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Dialogue Pros and Cons

Dialogue Pros

eCommerce Expert with self employed
The content is embedded into the page. It is a seamless recommendation and the customer doesn't know it comes from a different source.
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Head Of Ecommerce at Brillianteers
Dialogue's personalization capabilities offer suggestions and recommendations specifically targeted to each shopper. The buyer's experience on our site is positive because we have over 4,000 products. While browsing through the website, Dialogue shows them the right product very quickly. This makes their life easier, therefore increasing their chances of purchasing.
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Dialogue Cons

eCommerce Expert with self employed
Dialogue needs to find more ways to have people engage with it. When customers' engagement is increased, it's amazing. At the moment, only about 10 percent of the traffic engages with it. We need it to be higher. If we can have more people use it in their journey, that definitely would make the general conversion rate higher.
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Head Of Ecommerce at Brillianteers
Dialogue needs to have a dedicated Magento extension. This would have made our integration much easier.
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