Imperva Incapsula Reviews

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Sanaz Afshar
Real User
System Administrator at a tech services company with 51-200 employees
Mar 08 2018

What is most valuable?

* I like to see the security. On the site security, I can see which countries have incidents, whether it was a robot attack, a real human user, or non-human user. For this feature, I… more»

How has it helped my organization?

When I joined the company, one of our websites was hacked by malware (somebody put it on our website). The website went down for a long time. It took two weeks to clear the server and… more»

What needs improvement?

I am not sure if this application has a policy where you can create your custom policy and run it as our firewall. We should have some ability to also create some custom policy, then… more»

If you previously used a different solution, which one did you use and why did you switch?

I was not involved with any solution in the company prior to Incapsula. When I came to this company, we were using this solution.
Anonymous User
Real User
Network and Security Engineer at a Consumer Goods with 1,001-5,000 employees
Feb 23 2017

What is most valuable?

* Very easy to configure, which quickly allows us to add significant security to our websites. * Nice dashboard, which… more»

How has it helped my organization?

With our IT infrastructure more secure, our customers receive a great website experience without encountering website… more»

What needs improvement?

An Incapsula website configuration instance can be in a "Pending DNS changes" state, where further work is needing to be… more»

What's my experience with pricing, setup cost, and licensing?

Gain an understanding of pricing for the various advanced features and figure out what features you need to meet your… more»

If you previously used a different solution, which one did you use and why did you switch?

Prior to Incapsula, we only used inline IPS, anti-virus, etc. Incapsula is our first web application firewall.

What other advice do I have?

Do a proof-of-concept. It’s quick and easy to set up, and you’ll have Incapsula support to help you if needed. Embrace the… more»
Find out what your peers are saying about Incapsula, Cloudflare, Sucuri Security and others in DDoS. Updated: January 2019.
316,473 professionals have used our research since 2012.
Carlos Ortiz de Zevallos Torrents
Consultant
Security Consultant at a security firm with 501-1,000 employees
Feb 26 2018

What is most valuable?

The ability to trace each connection, and to have logs to be able to differentiate between a positive and a false-positive… more»

How has it helped my organization?

It helped us to define wherever there was illicit traffic between our webs, and improved the control we achieved.

What needs improvement?

At that moment, I miss being able to integrate the dashboard with other BI tools we are using. We have to export and… more»

What's my experience with pricing, setup cost, and licensing?

It's worth it. It's a fine solution for medium/big companies worried about attacks that happen in the wild.

If you previously used a different solution, which one did you use and why did you switch?

We had used many local, and some cloud-based solutions (like Azure, Advanced Nagios, Centreon). We switched for the… more»

What other advice do I have?

My best advice could be, if you don't have the staff to carry out security in a proper way, have a tool do it, but use a… more»
Syed Ubaid Ali Jafri
Consultant
Head of Cyber Security at KPMG Pakistan
Feb 26 2017

What is most valuable?

Content monitoring is a marvelous feature that I haven't seen in other Web Application Firewalls. It also has a good… more»

How has it helped my organization?

We never used to know about threat and attack signatures. By using Imperva WAF, we could identify our weak points where an… more»

What needs improvement?

They could improve by minimizing false positive results. Although this occurs less with Imperva, we would like to see some… more»

What's my experience with pricing, setup cost, and licensing?

Pricing was a little higher but when compared to performance; it's very cheap.

If you previously used a different solution, which one did you use and why did you switch?

We have examined different vendor WAF solutions but this solution was unique.

What other advice do I have?

Imperva Incapsula WAF is an awesome solution for implementing a WAF with good support and reliable hardware performance.
MStylianou
Real User
Head Of Information Security at IronFX Global Limited
Feb 05 2018

What is most valuable?

IncapRules is one of the most valuable features, as you can create your own security and access control rules on top of… more»

How has it helped my organization?

There is no need to have an in-house WAF to manage and maintain. We are now able to bring a new website live within… more»

What needs improvement?

It would be better if we were able to manage and apply changes to multiple websites/web applications, and search WAF logs… more»

What's my experience with pricing, setup cost, and licensing?

For enterprise contracts you will be in touch with a dedicated account manager who will guide you regarding licensing.

If you previously used a different solution, which one did you use and why did you switch?

We were using Akamai and we switched to Incapsula mainly due to the WAF effectiveness and total cost.

What other advice do I have?

Go for it and request a free trial.
Sylvio Neto
Real User
Information Security at a tech vendor with 5,001-10,000 employees
Jul 11 2018

What is most valuable?

Anti-DDoS protection, as well as other protections like SQL injection, Cross-Site Scripting, and antiscanner. These types of protection are… more»

How has it helped my organization?

In the old days, we experienced many problems with denial of service attacks, and identifying them was very difficult because we did not have a WAF… more»

What needs improvement?

Imperva now offers add-ons to add functionality, but I would like to see these included in the product, even if it would cost more.

If you previously used a different solution, which one did you use and why did you switch?

No, this is the first solution I have used.

What other advice do I have?

Only configure it by enabling all protections. This is very important for preventing attacks.
Steven Tipton
Real User
Application Security Architect at a hospitality company with 10,001+ employees
Mar 13 2017

What is most valuable?

Hands down, the WAF is the most valuable feature; being able to identify, block, whitelist or blacklist as needed, are all valuable.

How has it helped my organization?

We now have visibility into our traffic in a scope that we never had before, especially being able to review bot vs human traffic and country of… more»

What needs improvement?

Reporting and the main Sites dashboard could use refinement. We have a lot of sites, and scrolling through the dashboard becomes cumbersome.

What's my experience with pricing, setup cost, and licensing?

Know your bandwidth requirements.

If you previously used a different solution, which one did you use and why did you switch?

We had not used a WAF before deploying Incapsula.
Nikolay Voev
Real User
System Administator at a tech services company with 201-500 employees
Apr 02 2017

What do you think of Imperva Incapsula?

What is most valuable?

DDoS protection CDN WAF Good API for managing services

How has it helped my organization?

Thanks to Incapsula, we got easily manageable DDoS protection; HTTP2 and SSL certificates for all the services; CDN in good locations; and we're now sure that our web services can't be exploited remotely because of the WAF feature. Also, we can chose to whitelist/blacklist network(s) access to specific services/resources.

For how long have I used the solution?

I have used it for a few years.

What was my experience with deployment of the solution?

We have not encountered any deployment issues.

What do I think about the stability of the solution?

We had a few hiccups in the past, but they were small with no impact to important services.

What do I think about

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Find out what your peers are saying about Incapsula, Cloudflare, Sucuri Security and others in DDoS. Updated: January 2019.
316,473 professionals have used our research since 2012.

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What is Imperva Incapsula?

Imperva Incapsula is a cloud-based application delivery service that protects websites and safeguards web applications and their data from attacks, and improves their performance by enhancing user experience. Incapsula includes a security platform with a web application firewall, DDoS mitigation, content delivery network, and global load balancer to maximize performance.

Imperva Incapsula customers

Hitachi, BNZ, Bitstamp, Moz, InnoGames, BTCChina, Wix, LivePerson, Zillow and more.

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