IBM InfoSphere MDM Archived Reviews (More than two years old)

Filter by:
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
Vendor
Technical Specialist II at a financial services firm with 1,001-5,000 employees
Nov 01 2015

What is most valuable?

Customer data matching is a valuable feature.

How has it helped my organization?

MDM helps to solve regulatory requirements with regards to anti-money laundering, which is a must for a financial company.

What needs improvement?

It needs a better database.

What's my experience with pricing, setup cost, and licensing?

It’s not a cheap product to acquire and to operate. For the company I work for, not having MDM is not an option. My company chose a number of record licenses schemes.

Which solution did I use previously and why did I switch?

No previous solution was used.

What other advice do I have?

Do not rush, plan it properly, and ensure you have enough time to correct any mistakes. It's not a perfect product, but the vendor we chose is reliable and dependable. MDM… more »

Which other solutions did I evaluate?

No other options were looked at.
Consultant
Senior Manager at a tech services company with 10,001+ employees
Oct 28 2015

What is most valuable?

The ability to standardize and match names using a combination of global name recognition and an MDM server is a valuable feature for us.

How has it helped my organization?

We are able to streamline processes, identify fraudulent requests, and provide additional services.

What needs improvement?

At the time global name recognition was purely batch-oriented, as it needed to become transactional/real time. The stack architecture seems too complicated as a result of having too many components… more »

Which solution did I use previously and why did I switch?

No previous solutions were used.

What other advice do I have?

Make sure to understand how MDM fits into the overall application landscape. Also, cross check the use of MDM against existing processes.

Which other solutions did I evaluate?

No other options were evaluated.
Find out what your peers are saying about IBM, Informatica, SAP and others in Master Data Management. Updated: September 2020.
437,557 professionals have used our research since 2012.
Consultant
MDM Consultant at a tech services company with 10,001+ employees
Oct 28 2015

What is most valuable?

From a business perspective, probabilistic search is the most valuable feature. The Evergreen Console UI and suspected duplicate processing are the most beneficial features for the customer.

How has it helped my organization?

My customer has been able to get a gold copy of its customer database using MDM. This is most beneficial for businesses when they have multiple source system feeds. It also helps merge databases post… more »

What needs improvement?

Though probabilistic search is supported, this feature is not an out of the box API. We need to code and customize product to retrieve the results. Thanks to the IBM team, this was fixed in v11.4.

What's my experience with pricing, setup cost, and licensing?

The pricing depends on the number of parties to be maintained. I believe it's okay from a selling perspective.

Which solution did I use previously and why did I switch?

I don't have working knowledge in any other MDM solutions, however, from what I have read on comparison with others, IBM MDM leads.

What other advice do I have?

It is one of the best MDM solutions available on market. It is a good solution and there is pretty good product support from IBM, so I strongly recommend it.
Bob Edis
Consultant
Principal Consultant at a tech services company with 201-500 employees
Aug 24 2015

What do you think of IBM InfoSphere MDM?

Valuable Features

Flexibility Web services

Improvements to My Organization

It's not shown any improvements yet.

Room for Improvement

Documentation GUI Training

Use of Solution

I've used it for three months.

Deployment Issues

There were some issues.

Stability Issues

No issues encountered.

Scalability Issues

There were some issues.

Customer Service and Technical Support

Customer Service: It's poor. Technical Support: It's poor.

Initial Setup

It's complex because of the poor quality of the documentation. There are many options, and you need to plan it VERY carefully, as it doesn't play well with other systems.

Implementation Team

We used an IBM partner, who were still learning the system.

Pricing, Setup Cost and Licensing

Be patient with them. …
Bilas Palit
Consultant
Enterprise Architect at Cognizant
Jun 28 2015

What do you think of IBM InfoSphere MDM?

It is a great product for your workflow, with seamless integration processes (batch, real time and near real), availability of exhaustive customization feature (Java-based and Script-based), business rules and validation framework, good technical support.  However, it needs to mature in several areas including, UI, DAM, lighter out-of-box features, and simplify the currently complex technical footprint. Despite the drawbacks, however, the incorporation of Java-based customization framework, web services support and SOA enablement has improved my customers' systems and processes.  Furthermore, it needs a flexible and intuitive UI, and DAM enablement by leveraging assets creation and maintenance process framework. It requires the out of box features to be enriched and enhanced.

What is IBM InfoSphere MDM?

InfoSphere Master Data Management (MDM) is the most complete, proven and powerful MDM solution with collaborative and operational capabilities. InfoSphere MDM manages master data for single or multiple domains - customers, patients, citizens, suppliers, locations, products, services offerings, accounts and more - for improving application & business process effectiveness

Also known as
InfoSphere MDM, InfoSphere Master Data Management
IBM InfoSphere MDM customers

L'Oreal S.A., Kingland Systems, Oncor, Farmaceuticos Maypo, Volkswagen Financial Services

BUYER'S GUIDE
Download our free Master Data Management Report and find out what your peers are saying about IBM, Informatica, SAP, and more!