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Delighted by Qualtrics pros and cons

Vendor: Qualtrics
4.6 out of 5
 

Delighted by Qualtrics Pros review quotes

SC
Jan 24, 2024
Its flexibility allows for easy adjustments to subscriptions, which contributes to user satisfaction
Sean D Silva - PeerSpot reviewer
Feb 1, 2024
The tool's most valuable feature is its simplicity and standardization. The consistent look and feel across surveys make it easy to use and provide a sense of simplicity. Once I've navigated through it for one survey, I feel confident I can efficiently handle the next hundred surveys. The intuitive interface contributes to the overall ease of use.
Bjorn Thorleifsson - PeerSpot reviewer
Mar 27, 2024
The tool's most valuable feature is its setup process. I find it intuitive, especially regarding tasks like randomization and survey logic. Delighted by Qualtrics is intuitive compared to many competitors, which justifies its price.
Find out what your peers are saying about Qualtrics, Anthology, DISQO and others in Customer Experience Management. Updated: April 2024.
770,141 professionals have used our research since 2012.
NS
Feb 16, 2024
The solution is very simple to use.
 

Delighted by Qualtrics Cons review quotes

SC
Jan 24, 2024
It needs to focus more on broader CX programs and customer experience.
Sean D Silva - PeerSpot reviewer
Feb 1, 2024
I suggest to the Delighted by Qualtrics development or R & D team to consider incorporating advanced AI capabilities into their platform. In the current trend where AI is being integrated into various tools, introducing features that enable users to generate surveys efficiently through conversational interfaces or minimal instructions would be a significant advancement.
Bjorn Thorleifsson - PeerSpot reviewer
Mar 27, 2024
The solution is expensive. It needs to improve the server builder, which can help it do impressive research. When I mention that the server builder can improve, I'm referring to the ease of performing tasks like implicit association testing. While it's possible to do these tasks in Delighted by Qualtrics, it's not as straightforward to create them. Additionally, there are different tiers of features based on the payment plan. As a collaborator, I may not completely oversee all the features available.
Find out what your peers are saying about Qualtrics, Anthology, DISQO and others in Customer Experience Management. Updated: April 2024.
770,141 professionals have used our research since 2012.
NS
Feb 16, 2024
The solution should add more visual-type elements or image-based question approaches.

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