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What needs improvement with IBM Rational DOORS Next Generation?


Please share with the community what you think needs improvement with IBM Rational DOORS Next Generation.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
44 Answers

author avatar
Top 5Consultant

It offers a bad user experience and the usability is poor. A lot of engineers do not use it, primarily for two reasons. First, it is very abstract and hard to understand. Second, the operation seems to be very complex. For example, the setting is distributed in a lot of section and it is not easy to find where to configure it. The baseline is not as good as it is in DOORS because you can't create a baseline for a module. Rather, you can only create on for the project. The speed of technical support needs to be improved. The DOORS Web Access (DWA) is not stable.

author avatar
Top 10Real User

I find the tool clunky, user experience is very dependent on the configuration of the tool for which you require a facilitator, and the setup/configuration fees can be expensive. Overall, it seems like DOORS Rational and DOORS NG, have been written by software developers for software developers. They haven't thought about the standard project team that is actually going to use the system. In comparison ComplyPro it's completely different. ComplyPro interface is easier to use, it's almost like using a spreadsheet and is more intuitive. The whole layout of DOORS could be improved, it's too rigid and requires professional support to change. DOORS is very difficult for novice users to use. For example its common to export requirements to a spreadsheet for designers to insert verification / validation evidence and then import the data, this creates extra work for our requirements management team that could be avoided. DOORS needs to be a more intuitive product. It needs more spreadsheet-like features. The DOORS team need to understand how real world users are using the tool and make configuration and data entry easier.

author avatar
Top 5Real User

The tool is quite new, so it may not be a mature product, but I haven't spent enough time with it to have a list of improvements that it needs. When you are in JIRA or Confluence, you have some freedom in how you type in the text. That's also a weakness of Confluence, however, as it opens the doors to sloppy work. In DOS Next Generation, the text is very rigorous, but it might be difficult for people who don't have the discipline. Having a way to quickly enter requirements could help. It might already be in there, but I don't know. I don't have enough experience with the tool yet.

author avatar
Real User

An area that could be improved is user interface which is not very intuitive. Product is also Java based and we have a lot of issues with performance (at beginning). Resolution of all problems takes a lot of time. ALso upgrades of product are from our experience very painful.

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