Please share with the community what you think needs improvement with HubSpot.
What are its weaknesses? What would you like to see changed in a future version?
API capabilities (including the performance) are minimal and the email workflow capabilities are too rigid, which results in very complicated workflow management.
Analytics system could be better.
They should integrate a bot, as it would be easier to get the status to the management team without logging into the CRM to get all the required details. I would recommend trying to use ElliQ, which is an excellent smart bot that can be used for automation.
HubSpot is constantly working to improve and innovate. A downside to this is that sometimes it can be disorienting when they put out a new release/beta test without informing us. It can be a bit disorienting to have to figure out how to access and adjust things in a new layout unexpectedly.
I am not in a position to afford the CRM at this point. I would like to get to a point where I can justify using it.