IBM InfoSphere MDM Overview

IBM InfoSphere MDM is the #7 ranked solution in our list of top Master Data Management tools. It is most often compared to Informatica MDM: IBM InfoSphere MDM vs Informatica MDM

What is IBM InfoSphere MDM?

InfoSphere Master Data Management (MDM) is the most complete, proven and powerful MDM solution with collaborative and operational capabilities. InfoSphere MDM manages master data for single or multiple domains - customers, patients, citizens, suppliers, locations, products, services offerings, accounts and more - for improving application & business process effectiveness

IBM InfoSphere MDM is also known as InfoSphere MDM, InfoSphere Master Data Management.

Buyer's Guide

Download the Master Data Management Buyer's Guide including reviews and more. Updated: June 2021

IBM InfoSphere MDM Customers

L'Oreal S.A., Kingland Systems, Oncor, Farmaceuticos Maypo, Volkswagen Financial Services

IBM InfoSphere MDM Video

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Technical Specialist II at a financial services firm with 1,001-5,000 employees
It helps us solve regulatory requirements with regards to anti-money laundering, which is a must for a financial company. However, it needs a better database.

What other advice do I have?

Do not rush, plan it properly, and ensure you have enough time to correct any mistakes. It's not a perfect product, but the vendor we chose is reliable and dependable. MDM is quite a niche market, the vendor also doesn’t have a skilled team, and they have to assemble multiple skills (database, data management, WebSphere, hardware, etc.) to install it.
Senior Manager at a tech services company with 10,001+ employees
Real User
We are able to identify fraudulent requests, but the stack architecture seems too complicated.

What other advice do I have?

Make sure to understand how MDM fits into the overall application landscape. Also, cross check the use of MDM against existing processes.
Find out what your peers are saying about IBM, Informatica, SAP and others in Master Data Management. Updated: June 2021.
510,882 professionals have used our research since 2012.
ITCS user
MDM Consultant at a tech services company with 10,001+ employees
Real User
It provided a gold copy of a customer database, and although probabilistic search is supported, this feature was not an out-of-the-box API until v11.4.

What other advice do I have?

It is one of the best MDM solutions available on market. It is a good solution and there is pretty good product support from IBM, so I strongly recommend it.
Bob Edis
Principal Consultant at a tech services company with 201-500 employees
Top 20Leaderboard
Its web services feature and and flexibility are valuable to us, but setup was complex with many options.

Valuable Features

Flexibility Web services

Improvements to My Organization

It's not shown any improvements yet.

Room for Improvement

Documentation GUI Training

Use of Solution

I've used it for three months.

Deployment Issues

There were some issues.

Stability Issues

No issues encountered.

Scalability Issues

There were some issues.

Customer Service and Technical Support

Customer Service: It's poor. Technical Support: It's poor.

Initial Setup

It's complex because of the poor quality of the documentation. There are many options, and you need to plan it VERY carefully, as it doesn't play well with other systems.

Implementation Team

We used an IBM partner, who were still learning the system.

Pricing, Setup Cost and Licensing

Be patient with them. …
Bilas Palit
Enterprise Architect at Cognizant
Despite the drawbacks, the incorporation of Java-based customization framework has improved my customers' systems.
It is a great product for your workflow, with seamless integration processes (batch, real time and near real), availability of exhaustive customization feature (Java-based and Script-based), business rules and validation framework, good technical support.  However, it needs to mature in several areas including, UI, DAM, lighter out-of-box features, and simplify the currently complex technical footprint. Despite the drawbacks, however, the incorporation of Java-based customization framework, web services support and SOA enablement has improved my customers' systems and processes.  Furthermore, it needs a flexible and intuitive UI, and DAM enablement by leveraging assets creation and maintenance process framework. It requires the out of box features to be enriched and enhanced.