Executive Assistant, Office Manager at Dross & Cross Bookkeeping Services
Real User
Top 10
2023-02-13T20:29:00Z
Feb 13, 2023
The internet version is less user-friendly than the desktop version. The desktop version is their flagship, whereas the online version is considerably different, requiring all new learning. Despite its flaws, it is the best accounting software to use. I would like to see them take the desktop version and put it in the cloud, from which you can access it. However, because they have it drastically different, knowing how QuickBooks online works is an entirely new learning experience. That is the most serious issue. It's the equivalent of having to learn two programs. If they took their flagship desktop version which is awesome, and put that on the cloud and eliminated what is now known as QBO, that would be a wonderful thing. The desktop version is intuitive and makes sense. The users that only know QBO would also easily adapt to the desktop version. I don't know why they went in such a drastic direction with QBO.
I'm still learning QBO, so I'm not the best person to ask about areas for improvement. Still, I did notice that compared to the offline accounting software that has many shortcuts and allows you to operate the software using the keyboard, QBO doesn't have the keyboard feature. The keyboard feature is missing in QBO, so you must use the mouse, which is an area for improvement in the tool. Another area for improvement is QBO support because issue resolution took longer.
QBO combines the power of natural language and spontaneous collaboration to deliver on-demand insights to the decision-makers. Winning features of QBO: 1. Easily connect to multiple internal and external datasets 2. Slice-and-diced data in infinite ways using natural language (English) and interactive visualizations 3. Responds easily to descriptive, diagnostic, predictive and prescriptive questions 4. Native integration with Microsoft Teams 5. Save and share your findings easily on...
The internet version is less user-friendly than the desktop version. The desktop version is their flagship, whereas the online version is considerably different, requiring all new learning. Despite its flaws, it is the best accounting software to use. I would like to see them take the desktop version and put it in the cloud, from which you can access it. However, because they have it drastically different, knowing how QuickBooks online works is an entirely new learning experience. That is the most serious issue. It's the equivalent of having to learn two programs. If they took their flagship desktop version which is awesome, and put that on the cloud and eliminated what is now known as QBO, that would be a wonderful thing. The desktop version is intuitive and makes sense. The users that only know QBO would also easily adapt to the desktop version. I don't know why they went in such a drastic direction with QBO.
I'm still learning QBO, so I'm not the best person to ask about areas for improvement. Still, I did notice that compared to the offline accounting software that has many shortcuts and allows you to operate the software using the keyboard, QBO doesn't have the keyboard feature. The keyboard feature is missing in QBO, so you must use the mouse, which is an area for improvement in the tool. Another area for improvement is QBO support because issue resolution took longer.