Price-wise, I feel the product is okay. I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive. The solution is neither cheap nor expensive.
We asked PeerSpot users what they thought the most essential aspects of a CRM Customer Engagement Center was, and this is how they responded: As with most technology the CRM CEC needs to be comfortable and easy to use, adapting to the varying needs of the user. This includes the flexibility to integrate with other data sources and to generate customized results. Equally important was the ability to track and support customer journeys from beginning to end, monitoring performance, and...
I rate the tool's pricing a six out of ten.
Price-wise, I feel the product is okay. I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive. The solution is neither cheap nor expensive.
I'm not involved with the pricing of ServiceNow Customer Service Management, so I have no idea how much it costs.
ServiceNow Customer Service Management is expensive. It's one of the most costly CSM options in the marketplace.