2018-12-19T10:07:00Z

What needs improvement with Trend Micro Apex One?


Please share with the community what you think needs improvement with Trend Micro Apex One.

What are its weaknesses? What would you like to see changed in a future version?

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1111 Answers

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Top 5LeaderboardReal User

I think the one place where we like where they lacking is in a unified style dashboard. We've got multiple reporting in all the various components, but they need something to tie all of it together. There's deep discovery, deep security, and we've got a lot of different layers, and then we need something to tie all of this back together from an MIS point of view. I think that's the one place Trend Micro can spend a little bit more time on. But operationally, it's phenomenal.

2020-05-17T07:17:00Z
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Top 10Real User

I think there could be improvement in a couple of areas, particularly with technical support and making the solution more user friendly. They could channel their video more efficiently and develop a root functionality solution control across all functions.

2020-05-07T05:03:35Z
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Top 5Reseller

I think if they invest in better training and training partners, it could be even better but they have good coverage here in the Middle East now, especially in Egypt. I cannot recommend something right now. Trend Micro covers many things but there is something called ATP, advanced threat prevention and it would improve the solution if they invested in this technology.

2019-09-12T08:58:00Z
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Real User

The alert, or warning function, needs to be improved. Two days ago I received an email from the system regarding an incident that was detected with a client who received a great deal of spam, in excess of forty-five thousand emails.

2019-08-30T04:51:00Z
author avatar
Real User

Product performance needs improvement. Customers face the same performance issues on the endpoint of the product. We need improvement on that side. Trend Micro needs to include the OfficeScan application control and protection all in one agent. That application control is not properly working, it is affecting the system performance. When we enable that particular functionality, it doesn't load on the machine. We need improvement on that side of it.

2019-08-13T06:03:00Z
author avatar
Real User

They have gateway protection for emails, but they're not good enough. They really have to improve it. They really have to improve it because it produces many false positives with spam. The pricing can always be improved upon. Newly added features should be free.

2019-07-10T12:01:00Z
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Top 5Real User

We had a few compatibility issues while updating certain drivers. We had a few occasions where we had to temporarily turn off the solution on our clients' computers to upgrade the drivers. It's not completely the fault of the antivirus provider. The problem is with the Microsoft Windows system and the drivers themselves. It's a shared responsibility. Trend Micro needs some kind of included warning when OfficeScan senses that somebody is updating some drivers that have known issues. I have the same problem occur also with other products, so it's not specific to Trend Micro OfficeScan. It's a typical problem.

2019-07-02T11:47:00Z
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Top 20Real User

I would like to see a data-loss prevention module. We need that in our organization. There is also room for improvement in next-gen attacks protection.

2019-03-11T07:20:00Z
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Top 20Real User

Include AI.

2019-02-18T14:29:00Z
author avatar
Top 20Reseller

I am expecting an Apple featured IDLP solution with OfficeScan, where we have only IDLP. Also, the ADR functionality in our OfficeScan solution would be a nice addition. Genrally, the ADR solutions are the only failed ends of the solutions we have found with Trend Micro.

2019-01-07T10:01:00Z
author avatar
Top 20Real User

Recently, we had a malware attack and considered looking at other cloud solutions because of this breach.

2018-12-19T10:07:00Z
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