IBM InfoSphere MDM Archived Reviews (More than two years old)
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Nov 01 2015
It helps us solve regulatory requirements with regards to anti-money laundering, which is a must for a financial company. However, it needs a better database.
What is most valuable?Customer data matching is a valuable feature.
How has it helped my organization?MDM helps to solve regulatory requirements with regards to anti-money laundering, which is a must for a financial company.
What needs improvement?It needs a better database.
What's my experience with pricing, setup cost, and licensing?It’s not a cheap product to acquire and to operate. For the company I work for, not having MDM is not an option. My company chose a number of record licenses schemes.
Which solution did I use previously and why did I switch?No previous solution was used.
What other advice do I have?Do not rush, plan it properly, and ensure you have enough time to correct any mistakes. It's not a perfect product, but the vendor we chose is reliable and dependable. MDM… more »
Which other solutions did I evaluate?No other options were looked at.
Oct 28 2015
What is most valuable?The ability to standardize and match names using a combination of global name recognition and an MDM server is a valuable feature for us.
How has it helped my organization?We are able to streamline processes, identify fraudulent requests, and provide additional services.
What needs improvement?At the time global name recognition was purely batch-oriented, as it needed to become transactional/real time. The stack architecture seems too complicated as a result of having too many components… more »
Which solution did I use previously and why did I switch?No previous solutions were used.
What other advice do I have?Make sure to understand how MDM fits into the overall application landscape. Also, cross check the use of MDM against existing processes.
Which other solutions did I evaluate?No other options were evaluated.
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Oct 28 2015
It provided a gold copy of a customer database, and although probabilistic search is supported, this feature was not an out-of-the-box API until v11.4.
What is most valuable?From a business perspective, probabilistic search is the most valuable feature. The Evergreen Console UI and suspected duplicate processing are the most beneficial features for the customer.
How has it helped my organization?My customer has been able to get a gold copy of its customer database using MDM. This is most beneficial for businesses when they have multiple source system feeds. It also helps merge databases post… more »
What needs improvement?Though probabilistic search is supported, this feature is not an out of the box API. We need to code and customize product to retrieve the results. Thanks to the IBM team, this was fixed in v11.4.
What's my experience with pricing, setup cost, and licensing?The pricing depends on the number of parties to be maintained. I believe it's okay from a selling perspective.
Which solution did I use previously and why did I switch?I don't have working knowledge in any other MDM solutions, however, from what I have read on comparison with others, IBM MDM leads.
What other advice do I have?It is one of the best MDM solutions available on market. It is a good solution and there is pretty good product support from IBM, so I strongly recommend it.
Aug 24 2015
Its web services feature and and flexibility are valuable to us, but setup was complex with many options.
What do you think of IBM InfoSphere MDM?
Valuable FeaturesFlexibility Web services
Improvements to My OrganizationIt's not shown any improvements yet.
Room for ImprovementDocumentation GUI Training
Use of SolutionI've used it for three months.
Deployment IssuesThere were some issues.
Stability IssuesNo issues encountered.
Scalability IssuesThere were some issues.
Customer Service and Technical SupportCustomer Service: It's poor. Technical Support: It's poor.
Initial SetupIt's complex because of the poor quality of the documentation. There are many options, and you need to plan it VERY carefully, as it doesn't play well with other systems.
Implementation TeamWe used an IBM partner, who were still learning the system.
Pricing, Setup Cost and LicensingBe patient with them. …
Jun 28 2015
Despite the drawbacks, the incorporation of Java-based customization framework has improved my customers' systems.
What do you think of IBM InfoSphere MDM?It is a great product for your workflow, with seamless integration processes (batch, real time and near real), availability of exhaustive customization feature (Java-based and Script-based), business rules and validation framework, good technical support. However, it needs to mature in several areas including, UI, DAM, lighter out-of-box features, and simplify the currently complex technical footprint. Despite the drawbacks, however, the incorporation of Java-based customization framework, web services support and SOA enablement has improved my customers' systems and processes. Furthermore, it needs a flexible and intuitive UI, and DAM enablement by leveraging assets creation and maintenance process framework. It requires the out of box features to be enriched and enhanced.
What is IBM InfoSphere MDM?
InfoSphere Master Data Management (MDM) is the most complete, proven and powerful MDM solution with collaborative and operational capabilities. InfoSphere MDM manages master data for single or multiple domains - customers, patients, citizens, suppliers, locations, products, services offerings, accounts and more - for improving application & business process effectiveness
Also known asInfoSphere MDM, InfoSphere Master Data Management
IBM InfoSphere MDM customers
L'Oreal S.A., Kingland Systems, Oncor, Farmaceuticos Maypo, Volkswagen Financial Services