Dialogue Overview

What is Dialogue?
Automated content generation & personalisation at scale. Harness the power of AI and own a richer, smarter and more powerful shopping experience starting today.
Dialogue Customers

L'Occitane, Sabon, GA-DE, :story

Pricing Advice

What users are saying about Dialogue pricing:
  • "It makes economical sense. Our customers are happy with the pricing."
  • "It is expensive."

Dialogue Reviews

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Gil Dayan
eCommerce Expert with self employed
Real User
Top 20Leaderboard
Nov 4, 2020
Embeds itself into the content in a seamless way

What is our primary use case?

Dialogue is a sales solution. We use it to increase the conversion rate for an eCommerce website.

Pros and Cons

  • "The content is embedded into the page. It is a seamless recommendation and the customer doesn't know it comes from a different source."
  • "Dialogue needs to find more ways to have people engage with it. When customers' engagement is increased, it's amazing. At the moment, only about 10 percent of the traffic engages with it. We need it to be higher. If we can have more people use it in their journey, that definitely would make the general conversion rate higher."

What other advice do I have?

Do it as soon as possible. If you're not doing it, you are just losing money. It is a must for every eCommerce platform to implement it. It is a great platform and solution. I am extremely happy with it. I would recommended it to everyone in eCommerce. Dialogue just makes it easy to decide when you have a lot of products, since most of the time it's really hard to decide which one to choose. As a shopper, whether I'm going to a physical store or online store, I get a recommendation. I buy only by recommendation. When you do eCommerce, you're working with hundreds of different solutions. If a…
Tal Mor
Head Of Ecommerce at Brillianteers
Real User
Top 20Leaderboard
Dec 6, 2020
Shows customers the right product quickly, increasing their chances of purchase

What is our primary use case?

We sell affordable diamond jewelry with a website. Dialogue has a smart AI way of showing videos, photos, and product recommendations to customers browsing the site, according to their browsing history and popular products on our website.

Pros and Cons

  • "Dialogue's personalization capabilities offer suggestions and recommendations specifically targeted to each shopper. The buyer's experience on our site is positive because we have over 4,000 products. While browsing through the website, Dialogue shows them the right product very quickly. This makes their life easier, therefore increasing their chances of purchasing."
  • "Dialogue needs to have a dedicated Magento extension. This would have made our integration much easier."

What other advice do I have?

It works well for us. It could definitely work well for others. I would recommend trying it. It is a personalized journey, not a complete journey. It's kind of a personalized segment feature. It's not really a complete journey because a complete journey would sort of include multiple touchpoints even outside the website and through email. However, it basically personalizes the website to some extent. I would rate this solution as a nine out of 10.