Zoom Other Advice

AlexandruCioruta - PeerSpot reviewer
Senior manager at Ernst & Young

The solution's security features are effective in protecting our meetings. I would recommend the solution to other users because it is stable, reliable, and easy to use. The solution's user interface is user-friendly and intuitive.

Overall, I rate the solution a nine out of ten.

View full review »
AV
Global Account Manager at a insurance company with 10,001+ employees

Teams is great because it works well with Microsoft. Webex feels old and outdated compared to newer tools like Slack. It's like it's stuck in the past and doesn't have much of a future. Teams is robust and rock solid because of Microsoft. It's extremely well integrated with everything, and you feel secure using it.

Webex's user interface is not up to par, and it lacks the modern features you find in tools like Slack. While they may add a few functions here and there, Webex doesn't seem to have much of a future compared to Teams or other more advanced tools.

If I were to rank them, Webex would be at the bottom. I'm not impressed with Google Meet either. Then it's Zoom, followed by Huddle and Teams. Teams is at the top because it's robust and integrates well with many things. Huddle is catching up fast and is close behind Teams, in my opinion.

I rate the overall product a six out of ten. 

View full review »
PradeepKumar25 - PeerSpot reviewer
Associate Manager at Tech Mahindra Limited

It would be better if people started with Webex. If we need to do more than 10 to 15 webinars a month, we can choose Zoom. If we have fewer events and one or two webinars in a month, we can choose GoToWebinar or other tools like RingCentral. Zoom is better for the internal purposes of a company. Webex or other platforms are better suited for external clients. Overall, I rate the product a nine out of ten.

View full review »
Buyer's Guide
Zoom
March 2024
Learn what your peers think about Zoom. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.
AL
Founder at SMPLX

To others, I would say that it is a great platform to be able to meet other people. It's a great way of communication, and we're able to get instant results. Also, it's great for the conference solution. You can share data. So, I would definitely recommend it to others for sure.

I honestly love the solution owing to how I can share my meetings and my screens. There is even a game feature we use, and it is helpful since my family is spread across the world. So I just love how we, like, really made it easier for me for people everywhere.

Overall, I rate the solution a ten out of ten.

View full review »
DR
Commercial Territory Manager at NetApp

I would rate this solution a nine out of ten.

View full review »
OğuzKalaycı - PeerSpot reviewer
System engineer at Yaşar Holding

I will recommend the product to others. The tool is very useful for daily meetings. It is a very good product. Overall, I rate the product a nine out of ten.

View full review »
MC
Co-fundador CEO/CTO at XANDOR Automotive

I rate Zoom nine out of 10. I say nine because all products have room for improvement. For instance, it would be a great idea if Zoom could provide APIs and a way to embed their products in third-party applications. Let's say I'm working in BPM or RPA tool and need to ask a question, so can I call someone, see their face, and have a little conversation without leaving the app. That would enhance the experience of using the BPM or RPA tool because you wouldn't have to leave your environment to collaborate with some others immediately. Zoom could be more like WhatsApp, where you can chat about something and get the answer from someone else. You can see all the conversations and search them. But you never see the same integration with a tool like Zoom, Skype, or any other tools in the market. And that would be terrific because it increases and enhances collaboration between people.

And right now, because of the pandemic, we don't know when we'll be working together again at the same office. In some jobs, that could be indefinite. There's going to be a mix of people who like working from home or at the office, and they're going to need to interact, so you need a way for people to talk face to face. You need to see each other and feel a sense that you are close to that person. Even though you're not right there in front of the person, at least you have the chance to see them, not just some words written down in an instant messaging system.

View full review »
Camilo Da Silva - PeerSpot reviewer
CEO at Negócios online

I recommend this product to all entrepreneurs. It will make your company and business much more scalable and organized.

View full review »
Marcelo Sena - PeerSpot reviewer
Business and Solutions Development Manager at a comms service provider with 201-500 employees

I'm just a customer and end-user.

We tend to use the latest version of the solution.

I would recommend the solution. I'd advise users to try it out. It's very good.

I would rate the solution at a nine out of ten.

View full review »
CO
Senior Network Associate at AMCON, Inc.

Most of the meetings we have in our environment are via Zoom. It works well in terms of the number of users who can join. We are using a subscription-based licensed copy. With Zoom, our meetings are easily conducted and managed. There's been an improvement in Zoom's video quality. Zoom's screen-sharing and presentation capabilities are good.

Zoom's security features are effective in protecting our meetings because it has settings that allow you to admit only those you have invited for the meeting. Nobody can barge into your meeting without your permission. I would recommend Zoom to other users.

Overall, I rate the solution a nine out of ten.

View full review »
Leslie Mavonyani - PeerSpot reviewer
Head of technical and projects at BI Dynamics Pty Ltd

Zoom is a product that offers users convenience, so you won't be left out of any meetings, especially when others need or prefer to hold meetings on Zoom.

I rate the overall solution an eight out of ten.

View full review »
AS
Senior Executive at a computer software company with 10,001+ employees

I'm just a customer and an end-user.

I'd rate the solution at a nine out of ten. I'm happy with its capabilities. 

View full review »
AW
Director at a consultancy with 1,001-5,000 employees

I work internationally. I have international contacts in Germany, Switzerland, and the Netherlands. It's a normal tool I use. I use it two times a month. If we have good communication around it and good preparation, the tool is quite good to use. I have technical experience. I have worked in many environments, so I do not hesitate to try and figure it out. Overall, I rate the product a seven out of ten.

View full review »
RA
Assistant Investment Manager at Al Ashram Investments

I think Zoom is a great tool.

I recommend Zoom to others because I found it very easy to use, especially for old people unfamiliar with technology. With Zoom, you just send the link and the invite to allow a person to join a meeting easily.

I rate the overall solution a nine out of ten.

View full review »
PK
System Support Executive at VF Corporation

I rate Zoom eight out of 10. If you're planning to use Zoom, you should pay attention to the version your users are working on. Sometimes a lower version is better, so it will work with all users. The lowest version should be compatible with most machines. When you're working with people that have older computers, they might not be able to connect. You need a version that is compatible with everyone's device. 

View full review »
Saurabh Bhansali - PeerSpot reviewer
Head of IT at Venus Jewel

I haven’t faced any issues with the tool. We are familiar with Zoom. I do not have much idea about other products. Overall, I rate the product an eight out of ten.

View full review »
OP
Team Leader at Elbit Systems Ltd

I recommend the solution to those planning to use it.

I rate the overall solution an eight out of ten.

View full review »
KG
Managing Director at ITS Technology Solution Pvt. Ltd.

Zoom is a cloud-based solution. We're using the latest edition of this solution.

We have 10 users of this platform in our company, but we're not planning to increase the number of users. It's enough.

I do the deployment and maintenance of this solution myself. I don't need a technical team to do it.

I can recommend Zoom to other people who may want to start using it.

I'm giving Zoom a rating of nine out of ten.

View full review »
PK
Owner at Thought Leaders Management Consulting

I would recommend this solution to others. 

They need to remove the Chinese stigma attached to the solution and then it would be better in the market for sales.

If a customer comes to me and asks if Zoom is a good solution I highly recommend it.

I rate Zoom a nine out of ten.

View full review »
MS
President/CDS at Comcast Business

I would rate this solution a seven out of ten.

View full review »
Ian Wilkie - PeerSpot reviewer
Voice Design at BT - British Telecom

I use Zoom occasionally for personal reasons, especially for the charity work I do as a director. My company is a large enterprise. I rate it a seven out of ten. Teams is simpler to use because of its integration with Office 365. From a company perspective, that's a big advantage. I like Zoom, but I haven't used it extensively. If there's a new release tomorrow, I'd hope for additional features or improvements to improve it. You need to invest in a good headset to use it.

View full review »
VN
Pre - Sales Consultant at Tata Consultancy

Due to its whiteboard features, I recommend Zoom for remote working. I rate it a nine out of ten. 

View full review »
VM
Associate Software Development Engineer at Publicis Sapient

I rate Zoom a 10 out of 10. I would recommend Zoom to others. I know a lot of people who use Zoom for personal purposes, and a lot of schools and universities have been using Zoom for virtual classes. 

View full review »
TB
Public Sector Cloud Services Account Manager at a manufacturing company with 10,001+ employees

I rate Zoom nine out of 10. 

View full review »
DO
Senior Manager-Collaboration (Presales) at syndrometech

I rate Zoom nine out of 10. It always works, and they try to appeal to what the user wants. They added features like background music for those people who use Zoom for online church services. They try to make the solution more useful for the user. For example, I tried to sell WebEx to a church, but I also gave them Zoom for a trial. They were impressed with that because that was the feature they were looking for. Zoom got most of these churches globally because of one feature.

It all depends on what the customer needs. Some people come along and say, "I want Zoom" just because they've heard of Zoom. However, it might not be a good fit when I tell them about the features. I speak to the customer, understand the requirements, and recommend they try this or that. Some people don't even need Zoom, but they ask for it. 

View full review »
Roni Wijaya - PeerSpot reviewer
Vice President of It Operations at Artajasa Pembayaran Elektronis

My advice to anybody who is considering this solution is to try the basic version for free. I highly recommend it.

I would rate this solution a nine out of ten.

View full review »
OH
Owner, Editor-In-Chief at planetill.com

I rate Zoom seven out of 10. Again, I would say seven because of ease of use, how widely available it is, and how easy it is to adapt. But I don't know how well it can work at the large enterprise level. For our normal usage, I think it's solid.

At the same time, I wouldn't present via Zoom unless I had an experienced presenter. You have to keep the audience's attention or use Webex so the presentation is onscreen. When using Teams or Webex, you're sharing screens, so it's a direct kind of thing. In Zoom, you have a camera, and you're presenting. In my experience, it's not a direct-to-screen presentation. It's more of the audience watching you present from a screen. So that requires a little bit more attention. If you're having a town hall or something along those lines, I would say Zoom is the way to go. On the other hand, if you're trying to do something that involves specifications and very minute details, use Teams or Webex.

View full review »
Ahmad Hida - PeerSpot reviewer
Application and BI manager at Ithmaar-solutions

Overall, I would rate Zoom as a ten out of ten. It is reliable, stable, and performs well. I would recommend it to others.

View full review »
Md. Al Imran Chowdhury - PeerSpot reviewer
Cyber Security Analyst at Link3 Technologies

In terms of reliability, I haven't heard about any recommendations from the clients who use the tool. I think it is better for a regular user of Zoom to speak about the product since only such a person can provide more details regarding whether the tool is good or bad. If you want to know about Zoom from my perspective, I think that I can't give you much information related to the solution.

When I join Zoom meetings, especially the external ones, I feel that the video quality is okay. I rate the tool's video quality a seven and a half out of ten when compared to Webex.

Though I haven't thought about the sound quality offered by Zoom, I feel it is okay.

During multiple conference calls, Zoom, Microsoft Teams, and Webex post different limitations in terms of screen sharing and presentation capabilities.

I would recommend that instead of Zoom, others can also use Webex and Microsoft Teams.

I know that nowadays, Zoom is securing their communication in the area of conferencing, specifically video conferencing.

Others can use Zoom if they want to use it.

I rate the tool a seven and a half out of ten.

View full review »
MakhosonkeMatshoba - PeerSpot reviewer
ESM Specialist at LetsCloudIT

I would recommend Zoom to others.

I rate Zoom a nine out of ten.

View full review »
Jaison V - PeerSpot reviewer
Assistant Manager at DP World

If the time comes, I would recommend this solution to others who are interested in using it.

I would rate Zoom an eight out of ten.

View full review »
AB
Senior Manager at RP Sanjiv Goenka Group

As a cloud-based solution, we are always on the latest version. 

I'd rate the product at a seven out of ten. 

I would recommend the solution to other users and organizations. 

View full review »
RW
Network & Cyber Security Specialist at HKICL

Speaking about Zoom's impact on our company's team collaboration, I would say that my organization has been holding live meetings rather than virtual meetings. The product is helpful for holding huge meetings with people from different locations. The tool offered flexibility with the meetings.

The breakout room feature hasn't had an impact on our company's meeting experience.

My company doesn't have to maintain the product.

My company has not integrated Zoom with other platforms or tools.

I would suggest others consider their organizations network traffic requirements and bandwidth offered before installing Zoom to avoid stability issues.

I recommend the product to others.

I rate the overall tool a seven out of ten.

View full review »
AS
Technical Project Manager at a tech vendor with 5,001-10,000 employees

I would recommend this solution to others.

I rate Zoom an eight out of ten.

View full review »
PR
lecture at Poltekkes jakarta 2

Overall, this is a good product and I recommend it.

I would rate this solution a ten out of ten.

View full review »
MK
Managing Partner & Founder at Dabahn

We're customers and end-users. We don't have a partnership with Zoom.

We are using the most up-to-date version of the solution. 

I'd rate the solution at a nine out of ten. It works well for us and we never have any issues. There are no complaints. 

View full review »
SN
CEO & Founder at Flexera Global

I believe we deploy the solution on the cloud. 

Half of our organization makes use of Microsoft Teams and the rest use Zoom. 

I rate Zoom as a seven out of ten. 

View full review »
AK
Specialist at CSS Corp

I would rate this solution a nine out of ten.

View full review »
Chandana Wijeratne - PeerSpot reviewer
Director at Kingslake Eng.Systems (Pvt) Limited

Zoom has adapted to our organization's security and privacy needs.

Overall, I rate the solution a seven out of ten.

View full review »
OA
Manager IT Affiliate Delivery and Service Management at a manufacturing company with 10,001+ employees

I don't use Zoom on a daily basis but in general, I'm satisfied with it. This is a product that I recommend, although I'm using it casually and as such, I don't have high expectations.

I would rate this solution a nine out of ten.

View full review »
NeilMckie - PeerSpot reviewer
Head of IT at William Cook Holdings Limited

The solution is cloud-based, meaning we are always on the latest solution. 

I am satisfied with the solution overall.

I'd rate the solution at a solid eight out of ten.

I'm not sure if I would recommend Zoom to others. I'd likely recommend Microsoft Zoom instead.

View full review »
SM
VMware Senior Client Solutions Architect at a computer software company with 10,001+ employees

The additions I have suggested are to make an already amazing platform even better. My utilization of Zoom is better than everybody else in my organization as far as how many features are being used. I do training, teachings, and client-facing workshops and I have a lightboard integrated with Zoom, I use it extensively.

I rate Zoom a ten out of ten.

View full review »
AI
Head of IT department at Monetars

The platform provides the easiest way to install or sign up the account. We can then schedule the meeting with an agenda and send an invite email to the attendees. It is a reliable product and offers enough services for our business requirements in terms of productivity.

I advise others to purchase Zoom’s license for unlimited meeting durations. The free version is enough for us, particularly for a spam-free environment with limited internal or external collaborations.

I rate it a ten out of ten.

View full review »
AmilaDantanarayana - PeerSpot reviewer
Presales manager at Mitra Innovation

The solution is deployed on the cloud in our organization. I would recommend Zoom to other users. You should check out the capabilities and features because there are different options when you subscribe to Zoom. You should check things like the limitation on how many people can log in at a time and breakout sessions before subscribing to ensure that the solution fits your needs.

Overall, I rate the solution a six out of ten.

View full review »
WK
Senior Director at a manufacturing company with 5,001-10,000 employees

I rate Zoom an eight out of ten.

View full review »
RA
Independent Peoplesoft Consultant at Asoft Management Consulting Inc

Zoom is widely used and it has been better than other solutions, such as Skype.

I rate Zoom an eight out of ten.

View full review »
NY
Senior Research Associate at LearningMate

Depending on the company budget, this would be a great solution to use. It's user-friendly and the video quality is very good. The bandwidth it requires is good, and you can continue with your meetings without any issues.

Compared to other products on the market, this is a very good solution. There are very few options available that have a good interface that is easy to use and understand with good video calling.

I would rate this solution a nine out of ten.

View full review »
IS
Integration Architect at Keystone Consulting

Overall, I rate the solution an eight out of ten.

View full review »
ManishBhandari - PeerSpot reviewer
Presales Technical Specialist at Redington India Limited

I would rate this solution a nine out of ten. 

View full review »
XY
GIS Scientist at MIT

I'd rate the solution at an eight out of ten. It's very useful for conferencing and works well, however, there's always room for improvement.

I'm just a customer and an end-user.

View full review »
SG
Engineering manager at Solcomp Technologies

I would suggest those who might be interested in Zoom try out the demonstrations version. The solution is easy to use.

I rate Zoom a ten out of ten.

View full review »
JJ
RPA Operations Manager at a consultancy with 51-200 employees

I would rate this solution a 10 out of 10. 

View full review »
HammadRaza - PeerSpot reviewer
Lecturer in Computer Science at National College Of Business Administration & Economics

I rate Zoom an eight out of ten.

View full review »
YT
Senior Manager, IAM (Des317) at Inspira Enterprise

I recommend Zoom to others and rate it an eight out of ten.

View full review »
Antonio Boj - PeerSpot reviewer
Network Solutions Architect at a healthcare company with 10,001+ employees

I rate Zoom nine out of 10. 

View full review »
SC
Sr. IT Business Analyst at Citigroup

I rate Zoom a ten out of ten.

View full review »
Sachindra S - PeerSpot reviewer
Senior Software Engineer at a tech services company with 10,001+ employees

I would recommend Zoom to anyone who is thinking about using it.

I would rate Zoom an eight out of ten.

View full review »
MC
Customer service manager at a computer software company with 10,001+ employees

We're using the solution as a customer. It's our main tool right now.

We are using the most recent version of the solution.

I'd advise people that the change in the process of your work will be impacted by how you plan things. For instance, there are easier ways, when you apply best practices, to make your life easier. There is a button, for example, in Outlook in which you can just insert all the information for the Zoom meeting without having to plug in a link. Or you can actually create a specific unique meeting ID and you will not have any worries if you are always using your personal meeting room, that you will overlap with people entering into the meeting that you don't want.

I would rate the solution at a nine out of ten.

View full review »
FO
Principal | CTO at IBE Global

I think that if your main focus is on communication between team members, especially with people working from home, this is a simple solution. We need to recognize that not everyone is an IT person and we're working with people at all levels in the company, whether they're in the field, the warehouses, or in fabrication. For all of them this is, quite honestly, more user-friendly than WebEx or Teams will ever be.

Based on our use cases, I rate this solution nine out of 10. 

View full review »
LP
Account Executive at a tech vendor with 51-200 employees

I worked for OpenText for 13 years.

In sales, I use what I am given to work with.

I would rate Zoom an eight out of ten.

View full review »
SS
President at SystemLink

I would rate Zoom a seven out of ten.

View full review »
RS
Strategy & Operations at Allstacks

We're just a customer. We don't have a professional relationship with Zoom.

In terms of advice for implementing the solution, I would probably just say make sure that new users go into the settings within their account and see what they have turned on and off. For instance, I just told my CEO and a couple of the other executives about the option to annotate because I assumed that they knew that was possible. They didn't. 

There's also the capability of using a whiteboard. There are a bunch of other really great features that are available as well that are not obvious at first. Users need to just go in through their account settings and click on everything and set the account up in ways that are convenient for them depending on what they're trying to accomplish. 

It's strange that the majority of the cool features are by default disabled, so users have to go in and become familiar with them on the back end. Everyone needs to take the time to make sure you really play around with it, or go to the help center and watch some videos, and read some of the articles to see what's available.

I'd rate the solution eight out of ten.

View full review »
Chaiwut Rateepoon - PeerSpot reviewer
Core Solution Delivery Manager at G-Able

I recommend stable, easy to use, and reliable. It has efficient security features as well. I rate it a nine out of ten.

View full review »
IG
Chief ICT Officer at Barbados Public Workers Cooperative Credit Union Ltd

I would rate the product a ten out of ten. We create Zoom links for meetings. You can access Zoom from mobile phones as well. It's a good tool that is easy to use. 

View full review »
Jaydeep Bose - PeerSpot reviewer
Associate Manager at Course5 Intelligence

We had a business relationship with Zoom, we were partners.

I would rate Zoom a seven out of ten.

View full review »
MR
Senior Solutions Engineer at a manufacturing company with 10,001+ employees

I rate Zoom nine out of 10.

View full review »
BP
CI Senior Consultant at a tech services company with 51-200 employees

I don't know what version I use is. It gets updated every time I use it, therefore, it is likely the latest version.

Zoom is the way to go. I haven't had any issues with it.

I would rate the solution at a ten out of ten. 

View full review »
RS
Owner at Sabath Supply Chain Consultants, Inc.

I think the main thing I would suggest is to get some kind of assurance that there won't be overload problems. I believe one of my clients has some kind of arrangement or package with them and we've never had a problem on any Zoom meeting with this client. 

I find that I can have more meetings and greater effect using Zoom. I've had many live meetings and conference calls over the years. It's difficult to connect with clients on a conference call. Zoom makes meetings as effective as a live meeting or close to it.

I'd rate this solution an eight out of 10. 

View full review »
AW
HD at a tech services company with 1,001-5,000 employees

The solution is fine for hosting webinars. Something generic like Zoom lacks functionality. Zoom events are okay, and its price is okay. We can't adjust some nice and trendy features like on other streaming platforms, where we can add commercials, run text on the screen, and switch the screens. I don't like that Zoom is a bit generic for such features. We will no longer use Zoom for the next big online event.

The solution is deployed on the cloud in our organization. The solution's video quality is not so good, and it can be better. When users have to record a pretty long call or conference, it can be split into two different files with different resolutions. The solution's screen-sharing and presentation capabilities are okay. Zoom is a must-have solution, and users have no choice but to use Zoom.

Overall, I rate the solution a seven out of ten.

View full review »
Henny Claessens - PeerSpot reviewer
SIG’s (Security & Authorizations, HCM, BI, Solution Manager, User Experience) at VNSG

It is a good product. I rate it a nine out of ten.

View full review »
Raphael Haroun  Ikyagh - PeerSpot reviewer
Network Administrator at Letshego

I would rate this solution 9 out of 10. 

I recommend this solution. It's very comfortable and easy to use.

View full review »
Thomas Köppner - PeerSpot reviewer
Solution Consultant at Apptio

We use the cloud version of Zoom. Users should really focus on the video conferences and webinar functionality. Zoom is not designed for chats, channels, or discussions.

Overall, I rate Zoom a nine out of ten.

View full review »
WK
Lan Specialist at a healthcare company with 201-500 employees

My advice to others wanting to implement this solution is to make sure the ports are open for access.

I rate Zoom a nine out of ten.

I rate Zoom a nine because it's easy to use and setup doesn't require someone with technical knowledge to run it. I guess the interface is pretty intuitive because we haven't had any calls from the users once we opened it up.

View full review »
AF
Portfolio Manager at a computer software company with 201-500 employees

I'm just an end-user.

I'd probably rate the solution at a seven and that is only due to the fact that we're a Microsoft shop, and we have a lot of Office 365. Our use of Teams is very integrated into the files that we create and store and access. Therefore, Zoom is not the most used product in our company.

View full review »
David-Henderson - PeerSpot reviewer
Cyber security consultant at ASSOCIATION FOR COMPUTING MACHINERY

Zoom was free and adopted by most organizations for business communication during the pandemic.

I rate it an eight out of ten.

View full review »
CV
Presales Consultant at a financial services firm with 10,001+ employees

I would rate Zoom a seven out of ten.

View full review »
OT
Sr. Category Buyer Technology at a manufacturing company with 10,001+ employees

I rate Zoom seven out of 10. 

View full review »
DR
Regional Territory Manager at a tech services company with 10,001+ employees

My advice for anybody who is considering Zoom is that it's okay to start small. However, if you plan to have a large installation and want reliability then Zoom is a good platform to use.

This is an awesome product and everybody is getting up to speed with it. The features that I have used are enough for me and I haven't had to request any changes. That said, I appreciate that there are things that need improvement.

I would rate this solution a nine out of ten.

View full review »
DB
Managing Consultant at Business and Technology Consulting, LLC

I am a customer and an end-user.

What my partner and I typically would do if we are in control of that is we use Zoom. We'll use Box for our repository of the artifacts, requirements, recordings, and so on. Box is also very, very easy to use. However, we find Teams clunky on both sides now. However, even though we prefer Zoom if a client prefers a different conference system, and they've got dozens of people inside that are married to that, well, we'll go with what they use.

We are on the latest version of Zoom. Zoom actually forces that. If you get a Zoom subscription, it pops up a patch or an update or whatever, and it's no big deal to click that and update.

What Zoom is, is it's a very convenient, easy to use, quick to set up, simple to learn tool. It works pretty effectively. 

However, people aren't using it so visually anymore as they used to. A lot of times it's really just a meetup where you're all on the same call, and people won't even post their videos too much anymore. Sometimes, if we're at a first-time meeting, we'll have our visual presence there, however, then we'll hide it away behind an avatar. People just aren't in need of that facial thing too much.

The main thing for me was just knowing who's scheduled for a call. Sometimes I don't know who's going to be on the call until I get on the call. There's a list there, however, you don't know who's accepted. We need a clear list. That would be an improvement.

Keeping it light is important. Everything is getting more and more like that. Even the system designs, major ERP systems, most of them when you log in, you feel like you're in a box. It feels boxy. That's the way Teams feels. It's got a structured menu architecture and so on, and frames around everything. The way things are going - and this is how Zoom is - it feels like you're in an open space. It doesn't feel like a box of things. It's an open flow. Keeping it that way is going to be important.

If you add more features, you have to keep it easy to find, easy to hide. Don't throw them on your whole menu. Don't throw everything at me. Just what I'm using is all I need. I'll give you another example of that. There's a system called CRM, Customer Relationship Management, such as Salesforce. Salesforce made a major strategic mistake. They built the thing that is a very complex functional solution. It's expensive due to the fact that it's so overbuilt. I don't know where Salesforce is at, however, I've got a lot of clients that I've run into that say, "Yeah, we put in Salesforce a few years ago and we're going to replace that now as too costly and we don't use it all."

They didn't do a very effective job of layering functionality so that you only see what you use, and make it simple, make it easy. Also, they didn't scale the pricing to what they're going to use. Salesforce is probably still pretty ubiquitous, however, it's probably going to get beat out by a bunch of these smaller, lighter, more open solutions. The challenge for Zoom would be to stay Zoom, and don't fix what isn't broken. It is a great tool. I really have very little, almost nothing but praise for Zoom. The only thing I'd say is that competitively, they're going to have to think about, well, what else does it have to be able to do?

In my opinion, it's going to be making the visual collaboration, not from people to people, and instead, the people to content, whether it's websites, systems, logins, spreadsheets, whatever, making that so easy to do that it's almost natural. We can more quickly say, "Oh, okay, let me pull that up."

Layer number one is, it ought to be as natural as sliding your fingers across the screen in some magical way to be able to show what you want to show. The next layer is going to have to have more social collaboration from inside and outside of the system.

I'd rate the solution at a nine out of ten so far. In comparison, I might rate Microsoft Teams at a six or so. 

View full review »
RA
Software engineering manager at a university with 1,001-5,000 employees

In the past, I served as an IT manager, but I was not involved in implementation in my previous cyber security role. I am just a user. 

We use the solution both for company and personal needs. 

We are talking about a company that numbered no more than ten people, consisting of engineers, architects, managers and administrators, so everyone in it was making use of the solution. 

I would recommend the solution to others. It's quite straightforward and easy to use.

I rate Zoom as an eight out of ten. 

View full review »
IH
Project Manager at a computer software company with 501-1,000 employees

Zoom works very well and is very stable. I enjoy the fact that it can be used with more than two people, and you can also chat with others during calls.

I would suggest using the solution because it works very well for video conferences.

I'd rate the solution a nine out of ten.

View full review »
CC
Head of Credit Risk Management at IFS Capital

If you are interested in a free version, you should go with Google Meet because there is no time limit.

I would rate this solution an eight out of ten.

View full review »
JM
Senior Client Executive at a computer software company with 10,001+ employees

I rate Zoom a seven out of ten.

View full review »
AB
Manager at a comms service provider with 1,001-5,000 employees

My advice for anybody who is considering Zoom is that it's a great tool, I don't have any complaints, and I recommend it.

I would rate this solution a nine out of ten.

View full review »
NB
Research Fellow at Insight 64

I do use Zoom, but again, just as an ordinary consumer. I don't have any experience with the high end or professional version.

Normally when I would use it, it would be because some associate or organization I was dealing with was using Zoom in order to reach out to people like me. I didn't even realize until a few months ago, that Zoom charged in order to get a version that was capable of handling more than a few users. I always wondered how they made money.

I'd rate the solution eight out of ten.

View full review »
LH
Founding Member at a tech services company with 1-10 employees

I would rate this solution an eight out of 10. 

View full review »
AH
System Analyst at OIC

My advice for anybody who is implementing this solution is to learn how to use it first, before hosting meetings. Otherwise, you will get hassled a lot from the users.

I would rate this solution a seven out of ten.

View full review »
AJ
Product Specialist at a tech services company with 10,001+ employees

We are more inclined to work with Microsoft Teams.

I rate Zoom an eight out of ten. 

View full review »
SV
Senior Oracle Analytics Cloud Consultant at a computer software company with 10,001+ employees

This is a good product and I definitely recommend it for others who are interested in using it.

I would rate this solution an eight out of ten.

View full review »
NM
Analyst at a manufacturing company with 1-10 employees

Take 10 to 20 minutes to get to know the platform or ask someone to just walk you through it once. It's very intuitive if you know anything about technology.

View full review »
CS
Virtual network solution Engineer at a tech vendor with 10,001+ employees

I'm a customer and an end-user.

I'm using the latest version of the product.

I use it on mobile and on my laptop.

I'd advise potential new users to compare the features of all the solutions that are actually in the market to see which would be the best fit for the company's purposes. It's a good idea, if it's possible, to run a POC to try and test all the features first. 

I'd rate the solution at a nine out of ten. It's a great solution, however, I'd really like to be able to share images via chat in Zoom.

View full review »
EA
Assistant Manager at a educational organization with 1,001-5,000 employees

I assume that the solution is cloud-based, although I cannot say for certain as I am just a user. 

The solution has so far been fine for me and has not presented too many issues. 

I do not know for certain how many users are using the solution in our organization, although I would estimate this figure to exceed 1,000, maybe reaching several thousand. I know there are at least a thousand. As we are a university, we have several thousand people, numbering more than 10,000 students, some of whom are making use of the solution. However, there are those who are not, so I cannot only guess at the number. At least a thousand seems reasonable. 

I would recommend the solution to others, although there is really no choice in its use, as this is done out of necessity. 

I rate Zoom between a six and seven out of ten. 

View full review »
AV
Solutions Architect at a tech vendor with 10,001+ employees

A friend of mine customized Zoom for one of his solutions. 

We are working with customers on multiple solutions, as we are part of a service provider company. We have the technology tools that our customers require.

Our Zoom use spans the entire organization. Mainly managers make use of it and sharing will be done with the team. We generally use Microsoft Teams for internal communication. 

I rate Zoom as an eight out of ten. 

View full review »
OV
OEM Medical & Defense Business Manager at a computer software company with 10,001+ employees

I'd rate the solution at an eight out of ten overall. I've mostly been happy with its capabilities. 

I would recommend the solution to other users or organizations. 

View full review »
JJ
Regional Councillor at a government with 1,001-5,000 employees

I would rate Zoom at a five on a scale of 10. I don't think it has all the integration. This is also because of security issues.

View full review »
SJ
Enterprise Engineer at Computech Limited

It's important to create an awareness of the product and its uses to customers because most customers over here don't understand what Zoom is. This is not only for meetings but for our technical support. It saves us so much time not having to travel great distances. 

It's straightforward and very easy to implement. It doesn't need any dedicated process to install or to configure. All you need is just an email account or a Facebook account and you're good to go.

I would rate this product a nine out of 10. 

View full review »
SH
Senior Systems Administrator - Microsoft & LINUX at TCS Pvt. Ltd.

If you have a large audience then you must go with the Zoom Video Conferencing Solution. With this solution, you will have good picture quality without any distortion, and you will enjoy multiple features at a very cheap price.

View full review »
CV
IT Consultant at a computer software company with 11-50 employees

I rate Zoom an eight out of ten.

View full review »
Craig Kona - PeerSpot reviewer
Chief Information Officer at SYNOVA CONSULTANCT

I would recommend this solution to others.

I rate Zoom a seven out of ten.

View full review »
Clara Chen - PeerSpot reviewer
First Vice President/ Private Banking Manager at Eastwest Bank

I rate Zoom a six out of ten.

View full review »
JK
Backend Infrastructure Manager at a pharma/biotech company with 1,001-5,000 employees

We have web-based access to the service.

I'm not sure which version of the solution I'm currently using. 

I would recommend the product to others. 

I'd rate the solution overall at an eight out of ten. It does what I need it to do.

View full review »
SB
Engineering Manager, R&D at a healthcare company with 10,001+ employees

I'm just a customer and an end-users.

I would rate the solution at a nine out of ten. I was pretty happy with its capabilities. I'd say that it's easy to use on any device and very simple in general. Therefore, I'd easily recommend it to others to try.

View full review »
MV
Account Systems Engineer at a computer software company with 10,001+ employees

I rate Zoom nine out of 10. Nothing is perfect, but it's a solid tool that works great most of the time. It does what it says it should do.

View full review »
WG
Technology Consultant at a computer software company with 10,001+ employees

I rate Zoom 10 out of 10. I would certainly recommend it to others. 

View full review »
AS
Global Procurement at a recruiting/HR firm with 1,001-5,000 employees

We're simply customers of the solution; we don't have a professional business relationship with Zoom.

We're using the latest version of the solution. 

I'm not exactly a technical person, so I am only speaking of my personal non-technical experience.

I'd rate the solution nine out of ten. It's been great to use so far.

View full review »
NL
Business Analyst at Highland Ventures Group LLC

I would rate Zoom at a nine on a scale of ten.

View full review »
PV
Consultant at Commercial Metals Company

My advice for anybody who is implementing this solution is that it can be used for non-critical information. However, due to active security concerns, at least in the short-term, meetings that contain critical or private information should be conducted on another platform.

In terms of how I would rate this product, I would score the quality of audio and video at about seven out of ten. Security-wise, however, I am worried about it.

Overall, I would rate this solution a seven out of ten.

View full review »
Graeme Trevayne - PeerSpot reviewer
Managing Consultant at Mencius

My advice for anybody who is considering Zoom is that it is ok for social use. It's easy to use and it supports a lot of users. It is easy to set up as a free service.

I would rate this solution an eight out of ten.

View full review »
WaleedKhan - PeerSpot reviewer
IT manager at ARAR Innovations

The product's screen-sharing capabilities are perfect.

I feel like the product is quite user-friendly and offers multiple versions, and I feel the paid version is perfect. The multiple features in the product are very helpful for businesses.

The product's security features are good.

I rate the tool an eight out of ten.

View full review »
Priya Desai - PeerSpot reviewer
Principal Consultant - HCM at Oracle

Zoom functions pretty well, and I would rate it at nine on a scale from one to ten.

View full review »
ShmulikDavar - PeerSpot reviewer
Member Of The Board Of Advisors at Medint

I would rate this solution an eight out of ten.

View full review »
KR
Senior Executive at a leisure / travel company with 201-500 employees

I'd rate the solution at an eight out of ten. Overall, I am satisfied with the capabilities of the product.

I would recommend the solution to other users. 

View full review »
NB
Software Architect at AIOPS group

I would recommend this solution to others, there are free accounts that make it useful for anyone.

I rate Zoom a nine out of ten.

View full review »
UF
System support engineer at a financial services firm with 1,001-5,000 employees

As a cloud-based solution, I'm always on the latest version. I cannot speak to the exact version number I'm using right now. 

I'd recommend the solution to other users and organizations. We are happy with its capabilities. I'd rate it at a perfect ten out of ten.

View full review »
DG
Sr.Manager at a energy/utilities company with 10,001+ employees

I rate Zoom eight out 10. I would definitely recommend it 

View full review »
HH
Visiting lecturer at a university with 51-200 employees

I'm using Zoom on occasion. It depends on what the person I will have a conference with wants to use. I am flexible. I use various solutions. I pick the one that is better for the other side.

I tend to use the most up-to-date version of the solution.

I'd advise users to use the solution as it's a good product. In the beginning, it scared me off because as there were a lot of rumors about privacy. For a few months, I didn't use it until I knew that they had fixed that problem. Now security is fine.

I'd rate the solution at a seven out of ten.

View full review »
HS
Cloud & Virtualization Solutions Manager at a comms service provider with 10,001+ employees

I would recommend Zoom depending on the circumstances of the customers, such as their current subscription and so on. For example, if you have a Microsoft subscription, then why not use Teams? 

I would rate Zoom an eight out of 10.

View full review »
HI
Service Delivery Lead at a insurance company with 10,001+ employees

I would recommend this solution to others.

I rate Zoom an eight out of ten.

View full review »
PS
Network Security, Information Security at University of Central Missouri

I'd rate the solution eight out of ten.

I'm just a Zoom user. I'm a student and I've been using it for my classes at University.

View full review »
WW
Research Assistant at a university with 5,001-10,000 employees

It's hard to give Zoom a specific reliability rating because it can vary depending on factors like internet issues or technical glitches. Sometimes, updates occur, which can cause delays when joining meetings. 

I use the tool's desktop version. I rate it an eight out of ten. 

View full review »
OR
Student at a university with 1,001-5,000 employees

Zoom is a very good tool as long as you have a good connection.

I rate Zoom a nine out of ten.

View full review »
MV
Systems Engineer at a computer software company with 11-50 employees

I find Zoom easier to use and easier to troubleshoot than Microsoft Teams so I would recommend it. 

I rate Zoom eight out of 10. 

View full review »
FI
Solution Architect & Presales Lead at a tech services company with 10,001+ employees

I'm just an end-user.

We are using the latest version of the solution. It's cloud-based and therefore always updated.

I'd recommend the solution to others.

I would rate the solution at a nine out of ten.

View full review »
TR
Director at a tech services company with 201-500 employees

My brother is a big fan of Linux, and I got him to use a Zoom version that was built for Linux. 

One thing to keep in mind is that Zoom costs money and if somebody already has a Microsoft Teams account, the only reason for them to use Zoom is the improved quality of service. As long as the quality difference is big enough, we will continue to use Zoom. Microsoft tends to get better over time and if Microsoft Teams becomes good enough, it will be difficult for Zoom to keep its place in the market.

Overall, Zoom is a good product and I recommend it for video conferencing. That is what it's made for. The fact that it's a standalone product has certain benefits. For example, Microsoft Teams is integrated with everything from Microsoft. It works well for those use cases but sometimes, you just don't want that. I expect that Zoom will eventually integrate more with other products from Microsoft but I actually hope that they don't. They would be recreating something that is already there.

I would rate this solution a nine out of ten.

View full review »
LL
None at a tech company with 10,001+ employees

I believe that Zoom is deployed in the cloud.

We provide software as a service.

I rate Zoom around a seven out of ten. 

View full review »
CM
MCT at ParaSoft SRL

We are just a Zoom customer and end-user.

Last week, I updated the solution, and therefore am on the latest version of the product. However, I don't know the exact version number I am now on.

During the pandemic, we really did use Zoom a lot. 

It's very easy to use. It is very stable. It has good quality. You can use it with any device. It's a great tool. I've had a great experience with it overall. 

I would rate it at a nine out of ten. 

View full review »
DP
Accounting Manager at a legal firm with 51-200 employees

I rate Zoom an eight out of ten.

View full review »
Sadam Kherisat - PeerSpot reviewer
Technology Consultant- Networking Services at STS

As we use another collaboration tool, I believe there to be a couple of users making use of the solution in our organization. 

I would not recommend the solution to others. 

I rate Zoom as a six out of ten. 

View full review »
Adam Vizogrod - PeerSpot reviewer
Account Management Leader at AlgoSec

I rate Zoom nine out of 10. I would recommend it to others.


View full review »
PK
CIO at a financial services firm with 51-200 employees

We're using the free version of the solution. We needed to have a company type of access to use it so we do not have a local installation.

I would rate the solution nine out of ten.

View full review »
MC
EMEA CLoud Technology at a tech services company with 10,001+ employees

I would highly recommend this solution to others.

I rate Zoom an eight out of ten.

View full review »
RaynielBadiola - PeerSpot reviewer
Technical Manager at Secur Links

I would recommend this solution to personal users and organizations.

I rate Zoom a nine out of ten.

View full review »
JR
b2b channel account manager at a tech vendor with 51-200 employees

I recommend others use Zoom it is a good platform.

I would rate it a seven out of ten. 

View full review »
JJ
Head Of Information Security at a training & coaching company with 201-500 employees

In summary, this is a good product and I think that they are doing well with keeping it up to date in terms of features.

I would rate this solution an eight out of ten.

View full review »
JM
Regional Sales Manager Iberia Manager at a security firm with 501-1,000 employees

In summary, this is a good video conference solution and I recommend it.

I would rate this solution an eight out of ten.

View full review »
SA
Senior Vice President at a financial services firm with 201-500 employees

I rate Zoom nine out of 10. It's great software. I would recommend it.

View full review »
GD
Senior Network Administrator at a financial services firm with 1,001-5,000 employees

I rate Zoom a nine out of ten. I would definitely recommend it to others. 

View full review »
PC
Program Administrator at a manufacturing company with 10,001+ employees

I rate Zoom an eight out of ten.

View full review »
WW
Research Assistant at a university with 5,001-10,000 employees

I would rate this solution a seven out of ten.

View full review »
NV
Senior Technical Architect at a computer software company with 1,001-5,000 employees

This is a good solution compared to others because you are receiving many features at a low cost.

I rate Zoom an eight out of ten.

View full review »
RK
Business Development Manager of Storage Systems at a manufacturing company with 1,001-5,000 employees

This is a product that I like a lot and I'm happy with using it. I would recommend it to others.

I would rate this solution a ten out of ten.

View full review »
KB
Information Technology at a healthcare company with 501-1,000 employees

My advice for anybody who is considering Zoom is the try Microsoft Teams first. If ultimately they need to buy Zoom, however, it's a good product.

In summary, this is a good video conferencing solution and although I don't use it much anymore, it worked and did everything that we needed it to.

I would rate this solution a nine out of ten.

View full review »
EC
Associate Professor at a consultancy with 51-200 employees

My advice for anybody who is implementing Zoom is that it seems really straightforward. It's easy to set up and easy to use.

Other than a few connection issues, I haven’t had any problems with it.

I would rate this solution a nine out of ten.

View full review »
MW
Vice President, Product Compliance and Assurance at a financial services firm with 1,001-5,000 employees

My advice for anybody who is researching this solution is to look into the security because lately, there have been concerns about it. If you are concerned about security then it may be better to use another type of software.

I would rate this solution a seven out of ten.

View full review »
AdemolaOlamide - PeerSpot reviewer
Business Development Manager at Computer Learning centre

I would rate this solution 8 out of 10.

I would recommend this solution for someone who wants to start using it because it's easy to use.

View full review »
EM
Sales Manager IT Solutions at a tech services company with 201-500 employees

I'm a partner of UiPath. I'm an implementer and I'm also a user of some of UiPath's products. I don't have hands-on experience with UiPath Process Mining, because here in Mexico, it is not the common. Not all companies have well-implemented ERP software such as SAP, Oracle, or Microsoft, so when you put or connect the process miner, you'll find nothing in the results. I know what a process miner is, but it's not very common here.

I have here Automation Anywhere and Blue Prism, but all the robots work the same, and the only change is the flavor. All the robots have the same capacity and the same level of trustworthiness. The only difference between UiPath and the rest of the competitors is that UiPath's first robot: the Attended Robot, is cheaper than other robots. Its price is the only real difference in the market.

I only specialize in RPA (robotic process automation).

I also use other tools, e.g. web meeting solutions such as Zoom and Microsoft Teams. I have an account in Zoom.

Zoom is deployed on-premises in our organization. It's on-premise: on every laptop and on every desktop.

My usage of Zoom is low, e.g. I just use it to talk with two or three people on the other side of the cloud. I have not used it for other purposes. I know it has a webcast or video webinar feature, and it's not common for me to use that. Other users may see the difference with using Zoom vs another application and be able to mention valuable features of Zoom, but in my case, I'm unable to. I also don't have any idea on what could be improved in Zoom.

I never had to call technical support.

My partner recommended Zoom to me, but when you have to talk or connect with other people, you'll always say to connect through Zoom, Teams, Google Meet, or GoToMeeting. Zoom is recommended by everyone, though, and always comes out of everyone's mouth. Everybody knows Zoom.

My overall rating for this product is an eight out of ten. For its cost, I'll rate it a ten.

I haven't given much thought on how my rating for this solution could increase from an eight to a ten because Zoom's current use for me is just to connect with people and nothing more.

View full review »
HG
Technical Content Writer at a computer software company with 51-200 employees

We will continue to use Zoom. As the number of employees grow so will our usage of Zoom. I would rate Zoom a 9 out of 10.

View full review »
HA
Senior Specialist, e-Transformation Services at a tech services company with 201-500 employees

I like it when Zoom adds new features. For example, one year ago, we were not able to send emojis. I could not imagine sending an emoji like a heart or a smile. Now, the feature is available and I use it. When new features are introduced, I consider it to be a job well done by the vendor. 

I would rate this solution a ten out of ten.

View full review »
DO
Enterprise Network Architect at a tech services company with 5,001-10,000 employees

We use the latest version of the solution. I don't use the solution too much; I just use it if I have to for meetings.

I'd recommend the solution. It's a good product. For quick meetings or for sharing information, it's fantastic.

I'd rate the solution eight out of ten.

View full review »
JG
Human Capital and Development Manager at a insurance company with 1,001-5,000 employees

As Zoom is quite good, I rate it as a ten out of ten. 

View full review »
AD
Retired

I don't have a business relationship with Zoom. 

I tend to use the latest version of the solution, however, I don't use Zoom frequently anymore. I don't know which version of the solution I'm on.

I'd rate the solution at a seven out of ten. Being able to work is kind of the prime objective of most applications. This tends to do that with the exception of video, which I've had too many issues with. The two times I've used it, I had that issue. When I used to work for a hedge fund and some tech startups, it always used to work. That was on the paid tier which makes me wonder if it's just the free tier that's a bit weaker. In general, however, it works well. 

View full review »
JG
Account Manager at a tech services company with 11-50 employees

We're a customer and an end-user.

We're using the most recent version of the product. 

I'd advise other users to try it out. It's very easy to deploy and simple to use. 

I'd rate the solution at a nine out of ten.

View full review »
RS
Head Channel and Capacity at a computer software company with 201-500 employees

I would recommend this solution to others

I rate Zoom an eight out of ten.

View full review »
TC
Operating Executive, as an independent consultant at a tech services company with 201-500 employees

I work as a consultant for a private equity firm. I'm just a customer and an end-user.

I'm up to date with the latest version at the moment.

For the most part, the solution just works. However, when it doesn't work, it really doesn't work.

A lot of people are finding success with Microsoft Teams. If a company already has Teams, if they're at a certain subscription level within Microsoft, they get Teams for free. If they're a company that has enough scale, then Teams will just come along with their subscription. Teams works well enough and has other factors and features from a collaboration standpoint. That makes it pretty compelling.

That being said, what I'd recommend is if people are a Microsoft house and they have a certain level of their subscription before they invest in Zoom, see if they can't address their needs with Teams, otherwise, they might be spending money where they don't need to.

I would rate the solution at a six out of ten.

View full review »
CC
Senior Manager at Mitrais

I'm not the one who send out the invite or minutes the application itself. I simply just use it for meetings for Zoom.

It's a software solution, so every time we use it, we're using the most up to date version available.

I'd rate the solution ten out of ten. It's an excellent product.

View full review »
TH
Field BDE Tech Data at a tech services company with 10,001+ employees

We're a customer. We don't have a professional relationship with Zoom.

The solution is great when you need to hold meetings virtually.

I'd rate the solution eight out of ten.

View full review »
MZ
Assistant Manager of Information Security at a energy/utilities company with 1,001-5,000 employees

This solution works for video conferencing but it needs improvement in terms of privacy and security.

I would rate this solution a six out of ten.

View full review »
HL
Cyber Security Consultant at a consultancy with 11-50 employees

It is good for personal usage, but for work, it is not my first choice. There are many choices for work environments.

I would rate it an eight out of 10.

View full review »
SJ
Works at Hobu Online

My advice to others is for them to evaluate all the options and see which is the best fit with the features they want, such as security, whiteboarding, and remote control. Depending on the combination of features required, some other tool might be better.

I rate Zoom an eight out of ten.

View full review »
JM
Project specialist at a insurance company with 1,001-5,000 employees

Overall, I really like Zoom and it has everything that we need. The only complaint I have is about the interface.

I would rate this solution a nine out of ten.

View full review »
MM
PSS at a computer software company with 1,001-5,000 employees

The desktop application works nicely, and I would recommend the product for other people. I would give it a score of eight out of ten.

View full review »
JP
Sales Director at CLoud3 Solutions Pte Ltd

I rate Zoom a ten out of ten.

View full review »
VS
Senior Manager at a tech services company with 11-50 employees

We're just Zoom customers. We don't have any special business partnership with the company.

I'm using the group application and I believe it's the latest version of the solution that I always access. I don't have it downloaded onto my PC.

Due to COVID, I've had to organize sessions on my own. Before COVID, I was only invited to sessions. It's only been recently that I've had to get to know all the functionality of to solution and processes behind inviting other people to meetings, etc.

I would advise other users to simply use the web application of the solution and to avoid downloading anything onto your desktop.

I'd rate the solution nine out of ten. I really like the solution. It has great useability.

View full review »
GauravGupta3 - PeerSpot reviewer
Founder & Solution Architect at Fluidech

My advice for anybody who is considering this solution is that if they are looking for a decent web conferencing system then it works well. However, for anything more than that, one should really look around. The product is positioned for conferencing as opposed to messaging.

Overall, this is a good web conferencing solution but I would like to see messaging capability, localized numbers for India, and localized support as well. I also want to see better integration with business applications.

I would rate this solution an eight out of ten.

View full review »
JS
Security Engineer at a computer software company with 1,001-5,000 employees

I would recommend this communications tool to anyone looking for affordable, easy to use, trouble free video communications.

I would rate this solution a nine out of ten.

View full review »
VB
Head of Information technologies systems department at a manufacturing company with 51-200 employees

I rate Zoom an eight out of ten.

View full review »
WR
Senior Advisor at a financial services firm with 201-500 employees

I would rate Zoom an eight out of ten. 

View full review »
YS
Lead Presales at a tech services company with 1-10 employees

We're a customer and an end-user of Zoom.

As it's a cloud-based solution, we are using always the latest version.

I'd rate the solution at a nine out of ten.

I'd recommend it to other users.

View full review »
DK
EVP Technical Services at a tech services company with 11-50 employees

I rate Zoom a ten out of ten.

View full review »
GH
Assistant Professor at a university with 51-200 employees

I would recommend this solution. 

View full review »
AB
Digital Growth Manager at a tech vendor with 51-200 employees

I would recommend Zoom to others.

I rate Zoom a nine out of ten because it could be improved by adding more dashboards. 

View full review »
SR
Project Manager at a consultancy with 51-200 employees

Anyone can use it. It's very handy.

View full review »
Suresh Bora - PeerSpot reviewer
IT Infrastructure Lead at iConnect IT Business Solutions DMCC

I rate this solution eight out of 10. 

View full review »
AS
Regional Sales Director - India & Middle East at a computer software company with 201-500 employees


There are over 200 people in my organization using Zoom. As for maintenance, there are periodic updates from time to time, but there aren't a lot of operational challenges. It's purely cloud-based, which adds great value, and there are no challenges in maintaining it. 

I would rate Zoom an eight out of ten. I recommend it to anyone who wants to start using it.

View full review »
AA
IT Support Team Leader at a tech services company with 201-500 employees

Zoom is perfect for small and medium sized organizations with limited use. Compared to other products it is good. I would rate Zoom an 8 out of 10.

View full review »
GP
Systems Engineer at a manufacturing company with 1,001-5,000 employees

I recommend this solution to others.

Zoom is a superior product to the others that are on the market.

I rate Zoom an eight out of ten.

View full review »
PG
Principal Consultant at a computer software company with 51-200 employees

I rate Zoom an eight out of ten. If you're implementing it for personal use, then I recommend Zoom, but if you want to implement a solution for business purposes, I would go for Teams. 

View full review »
SL
Associate Engineer - Network & Security at Connex Information Technologies

I rate Zoom seven out of 10.

View full review »
CA
Enterprise Security Consultant at a tech services company with 1-10 employees

Just from my perspective about it, I would give it a nine out of 10.

View full review »
YN
Senior Information Technology System Engineer at State Informatics Limited

Overall, Zoom is a good product and I recommend that people use it.

I would rate this solution a nine out of ten.

View full review »
Dan Sava - PeerSpot reviewer
Presales Engineer at Smart ID Dynamics

I would rate this solution a nine out of ten.

View full review »
SA
Sr. Sales Consultant at a tech services company with 51-200 employees

I'm a generic user. I don't have a business relationship with Zoom.

I am using a current version of the solution.

I would recommend them to use Teams for a professional setup, as it's more stable and more user-friendly. From what I understand, there are more security measures there, since it's a Microsoft product. I prefer that.

I would rate the solution at an eight out of ten.

View full review »
MG
Partner at a tech services company with 1-10 employees

Zoom is convenient and useful, I would recommend this solution. I rate it a 7 out of 10.

View full review »
AS
Account Manager, Cybersecurity at a tech services company with 11-50 employees

I would recommend this solution to others who are considering using it.

It's easy to use, and cost-effective.

I would rate Zoom an eight out of ten.

View full review »
OS
Principal Consultant at a tech services company with 51-200 employees

I rate Zoom an eight out of ten.

View full review »
MW
CTO at a tech services company with 501-1,000 employees

I sell cybersecurity services.

I would rate this solution an eight out of ten.

View full review »
CM
CEO at a tech services company with 51-200 employees

I rate this solution seven out of 10. 

View full review »
SK
Regional Manager - Bangladesh at a comms service provider with 5,001-10,000 employees

We use Zoom in our office because our company is contracted with it. We are comfortable with its use and everyone can utilize it. We also have Teams. 

The way the solution works is that the school provides the students with a link, which they use to connect to their teachers over their laptops. This is how classes are conducted online. 

I rate Zoom as a six to seven out of ten. 

View full review »
ST
Operations Manager at a tech services company with 11-50 employees

I rate the solution eight out of 10. 

View full review »
MD
Network Security Engineer at a tech services company with 1,001-5,000 employees

I rate Zoom a ten out of ten.

View full review »
Buyer's Guide
Zoom
March 2024
Learn what your peers think about Zoom. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.