Silk Test Reviews

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Malli Bharathi M
Real User
IT Service Delivery Manager Testing and RPA at a transportation company with 1,001-5,000 employees
May 16 2019

What is most valuable?

The most valuable feature is the recording capability, which is something that the business users can start learning and using in a day. The technical people are not… more»

How has it helped my organization?

The major thing it has helped with is to reduce the workload on testing activities. This was the major reason for going with Silk Test. The people are happy using it and… more»

What needs improvement?

The product has a lot of features, but many of the clients do not know how it can improve their productivity. Information on how these features can be used would be… more»

What's my experience with pricing, setup cost, and licensing?

Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details.

If you previously used a different solution, which one did you use and why did you switch?

We had been using Panaya four to five years ago, and we want to bring that back since our business users are comfortable with it. I have used SAP TAO previously but that… more»

What other advice do I have?

I would definitely recommend implementing this solution but make sure to get the necessary authorization. Ask about the service assistant and check with the other users as… more»

Which other solutions did I evaluate?

Before choosing this solution there were a few other products that were evaluated. Some of these were Worksoft Certify and SAP TOA. The latter was evaluated for a second… more»
Mihai Sarlea
Real User
QA Engineer at a tech services company with 201-500 employees
Sep 25 2017

What is most valuable?

The OCR recognition is great, way over Sikulix or Robot Framework. I also like the fact that the integration with IE works great. The KDT implementation seems to be pretty… more»

How has it helped my organization?

No, I can't, since we've not implemented this for anything but that evaluation task / proof of concept.

What needs improvement?

* Implementing integration with IntelliJ IDEA, since it's a way better IDE compared to Eclipse, in my opinion. * Implementing a better integration with Git. It was… more»

What's my experience with pricing, setup cost, and licensing?

I don't know, we used an evaluation version. It would be a good option for a project that required desktop automation, maybe my first option, over QTP / UFT.

If you previously used a different solution, which one did you use and why did you switch?

Yes, we've used Maven / Gradle frameworks with Selenium + Java with TestNG/ReportNG, Cucumber, JBehave, Serenity BDD, and we've run these frameworks through… more»

What other advice do I have?

Don't be afraid to try it since it's an extremely powerful tool, but be patient and call the tech help desk for support. Also, post your findings online for others to help… more»

Which other solutions did I evaluate?

This project specifically required Silk Test, so there was no prior evaluation from our side.

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What is Silk Test?

SilkTest is robust and portable test automation for web, native, and enterprise software applications. Silk Test's portability enables users to test applications more effectively with lower complexity and cost in comparison to other functional testing tools on the market. Silk Test's role based testing enables business stakeholders, QA engineers, and developers to contribute to the whole automation testing process, which drives collaboration and increases the effectiveness of software testing.
Also known as
Segue, SilkTest, Micro Focus Silk Test, Silk Performer
Silk Test customers
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
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