Observer GigaStor Reviews

4.5 out of 5 stars
 (4)
Anonymous avatar x80
Real User
Support Engineer with 11-50 employees
Apr 11 2018

What is most valuable?

First of all, the ability to capture packets. It is not only for monitoring. So that is very important for a company that wants to keep an eye on the packets, the transactions, the flows, everything going down and out. The second one is that... more»

How has it helped my organization?

It helps restrain things regarding the firewalls, the application control, so you can just use ACLs or, if you want, firewalls to block certain traffic that you do not want to come through your network.

What needs improvement?

Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier.
Anonymous avatar x80
User
IT Network Professional at a financial services firm with 10,001+ employees
Jun 20 2017

What is most valuable?

Provides long term capture and analysis capabilities.

How has it helped my organization?

Enables us to go back in time to capture an issue and analyze it for a solution. This after the fact analysis is key to overcoming the "bump in the night" issues.

What needs improvement?

* The Observer Console UI is consistent and stable, but could use some updating to be more modern. * There’s a web-based packet extraction interface that was recently added, but I’d like to see more web-based capabilities added so that the... more»
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Anonymous avatar x80
Real User
Network Engineer Sr at a healthcare company with 1,001-5,000 employees
Mar 08 2017

What is most valuable?

Industry-leading line rates, packet-capture technology and data-mining capabilities are the most valuable features. In addition, their layer 4-7 analysis is a valuable asset to our organization.

How has it helped my organization?

It has helped us to carry out root-cause analysis. So, now, there is no more finger-pointing because packets don’t lie.

What needs improvement?

The reporting functionality is good, but it could be even better. The APEX interface has been completely reworked and they thought of the engineer/analyst when writing it. There are some issues, in our environment that puts processing... more»
Anonymous avatar x80
Real User
MFG Diagnostic Integrator at a tech services company with 1,001-5,000 employees
Feb 23 2017

What do you think of Observer GigaStor?

Valuable Features Long-term data storage is the best feature for our organization. • Improvements to My Organization With a short-handed staff, it allows us to be able to go back and troubleshoot if issues had occurred previously in time, so we don't have to recreate the problem. • Room for Improvement The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly. • Use of Solution I have used this for the last four to five years. • Stability Issues We have not had stability issues. • Scalability Issues It's handled everything we've thrown at it up to this point. • Customer Service and Technical Support Technical support is very knowledgeable and very helpful. They typically...

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What is Observer GigaStor?

Observer GigaStor is a network analysis tool that comes in a variety of form factors, including rack mount, portable, and virtual. Capable of storing up to a petabyte of traffic for later analysis, GigaStor helps ensure optimal network and application performance.

Observer GigaStor customers

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange

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