If you were talking to someone whose organization is considering Yammer, what would you say?
How would you rate it and why? Any other tips or advice?
On a scale from one to ten where one is the worst and ten is the best, I would rate Microsoft Yammer as a four-out-of-ten. It was probably not useless, but it was of no help for our company and our situation.
We use the cloud deployment model. I've heard people say that we have lots of tools for doing things that are quite similar to Yammer. People in our organization don't really understand if they have to go on SharePoint, the internet, or Yammer. My advice to others would be to inform people how to use the tools and the purpose of these tools and give their team training. I'd rate the solution seven out of ten.
I've found Team or Skype for Business are more useful than Yammer. I'd rate the solution three out of ten. I did not find Yammer too useful for my type of business. You cannot sell a Ferrari to someone who does not drive very fast, for example, as they would give Ferrari a low rating because they aren't using as it's meant to be used. For my type of business, I need something to be more flexible on integration. I'm not on the marketing side and do not need to publish something on Yammer for everyone to see, or for everyone to share their opinion on. If Yammer were to have more integration, the product might be more useful for me. I'd probably rate it at a nine or ten in that case. However, for me, in terms of helping my type of business, it's not ideal and I'm rating it rather low.
I'll give it a six out of ten because I'm comparing it to what's out there. It's not the best solution out there. It doesn't compare well to the new tools that are in the market. It's not the best, but it's getting there.
I would rate this solution a seven out of ten.
Look closely at the Office 365 context you are in, and be sure that the accessibility or the availability of the system will be spread as much as possible throughout the organization. I would rate Yammer at eight out of 10 because it's good, it works, it's reasonably easy to use. But, again, the weak point would be that the user interface is not as fancy as people are used to having, like when using social networks. It is less social network-oriented than Facebook, for instance, in terms of ease of use and user interface. And again, there is the point that users need to be in the Acting Directory to exploit the features.