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2018-08-15T07:13:00Z

What needs improvement with Veritas NetBackup?

8

Please share with the community what you think needs improvement with Veritas NetBackup.

What are its weaknesses? What would you like to see changed in a future version?

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4040 Answers

author avatar
Top 20Reseller

Maybe they could add more cloud solutions.

2021-09-17T20:38:00Z
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Top 20Real User

The implementation process could be simplified to make it quicker.

2021-08-13T14:27:09Z
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Top 5Real User

The pricing is a bit of a concern. If could be lower. We find the solution needs better integration capabilities when it comes to mid-range and enterprise-level environments.

2021-07-14T10:03:35Z
author avatar
Top 10Real User

We have an issue with the last version on the latest backup of the solution. It's not compatible with Sybase 16.5. Two days ago the solution worked fine and we were able to use it for all our Unix and Sybase servers, as well as the back-end database. But, now there is a need for us to change the lag about a report in respect of the media on Facebook. We primarily use Unix servers, not those of Windows.

2021-06-18T06:04:31Z
author avatar
Top 20Real User

It would be better if it had a cloud integration feature. I would like to use a single product for the cloud instances and the on-premise instances. The price could also be better. I would like to have a backup option for end-user devices. That means end-user devices like mobile devices, VDI solutions, desktops, laptops, etc. In this COVID time, most of us work from home, and end-user device backup is really important today.

2021-04-19T13:45:11Z
author avatar
Top 20Real User

They started deploying with web interfaces, new web interfaces, but it doesn't have all of the functionalities as the Java consoles have. They are now adding more functionalities to the web interfaces that we need. In one or two years, you will have the full functionality using the web interface. They need to improve the interface. In regards to protecting the physical servers with parameters, it's a long and difficult process. I have tested this in Veeam and it was much easier to implement. With NetBackup, you have to configure the server and many other requirements in the process. You could have issues with restoring if the parameter is installed to different hardware. There are also a lot of requirements with the integration of SharePoint and Exchange. This is an area that customers complain about. They don't like that you have all of the requirements before you can configure the backup. Veeam is much easier to integrate with Exchange. With NetBackups there are many prerequisites that make it difficult for the customer.

2021-03-27T02:18:10Z
author avatar
Top 5LeaderboardReal User

The database integration could be better. That would probably be a feature we look for the most.

2021-03-25T18:38:01Z
author avatar
Top 5Real User

It's not a user-friendly solution. It's a little bit complicated. The UI is not very friendly.

2021-02-25T18:54:22Z
author avatar
Top 5Real User

It should be able to integrate with the cloud. If we leverage a cloud in the future for backup, there should be very fast help and more options for customers to choose from.

2021-02-23T17:01:48Z
author avatar
Top 20Real User

Veritas NetBackup has been in the backup and recovery market for quite a long time, but somehow, from my own observations and from feedback from end users, its user interface is lagging behind other comparable solutions such as Veeam. Our end users are more accustomed to better user interfaces and NetBackup still has a way to go in this regard. The features are great, but the user interface needs improvement, especially when you're looking at the web-based user interface. Most of the operations in NetBackup must be done using their base client user interface, and the feedback from our end users is that it isn't the most user-friendly interface. Another area where we hope to see improvements is on the integration side. Nowadays, people aren't just looking at strictly backups and recovery features alone. They're now expecting more integration features along the lines of enhanced visibility, dashboard integrations, AI integrations, and so on. The users desire these integrations so that they can make the whole process of backup and recovery less complex, without having to perform any level of scripting.

2021-02-18T13:43:05Z
author avatar
Top 20Real User

Technical support is somewhat slow and is in need of improvement.

2021-01-27T07:31:11Z
author avatar
Top 5Reseller

The user interface of the product needs to be improved. It's been the same for so many years. Likely, they haven't changed it in more than 10 years. That is definitely something that needs to be changed and updated. The interface and console both need a bit of a facelift, so to speak. They have come out with a web application, however, the web application is not fully developed yet. Planning for the implementation takes a lot of time.

2021-01-24T08:48:02Z
author avatar
Top 5LeaderboardReal User

We want a solution that can be scaled-out because our data is growing very quickly, and we aren't able to back it up quickly. It takes one or two days, which is a problem. It is very slow. We just use one backup server. We want another solution with maybe a backup server cluster to back up more data in one day. We want a solution that can be scaled-out to back up our data quickly and efficiently.

2021-01-23T12:56:49Z
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Top 20Real User

I think reporting can always be improved. Their pricing can also be improved.

2021-01-06T19:01:02Z
author avatar
Top 5Real User

The security of the solution can be improved to include a secure backup feature with full encryption capabilities.

2020-12-18T17:51:00Z
author avatar
Top 10Real User

It is not very user-friendly. There are delays in Veritas that can be done in automation. In the next release, I would like to see automation and better support.

2020-12-09T18:21:31Z
author avatar
Top 5LeaderboardReseller

It would be useful if they could maintain the information that is in the cloud. When the customer is using SaaS applications like Office 365, the integration falls short and needs to be improved. The price could be reduced.

2020-11-25T09:32:01Z
author avatar
Top 10Real User

The cost of the license could be improved, it's quite expensive.

2020-11-12T09:58:24Z
author avatar
Top 20Real User

Its integration with Nutanix and technical support can be improved.

2020-11-12T08:30:51Z
author avatar
Top 5Real User

It is a very expensive solution. They should have a different scheme for selling it. They should also make it easy for us to switch from Solaris to Linux. We are having some trouble in migrating our actual catalog from Solaris to Linux.

2020-11-08T06:36:20Z
author avatar
Top 5Real User

The ransomware protection needs improvement. The reporting tool that you get out of the box is not sufficient, so you have to purchase other tools or modules. When it's out of the box, the visibility is a problem and it's not very clear. Overall, the visibility into the environment is lacking. When you come across an issue to present to technical support, you have to enable the verbose logging, and when that happens you are generating huge amounts of log files. I have to wait for this problem to present itself again. I cannot leave it running on verbose logging, as it takes up the capacity from the logs. However, if I don't enable it then I won't be able to locate the issue. In the next release, I would like to have a better way to protect against ransomware attacks and a better way of logging issues where you don't have to enable the verbose logging to capture the problems.

2020-09-06T08:04:00Z
author avatar
Top 5LeaderboardReal User

Off the top of my head, I can't think of anything that can be added to the solution. Our real issue is the pricing and it's a recurring cost, so it's not something that will go away any time soon.

2020-09-06T08:04:00Z
author avatar
Top 20Reseller

The biggest problem with NetBackup is licensing. With more customers working with virtual machines, they are now licensing based on the number of CPU cores. Some customers choose Veeam because if they have two servers with 100 terabytes then that is four CPU cores, and it will cost less than it would with NetBackup. This is a change from the past, where the licensing was on a per-socket basis.

2020-07-28T06:50:14Z
author avatar
Top 20Real User

Lots of features are in need of improvement. The SQL Server backup features are not up to date. I would also like to see the Exchange server and Cloud backup handled better. There are no features for cloud backup in my on-premises environment, which limits me when it comes to managing them. The performance is poor on our system and it takes too long to complete a backup.

2020-07-22T08:17:19Z
author avatar
Top 20Real User

The cost aspect is one of the largest reasons we will be moving to Commvaut, along with the product has deteriorated in the last few years, mainly due to underdevelopment. The support for new technologies is limited. Time to market is always a problem with them. New services, new technologies, and new versions of operating systems come out and we are always suffering for six to twelve months. Overall, they are quite slow to respond to new technologies coming into the market. Technical support needs to be improved.

2020-07-09T06:27:04Z
author avatar
Top 20Real User

The only pain point we have with this solution is the cost. It's very expensive. In fact, it's so expensive we are looking for other platforms. We want to move away from it in order to save our organization costs.

2020-07-09T06:27:01Z
author avatar
Top 20Real User

We are not able to back up our attached drives, which is something that should be improved. The speed of restoring data could be improved. The pricing is an area that can be improved.

2020-07-05T09:38:11Z
author avatar
Top 20Real User

How the solution operates in the cloud could be improved. There's a feature called data immutability, and needs to be improved within the product. I'm only familiar with the 8.2 version of the solution. It is my understanding that there are some new features that are being released in 8.3. However, more API integration is required in future releases, if that's not already in the works. It would be extremely helpful if the solution offered near-zero recovery time for SQL.

2020-07-05T09:38:01Z
author avatar
Top 20Real User

This product doesn't come with a reporting feature which means it has to be installed separately. The outcome is that you don't have good analytical tools or business intelligence reports that you can share with top management. Previously, we were unable to do regular restore of sites, especially with mailbox backup which made things cumbersome. That seems to have been sorted in recent versions. Finally, if you need to change the server, the solution requires retention of the initial domain name. I think this can possibly create security concerns. The solution is also quite costly.

2020-06-30T08:17:29Z
author avatar
Top 20Real User

The interaction of NetBackup with the cloud is not an easy process. You can't choose, for example, data optimization with the cloud. We would like to use CloudCatalyst with AWS and we can't. I don't know how to explain it, but the data file optimization is not usable everywhere. It's not a seamless solution in all instances. We'd like it to be multi-cloud and it's not there yet. It would be helpful, in future releases, if the solution could add WORM (Write Once Read Many) support right within the product. The solution would benefit from the addition of disaster recovery.

2020-06-28T08:50:00Z
author avatar
Top 20Real User

In terms of improvement, it's very difficult to make it work with multiple business units. Its security model is too constricted.

2020-06-10T08:01:00Z
author avatar
Real User

This solution would benefit from a more friendly, web-based interface. I would like to see better integration with more systems and appliances. Better integrity would also be an improvement. We would like to have a unified solution that includes backup-over-disk, as opposed to only backup-over-tape. Currently, we are using more than one solution.

2019-08-06T07:17:00Z
author avatar
Real User

This product would be improved with the inclusion of a Sandbox feature like Veeam Sandbox.

2019-07-15T20:44:00Z
author avatar
Consultant

Improvements can be made to the service by providing better and more competitive ratios on data backups. The functionality for backups is there with Veritas, but I would like to see them optimize and enhance this feature more.

2019-04-17T08:37:00Z
author avatar
Real User

Add endpoint backup capability for a particular appliance. Currently it is server level only.

2019-03-12T07:26:00Z
author avatar
Real User

Better ways of backing up larger filesystems with many, millions of small files.

2019-02-21T17:14:00Z
author avatar
Real User

The application needs more flexibility and reliability should be the top priority of the enhancement.

2019-01-24T10:12:00Z
author avatar
Real User

The interface should be improved.

2018-10-24T14:07:00Z
author avatar
Top 10Real User

I think that the licensing model needs improvement.

2018-10-04T17:27:00Z
author avatar
Real User

* It needs support for Kernel-based Virtual Machines (KVMs). * Some of the hardware is out of support. * The product is not able to keep up with other competitors in the market.

2018-08-15T07:13:00Z
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