I used Dynamics 365 Customer Service for 365 integration, metadata, and deployment. It's a matter of integrating it with other systems. Overall, I rate the solution a 7 out of 10.
If you are familiar with Microsoft platforms, Dynamics is a feasible and cost-effective product compared to many other tools. I rate it a nine out of ten.
It's useful and easy to use, especially for administration center users. I would recommend using the solution. Overall, I would rate the solution a nine out of ten.
I recommend the product. You need to identify your requirements regarding dashboards and reports. It's very flexible. But you need to know what exactly you want to do with it. It needs to be planned. Overall, I rate the solution a perfect ten.
Learn what your peers think about Microsoft Dynamics 365 Customer Service. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
We have a whole company team and staff from Microsoft available to support the solution. Overall, I rate Microsoft Dynamics 365 Customer Service a nine out of ten.
IT Admin at Ostbayerische Technische Hochschule Regensburg
Real User
Top 20
2023-08-01T12:15:00Z
Aug 1, 2023
It is a good product to maintain for customers. It is a standard tool and provides good support services. It fits in our Microsoft environment, but sometimes customization options require a lot of effort. I rate it a seven out of ten.
Provide seamless, end-to-end experiences within a single solution built on the Microsoft Cloud to deliver consistent, connected support across channels.
I used Dynamics 365 Customer Service for 365 integration, metadata, and deployment. It's a matter of integrating it with other systems. Overall, I rate the solution a 7 out of 10.
Overall, I would rate the solution a seven out of ten.
The solution’s maintenance is easy. We have a support team to guide us. Overall, I rate the solution a nine out of ten.
If you are familiar with Microsoft platforms, Dynamics is a feasible and cost-effective product compared to many other tools. I rate it a nine out of ten.
It's useful and easy to use, especially for administration center users. I would recommend using the solution. Overall, I would rate the solution a nine out of ten.
I recommend the product. You need to identify your requirements regarding dashboards and reports. It's very flexible. But you need to know what exactly you want to do with it. It needs to be planned. Overall, I rate the solution a perfect ten.
Overall, I rate the solution an eight out of ten.
I rate Microsoft Dynamics 365 Customer Service an eight out of ten. It has a lot of speed-defined functions.
We have a whole company team and staff from Microsoft available to support the solution. Overall, I rate Microsoft Dynamics 365 Customer Service a nine out of ten.
It is a good product to maintain for customers. It is a standard tool and provides good support services. It fits in our Microsoft environment, but sometimes customization options require a lot of effort. I rate it a seven out of ten.