User Assessments By Topic About ZIF
What is ZIF?
An efficient service desk keeps people, processes and technology in sync for operational efficiency. Evolving your service desk into a New-Age digital service desk has become a mandate for the modern digital enterprise. Zero Incident Framework TM focuses on the end-user experience rather than traditional SLAs to evaluate service desk performance. A Digital Service Desk captures user experience and provides insights to help improve it.
Also known asZero Incident Framework, ZIF.AI