Plixer Scrutinizer Multi-Vendor SD-WAN

Have you used the solution’s new support for multi-vendor SD-WAN visibility? If yes, does it help you to proactively know when SD-WAN topology changes? Please describe how this affects your operations.

RogerBascom
Sr. Network Engineer at Kitsap Credit Union
I'm just now deploying an SD-WAN. When I saw that they were supporting that, I was ecstatic about it. I called them up to make sure that the SD-WAN we had chosen would be supported. In talking with them, they said they didn't have support yet for the particular brand that I had selected, but they were very interested in working with me, once I got it deployed and that they would support it. That was really nice.
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AdrianGrant
Network Manager at IOOF Holdings
We're very unique within Australia because we have our data sovereignty laws requiring us to have an on-premise control plane. The customers I've been working with mostly use off-prem or cloud-based control planes. Because we'd set up our vSmart/vManage inside our own data centers, it was unique. Only about 5 or 10 percent of their customers actually had that capability. So to be able to give them access to our environment to actually help develop the solution allowed them to move forward, and provide relatively good visibility that enhanced what came out of the vManage control plane. That helped us to proactively know when SD-WAN topology changes. In the vManage, we knew events were occurring, but the Scrutinizer solution allowed us to visualize that in a graphical format and show to the business how telephony calls or video or business-critical applications are being moved between links, based on the real-time performance of those links. As a result, the first thing we did — because we had a combination of fixed wireless and fibre — was to go back to our service provider and say we don't want any more fixed wireless. Most of our branch sites were dual MPLS. We did have a sub-unit that was franchised using Ethernet solutions, but our dual MPLS connections were provided by fiber, primarily, and fixed wireless as a backup or alternate link. We could see quite clearly that our data was constantly being moved over fixed wireless due to issues with the way that the radios were deployed or the ways that the radios were tuned. As a result of that, the service provider went back to its fixed wireless division and made them do some work to improve the service.
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