2018-07-15T09:16:00Z

What advice do you have for others considering Workday?


If you were talking to someone whose organization is considering Workday, what would you say?

How would you rate it and why? Any other tips or advice?

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88 Answers

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Real User

I am working with a product called ServiceNow, but we use Workday for some interfaces. We help with the integration and data from Workday. We are using Workday for our client's companies. Our company is part of Bitpro and we use our internal systems. The technical support needs to improve in reducing their wait time. If they have time, then I would suggest the look at ServiceNow. They have the platform to cater to other departments, from customer service to security or IT service management. If you don't have a large number of business requirements where you want to be complete within six months, the Workday would be a good option. I would rate this solution a seven out of ten.

2020-03-05T08:39:52Z
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Top 10Real User

I would rate this product an eight out of 10.

2020-03-05T08:39:00Z
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Top 5LeaderboardReal User

My advice to anybody who is implementing this solution is to first prepare the company so that Workday will best support the organization. You need to integrate it properly into the business. After that is the security configuration, which is the complex part. Moving to a cloud solution after using an on-premises solution has given me some difficulty because there is a gap. However, the user interface is easier to use. I would rate this solution an eight out of ten.

2020-01-09T06:15:00Z
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Top 5LeaderboardConsultant

I've been in the HR/Payroll product domain for about 25 years, so I've been involved in the development of Ceridian's applications and other companies as well. I know a lot about other products and competitors. Workday is a bit different, but I love it. You get used to it. It is like back-in-the-day when HR and the payroll system used to be the determining factor in whether you got to have a company laptop or not. One piece of advice to anyone considering this as a solution is to implement it properly. Spend the time and do it right the first time. Don't rush the requirements, don't skip steps just to get to a stage of deployment. Do your requirements properly. Consider everything beforehand. Don't leave things till later that you should do now. It will be worth the extra time that you invest. That is really true for everyone and every implementation, but especially for Workday. Trying to go back in after the fact and change things is just really complicated and it is a real pain. Skipping steps to get it implemented is a big thing that we notice that clients do. We have often had to go back and fix something that a client overlooked or looked past. There's always something changing, there's always something that wasn't done correctly. There's always some tweaking afterward. The more tweaking you avoid by doing it right, the less you pay to get it fixed. After releases, 99 percent of the time it is great and it will not introduce issues. In my experience, it is really rare for issues to crop up or that those issues are so extreme that a client will have to roll an upgrade back. I find that the releases are really well-tested and well-managed. They have two releases a year and in those two releases, they are usually pretty good at getting new features out there. On a scale from one to ten with one being the worst and ten being the best, I would rate Workday as an 8. Having had 25 years of being involved in the development of other Ceridian products, the development of some other products and having to work with PeopleSoft as a customer, Workday is right there with the best of them.

2019-10-28T06:34:00Z
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Top 20LeaderboardReal User

I would rate it an eight out of ten.

2019-10-15T05:01:00Z
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Real User

My advice to others would be to make sure that they understand their requirements. They must have detailed process requirements, and if they see some gaps, they should identify those gaps up front. Workday can be flexible in this regard, so customers should understand what they need to do. On a scale of one to ten, my rating for this solution is a nine. In the next version I would like to see a simpler user interface to create reports.

2019-10-03T07:51:00Z
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Real User

I would rate Workday a seven out of ten. No software would get a ten because there is no existing software on the market that is perfect.

2019-09-23T06:34:00Z
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Real User

Most important criteria when selecting a vendor: * It works for all the countries that we have. * We are able to implement it. * It can handle all the necessary modules within the system, such as authorization of benefits and time management.

2018-07-15T09:16:00Z
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