The estimated license cost for the ServiceNow CSM module depends on a few factors, including the number of users, the features you need, and your contract term.
Below are the estimated costs for the ServiceNow CSM module for a one-year contract, as reported by others:
Basic could be up to $200 per user per year
Standard could be up to $300 per user per year
Enterprise could be up to $400 per user per year
They may also have a three-year contract and a five-year contract. If you are interested in learning more about the ServiceNow CSM module and its exact costs, it would be best to contact a ServiceNow sales representative.
We asked PeerSpot users what they thought the most essential aspects of a CRM Customer Engagement Center was, and this is how they responded: As with most technology the CRM CEC needs to be comfortable and easy to use, adapting to the varying needs of the user. This includes the flexibility to integrate with other data sources and to generate customized results. Equally important was the ability to track and support customer journeys from beginning to end, monitoring performance, and...
The estimated license cost for the ServiceNow CSM module depends on a few factors, including the number of users, the features you need, and your contract term.
Below are the estimated costs for the ServiceNow CSM module for a one-year contract, as reported by others:
They may also have a three-year contract and a five-year contract. If you are interested in learning more about the ServiceNow CSM module and its exact costs, it would be best to contact a ServiceNow sales representative.