Quest Foglight for APM [EOL] Archived Reviews (More than two years old)

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Anton Kasimov
Consultant
Consultant with 1,001-5,000 employees
May 24 2017

What is most valuable?

The most valuable feature is drill-down monitoring, which shows us from one interface the transaction chain from the front end to back end. Another interesting thing is that this product can work with many databases including freeware… more»

How has it helped my organization?

This product has helped our customers discover Java performance issues in their WebLogic applications.

What needs improvement?

I want to see a new interface that contains HTML5 features. The current version of Foglight (on-premise edition) is so fusty in comparison with leaders of Gartner APM Quadrant - i.e. Appdynamics, NewRelic, Dynatrace. If you try to compare… more»

What other advice do I have?

You can choose this product if you want to connect Java (or .NET) to database monitoring, because you can see the application’s different activities on the same screen. This is our solution, which works as a framework in the Foglight… more»

Which other solutions did I evaluate?

I'm a system architect and I receive requests from potential customers. I also have experience with BMC, AppDynamics and New Relic.
Vendor
Database Administrator at a tech vendor with 10,001+ employees
Jun 15 2016

What is most valuable?

Having standard monitoring features and a central repository saves us a lot of time and reduces risk of incidents. It replaces a lot of manual tasks and makes it easier for us to be more pro-active and to prioritise issues across multiple… more»

How has it helped my organization?

Initially, it meant we no longer needed to spend time manually checking our existing databases/servers which freed us up for other tasks. It also captures information that we wouldn't otherwise have.

What needs improvement?

In an older version of Foglight, we were not able to get any of our custom agents to work properly so that feature was not as much use as we had initially hoped and haven't tried using since. Being able to incorporate other bespoke… more»

Which solution did I use previously and why did I switch?

We chose this product over creating our own in-house monitoring procedures. It was recommended to us by several colleagues.

What other advice do I have?

In its basic configuration Foglight is relatively easy to install and use and will make supporting a large number of servers/databases much less time consuming. It can be further customised to your own needs.
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Vendor
PeopleSoft Administrator at a K-12 educational company or school with 1,001-5,000 employees
Dec 01 2015

What is most valuable?

In Foglight we like the ability to log-on and review the history, as well as receive notifications when certain monitored agents notice issues.

How has it helped my organization?

We have been better able to respond to issues before they become a big issue.

What needs improvement?

The upgrade process could use some fine tuning. I have done an upgrade of the system as well as added\updated agents, and sometimes that process is a bit cumbersome, and does not go as planned. The… more»

What's my experience with pricing, setup cost, and licensing?

Our initial setup cost was the licensing\implementation\knowledge transfer\hardware gear. Unsure about the final setup cost. The day to day cost of using this product is minimal. Once the system is up… more»

What other advice do I have?

I would recommend having an expert do the initial installation and then do a thorough knowledge transfer (shadowing them is also a good idea).

Which other solutions did I evaluate?

We did evaluate other options. One option that was evaluated was BMC.
Vendor
Application Support Analyst with 501-1,000 employees
Jun 22 2014

What do you think of Quest Foglight for APM [EOL] ?

Valuable Features

2 years Foglight Transaction Recorder Transaction Response Time Foglight Management Server

Improvements to My Organization

We are able to capture the real time user experience of our solutions and we have an understanding of overall performance.

Use of Solution

2 years

Deployment Issues

We didn't have any issues with deployment.

Stability Issues

We had stability issues for FTR. The player used to get hung while running the robot scripts.

Scalability Issues

We didn't have any issues with scalability.

Customer Service and Technical Support

Customer Service: GoodTechnical Support: Very Good

Implementation Team

I think we implemented using a vendor team.
Isaac Earl
Real User
Software Engineer III at a tech services company with 501-1,000 employees
Jun 13 2014

What is most valuable?

The ability to make any number of amazing dashboards in the Foglight Management Server is probably the most useful feature for me. This is really enhanced when you add the data from some of the other… more»

How has it helped my organization?

I can give several examples of how this product improved how the organization functions.

What needs improvement?

When we first turned on Foglight for the first time, it was like a fire hose. It was difficult to tell which alerts were important and what was not. It took several weeks to sort through all the… more»

Which solution did I use previously and why did I switch?

Nagios, CA APM, HP SiteScope, PeopleSoft Performance Monitor and many more. We had a very large organization with different departments using different products. Many other tools are capable, but IMO… more»

What other advice do I have?

If you are just starting out, get a Foglight management server and install the agents. After seeing what that alone can do for you, then branch out to the other products especially FxM and FxV.

Which other solutions did I evaluate?

Yes, HP’s various products (I say various because they have a lot of overlapping tech in this area), CA APM and other tools, and various other products. In my honest opinion Dell’s offerings (formerly… more»

What is Quest Foglight for APM [EOL] ?

Manage your application infrastructure by monitoring the IT components that affect application performance.
Also known as
Foglight, Dell Foglight
Quest Foglight for APM [EOL] customers
Anji Automotive Logistics, Unimat, Priceline.com
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