Mandrill Archived Reviews (More than two years old)

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Director with 1,001-5,000 employees
Sep 28 2015

What is most valuable?

The HTML templating functionality was the most important feature/reason for us to move to their service. A must in today’s customer contact environment, but the out of the… more»

How has it helped my organization?

Our legacy (home grown) email notification system was capable of sending text only messages. With HTML messaging, it opens up a whole world of marketing possibilities that… more»

What needs improvement?

I have not been ‘hands on’ with the product for some time, but I believe it would be helpful to have easier ways to export data and reports that don’t rely on API calls.

What's my experience with pricing, setup cost, and licensing?

Initial setup cost was in the form of a developer resource, working probably five days. The cost of using the service to send emails is negligible. The first 12,000 are… more»

Which solution did I use previously and why did I switch?

Our previous solution was home grown and 10 years old. It was only capable of sending out plain text emails, and there were not stats or reporting available.

What other advice do I have?

You will need IT development resources to properly integrate into your applications.

Which other solutions did I evaluate?

No we didn't, as the cost and functionality were exactly what I needed.

What is Mandrill?

Mandrill is a reliable, scalable, and secure delivery API for transactional emails from websites and applications. It's ideal for sending data-driven transactional emails, including targeted e-commerce and personalized one-to-one messages.
Mandrill customers
SoundCloud, Envato, Trello