Zenoss Service Dynamics Archived Reviews (More than two years old)

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PankajSoni
Consultant
Sr. Consultant at a tech services company with 10,001+ employees
Sep 12 2017

What do you think of Zenoss Service Dynamics?

What is most valuable?

Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features.

What needs improvement?

Now it is stable, but they should design threshold parameters in percentage instead of raw values.

For how long have I used the solution?

Two years.

What do I think about the stability of the solution?

Yes.

What do I think about the scalability of the solution?

No issues in tools.

How are customer service and technical support?

Zenoss support is good.

Which solution did I use previously and why did I switch?

It is fully dependent on costing and customer and architect.

How was the initial setup?

It is straightforward.

What's my experience with pricing, setup cost, and licensing?

It depends on the…
ShaneScott
Real User
CTO, Partner at a tech company with 51-200 employees
Sep 22 2016

What is most valuable?

* Very scalable * Very customizable

How has it helped my organization?

* Deep integration * Automation of processes via customizations

What needs improvement?

* Simplified installation * Improved consistency of monitoring templates

What's my experience with pricing, setup cost, and licensing?

Paid annually for Zenoss ZSD, this solution is expensive at low-volume rates; Zenoss Core is free and meets most low-volume customer needs.

What other advice do I have?

Carefully choose between Zenoss Core (OSS/free) and Zenoss ZSD; Core will meet most customers’ uses very well.

Which other solutions did I evaluate?

We regularly evaluate new solutions since we're an implementer in this space. Zenoss is more complex than LogicMonitor, but scalable and hugely customizable.

What is Zenoss Service Dynamics?

Zenoss Service Dynamics (ZSD) is a hybrid IT monitoring platform that allows enterprise companies to monitor everything, including compute, storage, network, converged infrastructure, applications and unified communications systems. Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to today's constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.

Zenoss Service Dynamics customers

2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation

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