ManageEngine Desktop Central Reviews

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Juan Janolo
Real User
Senior IT Manager with 1,001-5,000 employees
Jul 15 2017

What is most valuable?

What is valuable for us is the ability to manage Windows OS, Mac OS, and Linux OS on a single console. This also includes push applications… more»

How has it helped my organization?

We are able to manage all user operating systems on a single console.

What needs improvement?

Management of Mac OS X, Linux OS, and encryption. We would like this to be on par with how Windows OS is managed. Also, the reporting feature could… more»

If you previously used a different solution, which one did you use and why did you switch?

We previously used SCCM and ARD. Cost was a big factor. Just the ability to manage all operating systems on a single console was the main reason we… more»

What other advice do I have?

Look for something that will fit your environment, budget, and level of expertise. For us, we manage all OSs. This was a perfect fit. We also have… more»
Setu Saha
Real User
Systems Administrator at a financial services firm with 1,001-5,000 employees
Jul 13 2017

What is most valuable?

Desktop Management and various reporting features.

How has it helped my organization?

We have almost 2500 computers inside our private network. Managing those computers from a single console meant a dream come true for us. Besides… more»

What needs improvement?

Reporting should be customizable. Although there is already a scope of customized reporting, there should be some other option. Besides for that… more»

What's my experience with pricing, setup cost, and licensing?

There is a strange licensing policy regarding technician restrictions. Normally, it comes with single technician license (at least at our… more»

If you previously used a different solution, which one did you use and why did you switch?

I used some trial versions of Microsoft SCCM and different ManageEngine products including ADaudit Plus , ADmanager Plus.
Louis Chung
Real User
IT Projects Manager at a energy/utilities company with 51-200 employees
Feb 13 2019

How has it helped my organization?

ManageEngine has improved my organization because right now we can actually monitor and find out which software products are installed on each desktop. We can then figure out which ones have to get patched and so forth.

What needs improvement?

We haven't used all the features. The parts that we're using are pretty good. I would like to see them include the ability to find out the network usage but I believe that might be a feature of it already.

What other advice do I have?

It's a very good product and I would suggest it to someone considering it. It's been working very well. Since it's been running I don't think we've ever had any issues with it. I would rate it a ten out of ten.

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What is ManageEngine Desktop Central?

A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.
Also known as
Desktop Central, ManageEngine Desktop Management MSP
ManageEngine Desktop Central customers
Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises

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