Tidal Automation Pros and Cons

Tidal Automation Pros

Reviewer957656
Tidal Administrator at a retailer with 5,001-10,000 employees
The feature that I find to be valuable, as I'm working with other folks, is the ability to cross-schedule across platforms, and the flexibility that comes with that.
From a management standpoint, when using the solution for cross-platform, cross-application workloads, I've never had a problem with the application. It's very interactive, especially with the different security levels that they offer.
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EmmetWagle
Sr System Engineer at a financial services firm with 5,001-10,000 employees
The first, big thing that we got out of using Tidal Workload Automation was having a centralized view of the status of all of our batch processes across all these systems... We can look into the schedule at any given time and see if things are running on track or if they are falling behind. We can also see if something failed.
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LeeAnn McLennan
Application Engineer at Columbia Sportswear
Thinking of all the people involved in checking jobs on a daily basis, manually running jobs or auditing them through standalone tools, and trying to connect them. We have saved hundreds of hours weekly, which is substantial.
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Learn what your peers think about Tidal Automation. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
419,052 professionals have used our research since 2012.
JonFredrickson
JDE Manager at Oshkosh
The solution also enables admins and users to see the information relevant to them. They're able to actually run jobs that they weren't necessarily able to run before. They can see the output and they can be notified when there are issues and resolve those issues before they cause more issues.
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JasonJavitz
Tidal Administrator at a financial services firm with 1,001-5,000 employees
For us, the calendaring system is very robust. Some of the teams have very specific requests for when they need jobs to run. That's been really valuable, because a lot of times, when people run scripts, if they run on a holiday, they're going to fail... A couple of times a month it probably saves us work and the necessity of logging in from home and checking to make sure everything's okay.
Especially in the newer versions of Tidal, the segmentation of user permissions enables us to give people operator permissions for their jobs, to rerun jobs, but view-only for other groups' jobs. We're able to keep people from hurting themselves or other groups accidentally. The permissioning is really good.
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reviewer1275663
Team Lead at a manufacturing company with 10,001+ employees
We wouldn't be able to do many of the complex scheduling that we do today without it. For us, it is a mission-critical app. Because if it doesn't work or has a problem, then SAP doesn't function. It is that critical. So, it's an essential tool for us to manage and run SAP jobs.
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AndrewGriffin
Lead Control Analyst at Central States Funds
One of the most useful features is being able to set up a schedule and create dependencies. The calendar can kick off processes at certain times, based on dependencies that you specify, like time, or whether another process has finished. Dependencies are the most useful thing.
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reviewer1283868
Production Control Analyst at a healthcare company with 1,001-5,000 employees
We had a number of different schedulers in this organization and we've been porting everything that was running out of these other, unrelated schedulers into this scheduler. That has afforded us the ability to set up direct dependencies between processes that couldn't talk to one another before. Over the 15 years, we've definitely gained a lot from that. What had been manual controls have become automated controls...
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DavidCorbishley
Senior Consultant at Corbishley Consulting
It saves times due to automation. With some files, we do hundreds a day for a particular vendor. This would be hard to do manually. Also, the speed at which we can do this is excellent.
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reviewer1271571
Sr. Platform Engineer at a software R&D company with 10,001+ employees
The job dependency is something that you cannot have in a regular, simple cron job or simple scheduler dependency. The event-driven jobs are core for us, as we really need that. Therefore, we really need Tidal with its ability to run thousands of jobs per day.
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Tidal Automation Cons

Reviewer957656
Tidal Administrator at a retailer with 5,001-10,000 employees
For the most part, the drill-down and the logging are really good. But if we take an Informatica job, for example: We have the ability, and the operators have the ability, to actually drill down and see, at a session level, where the failure is. There is, unfortunately, no way to extract that into an actual output email or failure email. It's not that that information is not available, but extracting it into an email would be a nice-to-have.
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EmmetWagle
Sr System Engineer at a financial services firm with 5,001-10,000 employees
Their software installation and update process could use some improvements. I'm pretty sure they're working on that, but that's definitely an area where it could be streamlined a lot. There's still a lot of manual work that you have to do with the schedule when you deploy masters or do the agents.
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LeeAnn McLennan
Application Engineer at Columbia Sportswear
I'm still hoping with Explorer to be able to see end-to-end job streams. That's not really something that's easy to see today in the web client. However, I haven't worked with Explorer yet. One of the things that we have found frustrating is not being able to see an end-to-end job stream across multiple applications within Tidal. We use jobs for that right now, but I have high hopes that we'll be able to see that in Explorer.
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Learn what your peers think about Tidal Automation. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
419,052 professionals have used our research since 2012.
JonFredrickson
JDE Manager at Oshkosh
One thing I would like to see is better training on both how to set up and support the product as well as on how to make use of the product, especially regarding the scripting that is available.
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JasonJavitz
Tidal Administrator at a financial services firm with 1,001-5,000 employees
I don't know if Tidal wants to get into the business of monitoring long-running jobs, but that could be a feature for the future: a job launching and monitoring tool. Using Tidal for monitoring doesn't seem like a good fit, but if they could offer something that did that as an add-on or include it, it might be helpful.
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reviewer1275663
Team Lead at a manufacturing company with 10,001+ employees
One of the weaknesses of the product is, when something happens, it's difficult to find out the root cause. There are a lot of logs you can take a look at in Tidal. Sometimes, they are useful, but other times, they're not. That is mostly relegated to the administrative team. Users for the most part don't see that and don't know anything about that. They just know they have a problem, then it's up to the administrative team to see what happened and figure out the problem.
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AndrewGriffin
Lead Control Analyst at Central States Funds
We've had some quirky stuff happen on an occasional basis where a job does not take off. For example, a job we expected to be finished by 3:00 a.m. is sitting there and not executing when we come in in the morning. We have to go all the way back to the dependencies and then we can see that one of the dependencies has become unscheduled, for some reason. No changes were made to the schedule but this prerequisite job has, all of a sudden, become unscheduled. I have brought this up with Tidal's support but they have never had an answer for it.
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reviewer1283868
Production Control Analyst at a healthcare company with 1,001-5,000 employees
From an administrative point of view, I wouldn't give really high marks to the solution. I actually entertained getting the JAWS application at one point. One of the shortcomings with the scheduler is the reporting capabilities. At least at the time, JAWS was the best that they had for a third-party integration. I think they've got things in the pipeline to help alleviate that gap.
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DavidCorbishley
Senior Consultant at Corbishley Consulting
I would like more involvement with the cloud.
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reviewer1271571
Sr. Platform Engineer at a software R&D company with 10,001+ employees
It takes a lot of time to learn the product. I have admins and developers who are working on the products for the last three to four years and still don't know all the functionalities. Tidal has really great things about it, but people are focused on their day-to-day job and the solution is not intuitive.
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Learn what your peers think about Tidal Automation. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
419,052 professionals have used our research since 2012.