ManageEngine Desktop Central Reviews

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Louis Chung
Real User
IT Projects Manager at a energy/utilities company with 51-200 employees
Feb 13 2019

How has it helped my organization?

ManageEngine has improved my organization because right now we can actually monitor and find out which software products are installed on each desktop. We can then figure out which ones have to get patched and so forth.

What needs improvement?

We haven't used all the features. The parts that we're using are pretty good. I would like to see them include the ability to find out the network usage but I believe that might be a feature of it already.

What other advice do I have?

It's a very good product and I would suggest it to someone considering it. It's been working very well. Since it's been running I don't think we've ever had any issues with it. I would rate it a ten out of ten.
Jadeja
Real User
Assistant Manager at a retailer with 1,001-5,000 employees
Aug 06 2019

What do you think of ManageEngine Desktop Central?

What is our primary use case?

We use this solution for Patch Management, IT Asset Management, and Control on Network Computers.

How has it helped my organization?

We adopted this solution by replacing GFI LanGuard. It's a good tool, but many, many issues are there and have been reported to the support team. Unfortunately, it is very difficult to make them understand and most of the problems remain.

What is most valuable?

The most valuable feature of this solution is the Patch Management.

What needs improvement?

The Patch Management functionality needs lots of improvements. The Deployment scheduler needs updating to support various methods for deployment.

For how long have I used the solution?

We have used this solution from 2012 onward.

If you previously used a

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ManageEngine Desktop Central Questions

What is ManageEngine Desktop Central?

A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.
Also known as
Desktop Central, ManageEngine Desktop Management MSP
ManageEngine Desktop Central customers
Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
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