Compare CA Technologies vs Talend

CA Technologies Based on 1579 reviews.	Talend Based on 21 reviews.
Overview
CA Technologies (NASDAQ:CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business in every industry. From planning, to development, to management and security, CA is working with companies worldwide to change the way we live, transact, and communicate – across mobile, private and public cloud, distributed and mainframe environments. Learn more at www.ca.com.	Talend is an open source software vendor that provides data integration, data management, enterprise application integration and big data software and services. Headquartered in Redwood City, California, Talend has offices in North America, Europe and Asia, and an international network of technical and service partners. Customers include eBay, Virgin Mobile, Sony Online Entertainment, Deutsche Post and Allianz.
Sample Customers
CA InfoRefiner [EOL]: Logicalis	Talend Data Management Platform: Accent Group, Acticall, Allianz Global Investors Distributors LLC, Car & Boat Media, Cdiscount.com Talend Open Studio: Almerys, BF&M, Findus
Popular Solutions
CA Agile Central 90 reviews CA PPM 82 reviews CA APM 71 reviews	Talend Data Quality 9 reviews Talend Open Studio 2 reviews
Top Comparisons
Ataccama Reference Data Manager vs. CA InfoRefiner [EOL] Compared 100% of the time.	SSIS vs. Talend Data Management Platform Compared 24% of the time. SSIS vs. Talend Open Studio Compared 16% of the time.
Top Industries
Financial Services Firm 27% Comms Service Provider 10% Manufacturing Company 8% Marketing Services Firm 7%	Financial Services Firm 35% Retailer 8% Healthcare Company 7% Manufacturing Company 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Pete-Williams
Senior Software Engineer at a retailer
How has it helped my organization?: The multitude of end-points that we can connect to, whether it is an...
Read full review of CA Identity Manager (CA IAM) »
Travis Blablack
Manager Network Operations at a energy/utilities company
What is our primary use case?: Our primary use case for Performance Management is the health and performance of our...
Read full review of CA Performance Management »
Anonymous User
Senior Mainframe Systems Programmer - Storage
How has it helped my organization?: When we changed to JES3, the programmers didn't have to know anything. The...
Read full review of CA SYSVIEW »
Anonymous User
Annalyst Programmer at a energy/utilities company
What is most valuable?: The most valuable feature of this product is the enterprise-based security and the...
Read full review of CA Directory »
Ahmet Sahin
Banking Application Development Manager
What is our primary use case?: We are using CA Gen on the client side and the mainframe side. On the client side...
Read full review of CA Gen »

Review 1 of 5

Dries Nuyts
Data Consultant at a tech vendor
What is our primary use case?: We’ve created an MDM-like system. The MDM hub is built on an Oracle Database. The...
Read full review of Talend Data Quality »
Peter Birksmith
(2IC) Senior System Analyst at a insurance company
How has it helped my organization?: By being able to cross-match records across multiple data sources and create a...
Read full review of Talend Open Studio »

Review 1 of 2

Customer Service

Daniel Michelato
Senior Information Security Analyst at a insurance company
Always available.
Read full review of CA Identity Governance »
Specialist63b5
Batch Scheduling Specialist at a insurance company
Technical support has been great. They've always helped out. Even if it took a couple weeks or a month, they've...
Read full review of CA Workload Automation »
Shaun Recco
Service / Resource Manager of Desktop Engineering at a financial services firm
My team doesn't deal with technical support directly. We work with internal groups who are the actual customers of...
Read full review of CA APM »
Christian Villamizar Lamus
Experts in Integration Models at a consultancy
Support through the forum is very good and efficient for partners.
Read full review of CA API Management »
Gadi Ben Avi
z/OS system Programmer at a tech services company
Customer Service: Excellent. No problem with asking How-To questions. Technical Support: Excellent.
Read full review of CA SYSVIEW »
Anonymous User
Associate Project Manager at a healthcare company
There have been a couple of cases where we've asked questions, and the answer has been, "Here, go read this site."...
Read full review of CA Agile Central »
Anonymous User
Systems Engineer at a tech services company
I have never used customer service.
Read full review of CA Spectrum »
Anonymous User
Service Management Engineer II at a software R&D company
We had meetings with CA's customer quality once a week and, overall, the communication was pretty good and reliable.
Read full review of CA Unified Infrastructure Management »
Randall Beatty
Lead Software Developer at United Services Automobile Association
It seems to work pretty well. Sometimes it takes a little longer to get answers than we would like, especially to...
Read full review of CA API Management »
Anonymous User
Monitoring Engineer at Interval International
The technical support is not bad, but I find that I generally resolve the issues before technical support can....
Read full review of CA Spectrum »
Anonymous User
Architect at a tech services company
Customer Service: We didn’t use it. Technical Support: We couldn’t reach out to support because the product didn’t...
Read full review of CA Release Automation »
Anonymous User
IT Governance & Performance Management Analyst at a energy/utilities company
Technical support experience varied over the time.
Read full review of CA PPM »
Anonymous User
Mobile QE Tech Lead at a manufacturing company
We interact with an internal department that works between CA and ourselves. They have all of the info we need.
Read full review of CA Service Virtualization »
Anonymous User
Quality Assurance Engineer at a consultancy
The support is very good. They answering quickly and effectively.
Read full review of CA Runscope »
Anonymous User
Manager, Domain Services Tech Ops at a hospitality company
Customer Service: 9 out of 10. Technical Support: 7 out of 10,
Read full review of CA Identity Manager (CA IAM) »
Slawomir Druzba
CA PPM Expert at a tech services company
Technical support is good, but fixes for bugs have a very long life cycle of many months.
Read full review of CA PPM »
Shahinur Rahman
Head of Card Operation at a financial services firm
I would rate technical support very high. We have faced very few technical issues, but we received prompt support...
Read full review of CA Payment Security Suite »
Anonymous User
SME Mainframe Security at a financial services firm
For the most part, technical support is great. There have been times when I haven't gotten the best technician, but...
Read full review of CA Privileged Access Manager Server Control »
Anonymous User
Senior Project Manager at a financial services firm
I'm more of a super user on the business side of adoption. We are constantly in contact with our sales rep about...
Read full review of CA PPM »
Anonymous User
Information Security Analyst at a financial services firm
Our team hasn’t used their support directly, but our IT support team raises tickets and has a good working...
Read full review of CA Identity Manager (CA IAM) »
Anonymous User
Principal Consultant
I would give technical support a rating of an eight out of 10.
Read full review of CA Privileged Access Manager »
Aicke Sandrock
Engineering Job Scheduling at IT S Care
In the last two years, the reaction times were not so good. However, in the last four to six months, my experience...
Read full review of Automic Workload Automation »
Anonymous User
Development Platforms Manager at a tech services company
CA is supporting the tool as well. With the power of CA, you can leverage up your application where you need the...
Read full review of CA Gen »
Roger Salinas
Network Engineer at a financial services firm
I would say technical support is pretty good. I don't have any complaints. I get a response time in a fair amount of...
Read full review of CA APM »
Anonymous User
Software Engineer at a tech services company
Support has been very good. Unfortunately, every time we message support, they tell us to scale. This is terrible....
Read full review of Automic Workload Automation »
Enzo Fusco
Systems Engineer at Consoft Systemi
The techncial support is very good, because I had a problem with an agent not being updated, and it was not starting....
Read full review of Automic Workload Automation »
Paolo Baroni
Systems Analyst Mainframe at a insurance company
Technical support has very good, kind people; they are available and prepared.
Read full review of CA SYSVIEW »
Anonymous User
z/OS system Programmer at a tech services company
Excellent. It’s quick, responsive, and there is no problem with asking "how-to" questions.
Read full review of CA OPS/MVS Event Management and Automation »
Anonymous User
Systems/Software Engineer at a tech vendor
Technical support could be improved.
Read full review of CA Privileged Access Manager »
Anonymous User
IT Technician at a government
They were good. They helped us a lot from the beginning, from installation through the whole process. Not just their...
Read full review of CA Process Automation »

Review 1 of 30

Jyoti Wilson
ETL/SQL Developer
We have not used technical support for DQ.
Read full review of Talend Data Quality »
Dries Nuyts
Data Consultant at a tech vendor
My experiences with support have been quite good. I’ve never had issues which weren’t resolved, or where I had the...
Read full review of Talend Data Quality »
Peter Birksmith
(2IC) Senior System Analyst at a insurance company
Support tends to be good for the usual types of issues, but once a problem gets more complex and deeply into the nuts...
Read full review of Talend Open Studio »
Toni Poikela
Information Architect at a healthcare company
Customer Service: Customer service was good most of the time. Answers came in a timely fashion. Technical Support: It...
Read full review of Talend Data Quality »
Giuseppe Malanga
Solution Architect at Zaizi Ltd
Customer Service: It is an open-source application; you do not have the customer service. You can refer to the...
Read full review of Talend Open Studio »
Anand Govindarajan
Chief Data Architect at Lucid Technologies & Solutions
Customer Service: I have not used customer service that much. Technical Support: Being open source, technical support...
Read full review of Talend Open Studio »
Anonymous User
Executive Director and Business Unit Manager at a tech company
I consulted a lot of product forums, but I did not ask for support from Talend.
Read full review of Talend Data Quality »
Anonymous User
Technical Team Lead at a pharma/biotech company
Customer Service: Very nice customer service Technical Support: Excellent support from the technical support team
Read full review of Talend Data Quality »
Anonymous User
Data Architect
Customer Service: 5/5 - good customer serviceTechnical Support: 5/5 - good technical support
Read full review of Talend Data Quality »
Denis Londero
IT Manager at a tech services company
Customer Service: N/A Technical Support: N/A
Read full review of Talend Data Management Platform »
Anonymous User
Director of Information Manager Unit at BCI
Customer Service: Low here, at Mozambique.Technical Support: Low here, at Mozambique.
Read full review of Talend Open Studio »
Anonymous User
Developer
Customer Service: Excellent Technical Support: Excellent
Read full review of Talend Data Quality »

Review 1 of 12

Technical Support

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