If you were talking to someone whose organization is considering TestRail by Gurock, what would you say?
How would you rate it and why? Any other tips or advice?
I would advise someone considering this solution to consider is that TestRail does not have a defect management policy. They would have to use another tool for defect management. In our case, we use JIRA, which is at an additional cost, but it's not that much. The defect management is supposed to be in a different domain because it does not fall under test management. Test case management is totally different than defect management. I believe Gurock did a great job just by separating the test management from the defect management. Good advice would be to start with a cloud for some time. I would rate TestRail a nine out of ten.
We were using the cloud deployment model. I'd recommend the product. I'd rate it between eight and nine out of ten.
I would recommend this solution. I would use it again if given the choice. It's a straightforward tool, it's not overly sophisticated. There's not much that can go wrong with it. One small issue is the integration with JIRA. I've never gotten that to work properly for the issue management. If you're going to implement it, you're going to have to do it with an issue management tool, something like JIRA. I haven't managed to get that working in its entirety. I would rate it a seven out of ten. It is missing certain features. The integration into JIRA is not that effective and it doesn't have its own defect management tool.