure at a tech consulting company with 51-200 employees
Aug 11 2016

What is most valuable?

The Atlassian ALM suite consists at least of JIRA, Confluence, BitBucket and HipChat - just the tools you need for organizing your teams in a very efficient way. The most valuable part might be that those tools play very well with each other.... more»

How has it helped my organization?

The suite helped to make the work within teams and across teams more efficient. Members of other teams might just look at your code and look up the related JIRA issue or Confluence page since they are linked together. The staff no longer... more»

What needs improvement?

All Atlassian products are based on JAVA which makes it a bit difficult to trace problems if you don't have much JAVA skilled staff around. You can try to read the error messages and understand what's going on, in some cases you might succeed... more»


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What is Atlassian ALM?

How to use Atlassian to manage application lifecycle

Atlassian builds software to pull together all the elements of application lifecycle management. Product management, developers, Q/A, dev ops, and business stake holders all have their own ways of interacting with application lifecycle management and Atlassian splits up the process into a few buckets.

1) Collaborate to plan and envision work

Atlassian's Confluence is a collaboration platform for building and driving consensus. Call stake holders in to give approval, comment on, and share pages and integrate with the rest of the development toolchain.

2) Build and track roadmaps

Atlassian's JIRA Software offers incredibly flexible project management with custom workflows, plugins, and high visibility rollups through JIRA Portfolio. Issues can be embedded right in confluence, or be used to kick off new branches in version control. Keep everyone on the same page with project progress. 

3) Track and deploy code

Atlassian's Bitbucket is the world's most robust Git solution. The ability to deploy multiple-nodes with failover, global mirroring for super fast clones, and powerful code review control set it apart from competition. Bitbucket also has a mature plugin and hooks system that allows extensions and connection to a suite of CI software. 

4) Support and Iterate

Track support requests, bugs, and route users in the right direction with JIRA Service Desk. With the same custom workflow engine as JIRA Software, a tight integration with the rest of the stack, and a knowledge base function make it a powerful addition to the ALM stack. 

5) Tie it together

ChatOps helps tie every part of the ALM together. Get stake holders in the same room to manage a project, teams in the same page to manage their work, or plugin automated members to report on CI status, pull requests, page changes in Confluence, or bug reports. Like every piece of Atlassian's ALM there is a mature API for extending plugins and everything can be hosted behind your own firewall. 

Atlassian ALM customers
Facebook, NASA, Cisco, eBay, Redfin, Toyota, Kaiser Permanente, Gilt, CSIRO, Autodesk, The Daily Telegraph, CODE, Illumnia
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