BMC Appsight Reviews

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Sid Roy
Real User
Vice President - Operations & Client Support with 51-200 employees
Oct 31 2016

What is most valuable?

Extremely powerful drill down capability across .Net/Windows and Java based applications Ability to record application execution from user,... more»

How has it helped my organization?

Provided rapid ability to triage and diagnose customer production environments- exercises that normally would take weeks could be accomplished... more»

What needs improvement?

Development Quality Assurance and Testing Production Problem Resolution

What's my experience with pricing, setup cost, and licensing?

Evaluate your resource needs for this tool and be honest about use cases- based on that ensure that your license sizing is not "overboard".

What other advice do I have?

Ensure a strong technical SME with development or engineering background is available to support this products implementation.


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What is BMC Appsight?

The AppSight Application Problem Resolution system automates problem resolution processes during the testing and maintenance phases of the application lifecycle. When a problem occurs, the BMC AppSight Black Box captures the synchronized problem history in a log that can be communicated to the entire problem resolution team, much like a black box flight recorder in an aircraft. BMC AppSight Black Box operates with an extremely low performance impact and requires no modifications to the application or system. With the black box log, those involved in problem triage and resolution can replay, rather than recreate, any reported problems, eliminating up to 70 percent of the cycle time typically consumed by root cause analysis.
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BMC Appsight customers
Danske Bank, Cox Communications, Cerner Corp
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