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2018-09-25T09:23:00Z

What needs improvement with McAfee Endpoint Security?

15

Please share with the community what you think needs improvement with McAfee Endpoint Security.

What are its weaknesses? What would you like to see changed in a future version?

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3131 Answers

author avatar
Top 10Consultant

They can make it free, but that's not going to happen.

2021-09-10T16:07:41Z
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Top 5Reseller

It would be nice if the solution were to allow not just on-cloud management, but on-premises, as well.

2021-07-21T18:57:16Z
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Top 10Real User

We don't like the solution since it requires much memory consumption and consumes much CPU resources. All the machines becomes very slow whenever it uses its tab scans. For this reason, we consider the solution to not be good nowadays. The newer solutions consume less memory and CPU. We employ the solution for our antivirus needs, for which it is solely suited, and not as an EDR. We are actually looking for an XDR solution. The solution is currently outdated. We are looking for Next-Gen antivirus along with EDR and it should have XDR capabilities as well. This would take care of the network and the properties that are running in the background. They should be protected from cyber threats. The solution should also be faster. McAfee actually offers EDR and XDR capabilities but, based on our experience, it consumes an inordinate amount of memory and CPU and this causes the system to be slow. At present, McAfee does not lead the market when it comes to antivirus security solutions.

2021-06-24T20:33:56Z
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Real User

There are times the solution has some additional software added that is not fully integrated properly, such as Exchange Group Shield. It is quite old and is not fully integrated properly and could be improved. In an upcoming release, there could be an improvement in performance. There are times the solution can use a lot of resources on the local machines. This normally happens when the system is scanning, the end-user can really notice the performance change. After every new version that is released, there are improvements made. However, there is still room for improvement.

2021-06-03T09:26:17Z
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Top 5LeaderboardReal User

When it comes to DLP or McAfee Security Encryption, with which I am happy, I like to make use of the solution for Vault, but find that the encryption is problematic. The system needs reforming. Suppose the solution is utilized on a laptop or desktop and the client wishes to make an assignment to another person but forgot his password. The data cannot be archived or backed up.

2021-05-12T16:57:00Z
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Top 10Real User

The solution takes up a high amount of memory and can cause the system to hang. The malware detection, as good as it is, does not seem to be deployed correctly. It's not doing system quarantine. If a system gets attacked by ransomware, it's not going to be quarantined correctly. If someone wants to filter or asks the system, "Please remove that antivirus we don't want it here," due to the fact that we don't want to work on a specific system, we get frustrated as it won't remove itself. It just starts scanning when we don't want it to and it begins to slow down everything when we need to do important work. We would like there to be better reports that we could take to management to have them be able to look at. Recently, we have seen that Ransomware updating is starting with just SQL services. It would be nice if it was offered across the board.

2021-03-25T19:02:54Z
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Top 10Real User

The local technical support could be better. It would also help if the engineers can develop some automation features for the on-prem ePO. For example, in the on-prem ePO, you can store the endpoint using the IP address or using text, or using the default version. But in the MVISION ePO, you don't have that kind of feature. It's complicated to sort the endpoint because you have to do it manually. I also think the detailed level of the detection could be better. In some cases, it's very complicated to figure out which file is the one that is actually impacted, depending on the dashboard you see. The dashboard is one of the most important things in the ePO because it's where you can see everything in a central location. But sometimes, you need to change from one view to another view to find what you're looking for.

2021-02-09T08:02:00Z
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Top 5LeaderboardReseller

The vendor should simplify the way they bundle the products because it's very hard to explain to customers what products contain which features. This product requires Microsoft SQL Server as a database and you have to deploy it yourself, then later integrate it with the console.

2020-12-30T20:16:18Z
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Top 5LeaderboardReal User

In terms off what could be improved, it is a little bit slow. Additionally, the encryption part definitely needs to be improved. We have faced certain issues recovering the data from systems which could not be fully encrypted by McAfee and then the decryption was a nightmare, it took a lot of time. Some could not even be recovered. That was one issue. The endpoint protection and anti malware features are good. But encryption and decryption are a bit slow and it's a tedious job. The second issue is that the public dashboards are out-of-the box kinds of features, so they need to be configured, which takes a lot of time. Finally, there is an issue with the device timing features for allowing certain devices within the network for what we call USB protection. For master devices or static Bluetooth devices which need to be connected, the white-listing of those devices needs to be more straightforward, it is currently highly technical. The dashboard and encryption should be improved. There is a cloud-based environment available from McAfee which is called MOVE. If the customer has already implemented it on-premises, it should be integratable with the MOVE version. We discussed this with McAfee and they said encryption data can not be moved to cloud. This means if I move my antivirus server to the cloud, I still need to maintain a separate encryption server within my network. That is the challenge. We would like to see all the features available on cloud.

2020-12-21T22:27:00Z
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Top 20Real User

An area of improvement for this solution is to make it easier to manage.

2020-12-17T16:32:00Z
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Top 10Real User

The management console is a little bit difficult to understand for admins. You need a lot of time in order to become familiar with that. It is a little bit complicated and not too easy to understand. Its price can also be improved. Its price is higher than its competitors. McAfee also needs to have better cloud integration and more data centers in the EU. The cloud center should be in Europe or in Germany. In Germany, it is really important to have access to your data within the same country. Customer data needs to be placed and processed in the same country.

2020-11-17T01:16:20Z
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Top 5LeaderboardReal User

I would like to see more integration with third-party products. Pricing is always something that can be improved. In the future, this product should make use of artificial intelligence and machine learning technology.

2020-11-12T13:38:54Z
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Top 20Real User

We know that McAfee isn't the best antivirus and it can't protect us 100%, although we are okay with the level of protection that it gives us. I don't think that the problem lies in the antivirus, but rather, it's the user. Users are not happy with the antivirus and they try to solve the issue on their own, and that causes very big problems. The is an incompatibility problem between Mcafee and Linux subsystem for Windows, another that has to do with Outlook and scripts. McAfee knows that, but the problem can't be solved at this time so we try to minimize the effect.

2020-11-02T15:06:08Z
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Top 20Real User

It didn't work well for some of the use cases. We have different use cases for each entity. Their support is also not good and needs improvement.

2020-10-26T14:34:15Z
author avatar
Top 5LeaderboardReal User

We are using it so the company is providing better security coverage end-to-end. I am not sure how to improve on that because it already achieves that goal and updates constantly. One thing I think it should do is alert administration if some attack is happening in local systems. I am not seeing that kind of alert. When users run a scan on their own system and nothing is found, that is fine. But ideally, VirusScan also has to send a notification of the source of an attack if one is detected. For example, if the threat came from opening an email attachment, an alert could be broadcast to warn other users on the system not to open the same attachment and McAfee could do that automatically. Something like that. Or at least it should make a report or alert for the administrator so that they can take the proper action.

2020-08-27T10:31:00Z
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Top 20Real User

The reporting could be improved, by providing more reporting features. The resolution time should be faster.

2020-07-05T09:37:59Z
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Top 20Real User

There are two main areas that require improvement. One is the size of the packages. Although I'll admit manageability is good, if I want to deploy, let's say just the antivirus or just the firewall, each of those package sizes are quite large. They are sometimes as big as 200MB or 250MB. When I have operations in remote areas where connectivity is always poor, it's difficult. To deploy such a package in a remote location over the internet or something like that is always challenging. The second improvement I would like to see would be to make the speed of the updates much faster. I've seen other vendors that have already released an update for new ransomware and yet McAfee has not. They seem to generally delay releasing an update to protect against something, which can be dangerous as it gives malicious content time to spread.

2020-06-28T08:51:00Z
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Top 20Consultant

This solution is difficult to implement. There are lots of features but it has to be implemented the right way. I would like this solution to do what Palo Alto traps does because I would only need to run this one product.

2020-04-16T08:44:44Z
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Real User

The solution could use better updates and fewer bugs.

2019-07-10T12:01:00Z
author avatar
Real User

On the next release, they should build an easier way to see a repair option within the McAfee icon on your system tray. If there was an issue, you should be able to contact the user or just right-click on "repair". That would be a very good feature to add. That could be a place of improvement, just adding that button, or customizing it.

2019-07-09T05:26:00Z
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Reseller

They don't have any gateway solution. In the past, they did. I think they need a gateway solution to control internet traffic. In the next solution, it will improve the total security, on the network security side if they add this. In Turkey, according to regulations, the main platform must stay on on-prem, not on the cloud. Most of the customers are still using the mail gateway solution but McAfee stopped developing mail gateway security. For us, it's one of the missing pieces on McAfee in Turkey. They're right, they saw that mail business is going to cloud but in closed countries, we need a gateway solution. McAfee is missing this. In the next release, they should add something that converts the endpoint business switch for the endpoints. They can integrate side endpoints and try to add them to an existing endpoint, or maybe they can match all these add-ons on a single agent.

2019-07-08T07:42:00Z
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Reseller

Business Support some times lazy but once they on board they will get the job done.

2019-06-26T05:25:00Z
author avatar
Real User

In my experience, the main part of McAfee Complete Endpoint Protection that needs to be improved or simplified to make the platform better is the scanning features. Sometimes when it runs in the background of the endpoint, the devices get slowed down for some software applications. The reporting should be used to enhance our analysis. There are some dashboards for user management. There is still improvement required with them.

2019-06-24T12:13:00Z
author avatar
Real User

In our experience, McAfee Endpoint Protection could improve the word control feature. It is absent from the application. I couldn't do that. Everything has been fine with the product. It could use better visuals. The tutorial is very limited. They need better training materials and visuals in reports.

2019-06-24T12:13:00Z
author avatar
Reseller

The solution is getting better. The new central console is better than the earlier one. Earlier it was too complex to find out which option was there. So, if there was a search menu for certain things and if I wanted to enable or disable something, I couldn't. Now there's a search menu that I can type into and I can navigate through the menu to where I want to go. There are still too many options but it is better now. Sometimes, while installing the ePO we get many errors and I don't know why they happen. So I just want them to work on that part. So that during the implementation there will be fewer errors. I'm not sure if McAfee supports patching. They could add vulnerability scanning as a feature. I know the setting is already there, but if they could add a feature of vulnerability scanning and patching that would be great.

2019-06-23T09:40:00Z
author avatar
Real User

Its pricing needs to be improved.

2019-05-09T13:12:00Z
author avatar
Real User

We have a lot of problems with the user experience and it's difficult to implement. MacAfee's better than the ancient anti-virus solutions but it's a little slow to resolve. Many files with malware were destroyed through the network, and MacAfee doesn't detect anything. They should improve the time of response, the time of the detection of malware, and the installation of the service. The features we would want a good endpoint solution to contain are: * Multi-operative system * Better performance * Integration with browsers * Firewall control * Vulnerability detections * Threat protections * Malware detection * Detection of patterns of behavior * Process exception * Automatic authorizations * Control of application reliable * The quarantine of a compromised device

2019-02-12T10:09:00Z
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Real User

The endpoint has room for improvement because it's restrictive, it's very sensitive. Sometimes it can delete something that you need and so sometimes you have to disable the antivirus.

2019-02-05T07:16:00Z
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Real User

The DAC (Dynamic Application Containment) component of this product needs improvement.

2019-01-08T10:53:00Z
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Real User

One of the drawbacks to the solution is that it is not 100% secure. Sometimes it fails. Another thing we have noticed is that it is not easy to get all of the navigation information from a user. There is definitely room for improvement.

2018-11-22T10:29:00Z
author avatar
Real User

I think they have fantastic product but still kind of in the very early stages at the moment. Because they're just changing from the modular version, where they have a antivirus version and they have a spyware module. They have a different module, although it's managed by a single management console to now single-module called endpoint protection. But still, behind the scenes it seems to be a different product, different traits, with different capabilities and speed. Although they have increased the complexity, it has affected the scanning speed.

2018-09-25T09:23:00Z
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