Compare CA Technologies vs Talend

CA Technologies Based on 1561 reviews.	Talend Based on 22 reviews.
Overview
CA Technologies (NASDAQ:CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business in every industry. From planning, to development, to management and security, CA is working with companies worldwide to change the way we live, transact, and communicate – across mobile, private and public cloud, distributed and mainframe environments. Learn more at www.ca.com.	Talend is an open source software vendor that provides data integration, data management, enterprise application integration and big data software and services. Headquartered in Redwood City, California, Talend has offices in North America, Europe and Asia, and an international network of technical and service partners. Customers include eBay, Virgin Mobile, Sony Online Entertainment, Deutsche Post and Allianz.
Sample Customers
CA InfoRefiner [EOL]: Logicalis	Talend Data Management Platform: Accent Group, Acticall, Allianz Global Investors Distributors LLC, Car & Boat Media, Cdiscount.com Talend Open Studio: Almerys, BF&M, Findus
Popular Solutions
CA Agile Central 65 reviews Automic Workload Automation 64 reviews CA PPM 59 reviews	Talend Data Quality 9 reviews Talend Open Studio 3 reviews
Top Comparisons
Ataccama Reference Data Manager vs. CA InfoRefiner [EOL] Compared 100% of the time.	SSIS vs. Talend Data Management Platform Compared 24% of the time. SSIS vs. Talend Open Studio Compared 15% of the time.
Top Industries
Financial Services Firm 30% Comms Service Provider 11% Marketing Services Firm 8% Insurance Company 7%	Financial Services Firm 57% Health, Wellness And Fitness Company 6% Comms Service Provider 5% Energy/Utilities Company 5%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Information Security Engineer at a financial services firm
What is our primary use case?
Top Secret is our external security manager for our mainframe systems.
How has it
…
Read full review of CA Top Secret »
Anonymous User
Security Analyst
What is our primary use case?
We use CA ACF to manage security, provision users, and deprovision users from mainframe…
Read full review of CA ACF2 »
Anonymous User
Network Tools Engineer at a manufacturing company
What is our primary use case?
Our primary use case is to monitor all of our network infrastructure. Spectrum can…
Read full review of CA Spectrum »
Anonymous User
Senior Mainframe Systems Programmer - Storage
How has it helped my organization?
When we changed to JES3, the programmers didn't have to know anything. The product…
Read full review of CA SYSVIEW »
Travis Blablack
Manager Network Operations at a energy/utilities company
What is our primary use case?
Our primary use case for Performance Management is the health and performance of our…
Read full review of CA Performance Management »

Review 1 of 5

Peter Birksmith
(2IC) Senior System Analyst at a insurance company
How has it helped my organization?
By being able to cross-match records across multiple data sources and create a…
Read full review of Talend Open Studio »
Dries Nuyts
Data Consultant at a tech vendor
What is our primary use case?
We’ve created an MDM-like system. The MDM hub is built on an Oracle Database. The system…
Read full review of Talend Data Quality »

Review 1 of 2

Customer Service

Alexandros Niklan
Security Consultant at a consultancy
Customer Service: Good enough, although I would have expected a better way of dealing with cases than having to...
Read full review of CA APM »
Igor Saglier
Software Reliability Manager at Orange
I don't use support, I do everything myself.
Read full review of CA APM »
Tomas Ferenc
ICT Consultant at a tech services company
We do not contact support very often. Most answers are in the documentation. When we install the version 12.0 and...
Read full review of Automic Workload Automation »
MICHAEL A. SMITH, B.SC., MBA
Senior Project Manager / Management Consultant at Edmonton Police Service
I would say technical support is excellent, and I use them daily.
Read full review of CA PPM »
Donna Conley
Autosys Admin at a financial services firm
The issues that we do have, they solve very quickly. Right now, we do not have any outstanding ones that I am aware...
Read full review of CA Workload Automation »
Anonymous User
SME Mainframe Security at a financial services firm
For the most part, technical support is great. There have been times when I haven't gotten the best technician, but...
Read full review of CA Privileged Access Manager Server Control »
Anonymous User
Head of Sportsbook Delivery at Gala Coral Interactive
It's been very good as we need them, thankfully we haven't had much call to call them up, because it's been stable,...
Read full review of CA API Management »
Anonymous User
Systems Programmer at Erie insurance
We have used the technical support. In my opinion, their technical support is one of the best ones for this product....
Read full review of CA Mainframe Software Manager [EOL] »
Anonymous User
Manager, End 2 End Monitoring at a manufacturing company
We actually have a close relationship with the tech support team, as well as the development team as well, working...
Read full review of CA Unified Infrastructure Management »
Anonymous User
Tool Developer/Lead at a financial services firm
The tech support has been very well. Sometimes it takes a little time, if it has to go thought the back end support....
Read full review of CA Unified Infrastructure Management »
Sebastian Schramm
IT Technician at a tech services company
We are the developers and support team for this product.
Read full review of CA Continuous Delivery Automation »
Anonymous User
Quality Analyst at a tech vendor
Technical support is fantastic.
Read full review of CA Runscope »
Anonymous User
Director of IS Portfolio Management at a healthcare company
The community groups that we've joined have been excellent. We've gotten a lot of information from those.
Read full review of CA Service Desk Manager »
Mike Prazeau
TSC Architect at a financial services firm
On a scale of 1-10, I would say technical support is a 7. First-level of support often comes back with answers that...
Read full review of CA Endevor Software Change Manager »
Anonymous User
Key Account Customer Service Technician at a tech services company
Customer Service: I've not had experience with customer service. Technical Support: I've not had experience with...
Read full review of CA Release Automation »
Anonymous User
Engineering Manager at EchoStar
I've not had any problems with the tech support at CA. We've got a consultant that's come in. He's been invaluable....
Read full review of CA Release Automation »
Anonymous User
Engineer at a construction company
Technical support is very good.
Read full review of CA Spectrum »
Anonymous User
Network Manager at a tech services company
I have not been required to work directly with technical support. However, based on feedback from the team that does,...
Read full review of CA Performance Management »
Anonymous User
Director IT Business Office at a healthcare company
Currently, my implementation partner (R2) has only used technical support when we ran into an issue during...
Read full review of CA PPM »
Brian Robison
Director, QA
I have only contacted tech support a couple of times. The experiences were positive.
Read full review of CA Runscope »
Till Gloger
Project Lead for Monitoring
Good.
Read full review of CA APM »
Anonymous User
Systems Analyst at a energy/utilities company
We have a part-time consultant who used to work for CA and he knows a lot of people, so he's actually pretty good at...
Read full review of CA Workload Automation »
JosephLaVigne
Security Engineer at a financial services firm
Technical support is fantastic. They provide quick answers. It is very rare that it takes more than two or three days...
Read full review of CA SSO »
Anonymous User
Director at a individual & family service
We are not using technical support yet because their product is just coming to GA; but I took part in their beta...
Read full review of CA Service Operations Insight »
Kent Seaman
Director Of Tool Chain Automation at American Express
A couple of my direct-reports have used tech support, and it's been fairly useful. If we don't have the solution...
Read full review of CA Agile Central »
Anonymous User
Development Platforms Manager at a tech services company
CA is supporting the tool as well. With the power of CA, you can leverage up your application where you need the...
Read full review of CA Gen »
Anonymous User
System Engineer at a tech services company
Customer Service: 7/10 Technical Support: 7/10
Read full review of CA Unified Infrastructure Management »
Anonymous User
Supporter at a insurance company
We are now in extended support. We are now in the change process, so we needed extended support. When we contact...
Read full review of Automic Workload Automation »
Mark Psenicka
Lead Internet Engineer at a financial services firm
Technical support is really good. I'm very happy with them.
Read full review of CA APM »
Anonymous User
Enterprise Monitoring Design Engineer at a financial services firm
I haven't used tech support for UIM recently but I have used CA's technical support in general. I would say they're...
Read full review of CA Unified Infrastructure Management »

Review 1 of 30

Jyoti Wilson
ETL/SQL Developer
We have not used technical support for DQ.
Read full review of Talend Data Quality »
Peter Birksmith
(2IC) Senior System Analyst at a insurance company
Support tends to be good for the usual types of issues, but once a problem gets more complex and deeply into the nuts...
Read full review of Talend Open Studio »
Anand Govindarajan
Chief Data Architect at Lucid Technologies & Solutions
Customer Service: I have not used customer service that much. Technical Support: Being open source, technical support...
Read full review of Talend Open Studio »
Dries Nuyts
Data Consultant at a tech vendor
My experiences with support have been quite good. I’ve never had issues which weren’t resolved, or where I had the...
Read full review of Talend Data Quality »
Toni Poikela
Information Architect at a healthcare company
Customer Service: Customer service was good most of the time. Answers came in a timely fashion. Technical Support: It...
Read full review of Talend Data Quality »
Giuseppe Malanga
Solution Architect at Zaizi Ltd
Customer Service: It is an open-source application; you do not have the customer service. You can refer to the...
Read full review of Talend Open Studio »
Anonymous User
IT Manager at a tech services company
Customer Service: N/A Technical Support: N/A
Read full review of Talend Data Management Platform »
Anonymous User
Data Architect
Customer Service: 5/5 - good customer serviceTechnical Support: 5/5 - good technical support
Read full review of Talend Data Quality »
Anonymous User
Executive Director and Business Unit Manager at a tech company
I consulted a lot of product forums, but I did not ask for support from Talend.
Read full review of Talend Data Quality »
Anonymous User
Director of Information Manager Unit at BCI
Customer Service: Low here, at Mozambique.Technical Support: Low here, at Mozambique.
Read full review of Talend Open Studio »
Anonymous User
Technical Team Lead at a pharma/biotech company
Customer Service: Very nice customer service Technical Support: Excellent support from the technical support team
Read full review of Talend Data Quality »
Anonymous User
Developer
Customer Service: Excellent Technical Support: Excellent
Read full review of Talend Data Quality »

Review 1 of 12

Technical Support

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CA Technologies vs Talend

What is our primary use case?

How has it

What is our primary use case?

What is our primary use case?

How has it helped my organization?

What is our primary use case?

How has it helped my organization?

What is our primary use case?