2018-11-13T08:56:00Z

What is your experience regarding pricing and costs for RCN Hosted Voice?

0

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

ITCS user
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99 Answers

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LeaderboardReal User

We're okay with the pricing and licensing. There's no issue there. It's based on the number of extensions. If you want to purchase direct dial numbers, you get that option as well.

2019-03-14T13:00:00Z
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LeaderboardReal User

Obviously we felt that pricing was fair because we chose RCN over quotes from several companies. It was reasonable, especially considering that we were already RCN customers and it was the easiest choice to make.

2019-01-06T18:17:00Z
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LeaderboardReal User

We didn't feel like buying phones. RCN, as part of the deal, leased us phones at a reasonable price and each line was extremely reasonable as well. All in all, for about 45 phones, we're paying around $900 a month. It was getting to the point with XO, our old provider - even though we bought all the phones outright, so the purchased phones were not included on the bill - that the bills were almost higher than RCN was going to be with leasing the phones and the lines themselves. The fact that we're only held to 40 lines - that's what we originally started with in May - and we can always remove anything over that from the contract, is nice. They're pretty flexible with removing phones and adding phones. The cost for leasing the phones is pretty nice and if at any point we want to upgrade a phone, we don't have to hold onto it. We can just send it right back to them. I like the flexibility with them.

2018-12-05T11:33:00Z
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LeaderboardReal User

The pricing is very fair. They have very good pricing.

2018-12-05T11:33:00Z
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LeaderboardReal User

Pricing is great. If you're not careful enough, you might just order too many. For the service, the price is right. When you design it, if you mess up and you realize you really need then more lines, the price is negligible.

2018-11-25T07:42:00Z
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Consultant

It's very affordable. We're very happy with the pricing.

2018-11-21T08:30:00Z
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LeaderboardReal User

The pricing is fairly fair. Our contract ended two years ago and it's going to expire next year. We negotiated rates. We were being wooed by RingCentral and Nextiva again with pricing and some of the newer toys that they have on their systems. We had a really good rep and she did a great job of working out a contract and a pricing solution that was acceptable and fair. We were happy and we continued our relationship with RCN for their VoIP solution.

2018-11-21T08:30:00Z
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LeaderboardReal User

We looked at about five or six other companies but when RCN came in, they beat everybody hands-down, on both the features and on the dollars side. It prompted our people to say they hadn't seen numbers so low for the services you get. For us, the monthly price was 38 percent lower. We were paying somewhere between $5,600 and $5,800 every month for voice and data. We got it down to about $4,000 with tax. We signed a long-term deal, we did that on purpose. For us, for budgeting purposes for what we do for the college, it's a win-win. We don't intend to move, we intend to be here for a while. And, since we've now been acquiring other buildings, we're going to extend business with RCN.

2018-11-21T08:23:00Z
author avatar
LeaderboardReal User

My thoughts on are pricing are that it is always too high.

2018-11-13T08:56:00Z